• Responsible for the day-to-day running of the project. • Act as the point of contact for Project Associates (PAs) and crowd resources. • Compile reports on daily production. • Responsible for compiling timekeeping records for project level. • Follow and help to update Lean documentation. • Communicate project details and training with PAs and crowd resources. • Address project issues on a resource level. • Work with other PCs, PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow. • Respond to ambiguities/changes/updates from PM(s) and/or SPM(s) in a timely manner. • Identify and communicate process improvements or areas of waste to enhance process flow and promote efficiency. • Complete End of Day (EOD) reporting pertaining to process flow to ensure proper hand off to the next shift owners. • Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the assigned project. • Additional duties as required.

• The Project Coordinator (PMO) will coordinate and monitor Profit-Tech’s internal and external projects, ensuring deadlines, tasks, and communications between teams are met efficiently. • Responsible for organizing schedules, tracking deliveries in Zoho Projects, generating progress reports, and supporting integration between the Implementation, Finance, and Commercial departments. • Will participate in follow-up meetings with the CEO and area leaders, maintaining clarity on the status of strategic projects and helping to identify bottlenecks and opportunities to improve internal processes.

• Simultaneously manage multiple projects and service requests from order acceptance through closeout. • Prepare quotes and processes orders. • Maximize revenue and gross profit margin for all transactions. • Maintain accurate and detailed record keeping including sign-offs and approvals, key decision records, etc. • Complete order placement based on phasing and delivery dates. • Communicate with customers regarding order status and punch list resolution. • Creates and maintains strong relationships with internal and external customers. • Assist in managing the Preventative Maintenance Program. • Read, interpret, and understand detailed architectural construction plans

• Manages the Chief Impact Officer’s calendar and related administrative support for ongoing strategic projects and priorities. • Serves as a liaison between the Chief Impact Officer, Program & Impact leadership, internal teams, and external partners to align meeting objectives, participants, and materials. • Assists with advancing priority partnerships by scheduling, organizing, and supporting executive and team collaboration. • Prepares agendas, briefing context, and materials to ensure partnership meetings—especially those led by the Chief Impact Officer—are productive and outcome-driven. • Tracks partnership commitments, decisions, and milestones; coordinates follow-up and next steps across the Program & Impact team. • Identifies stalled progress, scheduling bottlenecks, or missing inputs and flags them to Directors or Program & Impact leadership with recommended actions. • Maintains accurate partnership documentation, timelines, and task tracking within established project management systems. • Coordinates meetings within the Program & Impact team, across various departments and with external stakeholders (agency leaders, consultants, etc.). • Distributes documents, information, instructions, and other resources to ensure both internal and external stakeholders have tools and resources to be effective. • Documents progress against project plan, updates leaders and identifies implications for the overall project and connections to other ongoing projects/grants. • Serves as a primary point of contact for projects when multiple units are involved with the same project to ensure effective and synergistic team actions. • Communicates consistently and clearly with Project Leads, team members, and other key stakeholders to keep the projects on track. • Proactively identifies potential stakeholders for involvement in projects and recommends when and how others can make meaningful contribution to a project’s success. • Offers high-level customer service and customer focused problem-solving that builds trust, and ensures more effective project implementation. • Cultivate an environment where all team members feel valued, included, and empowered to achieve their potential.