• Recruit new partners • Manage existing relationships • Lead the onboarding process • Leverage expertise in affiliate networks • Create and oversee successful campaigns • Nurture affiliate relationships and optimize commission structures.

• Oversee setup, execution quality, and operational health of campaigns globally. • Design quality assurance frameworks and intelligent escalation pathways to reduce risk. • Build scalable infrastructure through offshore support models, third-party tooling, and AI-enabled workflows. • Manage partner escalation and communication workflows with CS and external partners. • Develop process documentation, troubleshooting frameworks, and partner guidelines. • Identify and implement AI tooling to reduce turnaround times across SLA management and partner communication. • Build automation in CRM and workflow systems (HubSpot, Zendesk, Jira). • Serve as connective tissue across BD, Marketing, Product, CS, Finance, and external partners.

• Own end-to-end recruiting for technical roles (Engineering, Product, and related functions) from intake through offer • Partner with hiring managers to shape role definition, success profiles, and hiring strategy • Develop and execute proactive sourcing strategies across our core markets (Croatia, Serbia, Romania, and Bulgaria) as well as broader Europe. • Build and maintain high-quality, diverse talent pipelines for both immediate and future hiring needs • Conduct in-depth screening interviews and guide candidates through a structured hiring process • Deliver a high-quality, consistent candidate experience across all touchpoints • Act as a strategic partner to hiring managers, providing market insights, calibration guidance, and process recommendations • Leverage AI tools and automation to increase sourcing effectiveness and overall recruiting efficiency • Track, analyze, and act on recruiting data to continuously improve outcomes (time to fill, funnel conversion) • Contribute to evolving and scaling recruiting processes, standards, and best practices • Ability to effectively collaborate with senior stakeholders, including the VP of People & Culture (US-based), and confidently partner with hiring managers at all levels of the organization, including senior leadership. • Collaborate with the People Operations team to ensure a smooth onboarding experience and partner on other initiatives related to TA (quality of hire).

• Assist in managing and supporting affiliate marketing campaigns and partnerships; • Help coordinate communication and collaboration with affiliate partners and influencers; • Monitor and report on affiliate performance metrics and campaign results; • Support the creation and distribution of promotional materials and content; • Assist in tracking referral activities and ensuring accurate reward distribution; • Conduct market research to identify potential affiliate partners and opportunities; • Help maintain and update affiliate databases and documentation; • Collaborate with cross-functional teams including marketing, legal, and product to ensure campaign compliance and effectiveness; • Participate in brainstorming sessions to develop new affiliate marketing strategies.