Lead compliance monitoring and complaint investigations for child care programs, provide technical assistance to providers, and manage a dedicated caseload, ensuring adherence to regulations and promoting quality in child care services.

• You manage existing partnerships with a strong focus on optimization and increasing the volume of our application numbers. • You expand our cooperation network and handle the onboarding of new affiliates, including contract processing and setting up tracking. • You independently plan and implement new placements and partner initiatives and monitor the performance metrics of these activities. • You analyze and report on partner performance and use data-driven approaches to engage publishers and implement optimization strategies. • You bring new ideas to partner management and are motivated to explore new marketing channels and innovative placement opportunities. • You take ownership of projects and drive them forward independently and with a solution-oriented mindset.

Role Description We're looking for a strategic leader to take charge of our high-value, enterprise affiliate programs. In this role, you’ll drive performance, uncover actionable insights, and implement growth initiatives that move the needle. You’ll lead and mentor a team of Account Managers and Coordinators, ensure flawless program execution, and build strong, lasting relationships with clients and partners. If you thrive on complexity, love turning data into strategy, and want to make a meaningful impact on enterprise programs, this is your opportunity to lead and grow with us. Responsibilities - Enterprise Program Strategy & Execution - Develop and execute affiliate strategies aligned with client goals and multi-channel priorities. - Set program KPIs and action plans to meet enterprise targets. - Lead onboarding and launch processes for large-scale programs. - Oversee day-to-day operations of key enterprise accounts. - Performance Insights & Optimization - Analyze enterprise performance, connecting data to actionable strategies. - Monitor KPIs, attribution, publisher mix, and funnel contribution. - Validate reporting and insights from your team. - Manage budgets, forecasts, and high-impact affiliate partnerships. - Client Leadership & Communication - Lead strategic client meetings, presenting insights and forward-looking plans. - Act as a point of escalation for complex client and publisher issues. - Build relationships with affiliates to secure premium placements and deals. - Risk Management & Contingency Planning - Identify risks, track issues, and develop mitigation plans. - Communicate proactively with clients during volatile periods. - Team Leadership & Development - Coach and mentor Account Managers and Coordinators. - Conduct regular performance reviews and support career development. - Build enterprise-ready capabilities within your team. - Cross-Functional Collaboration - Partner with analytics, finance, and media teams to align strategies. - Improve internal processes, automation, and delivery efficiency. - Educate clients on Gen3’s offerings and expansion opportunities. - Growth, Innovation & Service Expansion - Identify opportunities to expand client engagement and partnerships. - Implement initiatives to grow enterprise affiliate performance. - Operational Excellence - Manage reporting and ensure accuracy and insight depth. - Maintain quality standards and best practices. - Share learnings and scalable frameworks across teams. Benefits - Remote options outside of the PA office / If residing near our PA office - Hybrid work, Tuesdays and Thursdays. - Flexible work hours. - Summer Fridays. - Insurance coverage with cost incentives. - Paid parental leave benefits. - Advancement opportunities. - Ongoing training and development opportunities. - 401K contribution matching plan after 6 months.

• Oversee setup, execution quality, and operational health of campaigns globally. • Design quality assurance frameworks and intelligent escalation pathways to reduce risk. • Build scalable infrastructure through offshore support models, third-party tooling, and AI-enabled workflows. • Manage partner escalation and communication workflows with CS and external partners. • Develop process documentation, troubleshooting frameworks, and partner guidelines. • Identify and implement AI tooling to reduce turnaround times across SLA management and partner communication. • Build automation in CRM and workflow systems (HubSpot, Zendesk, Jira). • Serve as connective tissue across BD, Marketing, Product, CS, Finance, and external partners.