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Hotel Engine logo
Hotel Engine

Innovating business travel with a free-to-use hotel booking platform.

Principal Solutions Engineer – Product Partnerships

Solutions EngineerSolutions EngineerOtherRemoteLeadTeam 201-500Since 2018H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

148 days ago

Salary

$137.3K - $190K / year

Seniority

Lead

8 yrs expEnglish

Job Description

Principal Solutions Engineer – Product Partnerships

Hotel Engine

• Act as the primary technical point of contact for partners and customers during integration, launch, and go-live • Lead technical discovery, solution design, and implementation support • Guide partners through API usage, authentication, data models, and integration patterns • Own technical launch readiness and sign-off, ensuring performance, security, and scalability standards are met • Provide post-launch technical support for partner and customer accounts until a dedicated support team is established • Triage, troubleshoot, and resolve integration issues in collaboration with Product and Engineering • Identify recurring issues and translate them into product, platform, or documentation improvements • Serve as the technical translator between partners and internal teams • Deliver structured, actionable feedback to inform API roadmap, platform strategy, and developer experience • Partner closely with Product Partnerships and Product leadership on technical direction • Build and maintain technical launch playbooks, reference architectures, and integration patterns • Create and iterate on partner-facing technical documentation and enablement materials • Enable internal stakeholders with clear technical context and guidance • Design the Solutions Engineering function for Product Partnerships • Define role scope, engagement models, success metrics, and tooling • Establish best practices for a repeatable, scalable launch and integration motion • Hire, onboard, and mentor future Solutions Engineers as volume scales

Job Requirements

  • 8–12+ years of experience in Solutions Engineering, Sales Engineering, Technical Partnerships, or a similar customer-facing technical role
  • Hands-on experience supporting API-first or platform products
  • Strong understanding of REST APIs, authentication and authorization, webhooks, data models, and system integrations
  • Proven experience owning technical launches and integrations end-to-end
  • Prior experience being the first SE or helping build an SE function is a strong plus
  • Ability to operate comfortably in ambiguity and define structure where none exists
  • Strong judgment, ownership mindset, and customer empathy
  • Travel industry experience valued but not required.

Benefits

  • Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
  • Benefits: Check out our full list at engine.com/culture.

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