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Advancing access to quality care and improving patient experiences as part of The Ohio State Wexner Medical Center.
Financial Clearance Representative L1 – PreReg
Location
Ohio
Posted
108 days ago
Salary
$16 - $24 / hour
Seniority
Junior
Job Description
Financial Clearance Representative L1 – PreReg
Ohio State University Physicians
• Contacts patients to collect accurate coverage information • Uses health information systems for customer interactions • Performs searches for patients in EPIC database • Assesses patient’s financial ability to pay for services • Sends eligibility requests to verify coverage • Interacts with medical staff and maintains relationships • Displays high level of customer service • Alerts management of problems with systems • Creates estimates and provides financial liability education
Job Requirements
- High school diploma/GED
- 1+ years of experience in insurance, healthcare, or related field
- Excellent customer service skills
- Exceptional verbal and written communication skills
- High level of interpersonal skills
- Ability to handle sensitive, confidential situations
- Attendance and professionalism
- Ability to pay attention to detail
- Experience with PC applications including MS Office and Internet
- Ability to maintain employer training requirements
Benefits
- Medical, dental, vision
- Health reimbursement accounts
- Flexible spending accounts
- Retirement plan
- Employee assistance program
- Paid time off
- Holidays
- Wellness program
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