The Team Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems. The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model. This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, remotely in the United States region, or our European office in Dublin. Responsibilities - Contribute to developing and maintaining a scalable and secure runtime environment on top of Kubernetes that supports product needs across MongoDB - Provide internal support for our Kubernetes ecosystem, partnering with engineering teams to help them solve domain-specific problems - Participate in a 24/7 on-call rotation to resolve critical issues - Prioritize blameless post-mortems and dedicate engineering time to systemic fixes, ensuring you aren’t paged for the same issue twice You may be a good fit if you - Have 6+ years of experience in software development and operating distributed systems - Are proficient in Go, Python, or a similar language, with a strong commitment to code quality and testing practices (writing unit, integration, and E2E tests) - Have deep experience using and extending containerization technologies, preferably Kubernetes - Have a solid understanding of Linux operating system internals and networking concepts (e.g., filesystems, TCP/IP, DNS, TLS) - Possess a customer focused mindset, treating internal developers as your primary users - Have strong operational ownership, including a track record of debugging complex production issues and driving them to resolution - Prefer automation over manual processes ("allergic to ops work") - We are a small team of software engineers with a strong bias toward building software solutions to eliminate toil Strong candidates may also have experience with - Designing and implementing secure, multi-tenant runtime environments from first principles - Proficiency with Kubernetes ecosystem tools such as Helm, Kustomize, Gatekeeper, Kyverno, and CRDs/Operators, CRI, CSI - Expertise in cloud infrastructure platforms, including AWS, GCP, or Azure - Proficiency in provisioning infrastructure using tools like Terraform, Crossplane, and AWS Controllers for Kubernetes (ACK) - Advanced Linux systems internals and networking concepts specifically relevant to containers, such as namespaces and cgroups About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 426182 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $127,000—$249,000 USD

• Set technical direction for the applicant funnel • Define and drive the architecture of the end-to-end "Got Rate → Funded Loan" journey • Identify and resolve systemic bottlenecks impacting conversion, latency, and reliability • Lead large, cross-team initiatives • Own ambiguous, high-impact efforts that span Growth, Verifications Platform, Risk/Decisioning, and Lending Partners • Align multiple teams around cohesive technical strategies and execution plans • Evolve platform architecture • Drive decomposition of tightly coupled systems into scalable, reusable services and APIs • Enable cross-product reuse across unsecured lending while maintaining system integrity • Translate complex business problems into systems • Balance product velocity, risk constraints, compliance requirements, and long-term maintainability • Partner deeply with product, risk, compliance, and operations to deliver measurable business outcomes • Drive experimentation and intelligent automation • Elevate experimentation frameworks and data-driven iteration across the funnel • Identify and lead opportunities for AI-driven experiences (e.g., adaptive flows, conversational interfaces, automation) • Raise the engineering bar • Establish best practices in system design, observability, testing, and operational excellence • Mentor senior and staff engineers and influence engineering culture across the organization • Operate as a force multiplier • Provide technical leadership beyond the team, influencing architecture and strategy across Personal Loans and adjacent domains • Proactively identify long-term risks and opportunities, and drive alignment with leadership

• Design and implement observability solutions using tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc. to ensure visibility into retail and pharmacy systems • Develop proactive alerting and dashboarding strategies to detect and resolve issues before they impact customers and store operations • Manage Service Level Objectives (SLOs), Service Level Agreements (SLAs), and error budgets for critical store applications • Involved in incident response and postmortem processes to drive continuous improvement • Identify and eliminate bottlenecks in development and deployment workflows to improve lead time and reduce change failure rates • Conduct performance testing and reliability audits to ensure system robustness • Partner with development teams to embed Site Reliability Engineering (SRE) principles into the software development lifecycle • Support and optimize applications deployed across CVS retail and pharmacy locations • Collaborate with infrastructure and store operations teams to ensure high availability and performance of store systems • Champion containerization and orchestration using OpenShift and Kubernetes in hybrid cloud environments • Leverage CI/CD pipelines to enable automated deployments at scale • Understanding of microservices architecture

Role Description Contract Contingency Notice: This position is contingent upon contract award. Employment offers will be extended only upon successful contract award and client approval. Candidates may be considered and interviewed in advance to support rapid onboarding should the contract be awarded. We are seeking a Senior DevSecOps / Site Reliability Engineer (SRE) to drive reliability, observability, and automation across large-scale hybrid cloud environments. This role focuses on: - Improving uptime - Reducing mean time to recovery (MTTR) - Streamlining incident management - Supporting large-scale cloud migrations You will work across Azure, AWS, and on-prem environments, building resilient infrastructure and ensuring mission-critical applications meet strict availability and performance standards. Qualifications - Strong background in DevOps, SRE, or cloud infrastructure engineering - Deep experience with Azure and AWS cloud environments - Hands-on expertise with monitoring/observability tools (Datadog, Dynatrace, or similar) - Proficiency with Terraform and infrastructure-as-code best practices - Solid scripting/automation skills (Python, Bash, or PowerShell) - Familiarity with the VA ecosystem—especially VA Platform One, enterprise GitHub practices, VA.gov standards, or DevSecOps models—is a plus - Excellent communication skills, with the ability to bridge technical and non-technical stakeholders - Demonstrated ability to prioritize, manage dependencies, and deliver in complex environments - Experience working in Agile development environments - Performs other related duties as assigned Requirements - Applicants must be authorized to work in the United States - In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance Education - Bachelor’s degree Benefits - Fully remote - Annual stipend - Comprehensive Benefits Package - Company Match 401(k) plan - Flexible PTO, Paid Holidays Company Description Wilcore is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact a Wilcore HR representative to request such an accommodation by emailing hr@wilcore.io. Compensation At Wilcore, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements, a range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level. United States Wage Range: $120,000 – $160,000