• Lead the strategy, execution, and integration of public policy and community engagement across our Data Center platform in the Americas • Shape legislative and regulatory environments at federal, state, and municipal levels • Serve as a trusted advisor to executive leadership on political, regulatory, and community risk • Build relationships with policymakers and stakeholders • Integrate political, regulatory, and stakeholder considerations into site selection and community engagement processes • Lead community development strategy in priority markets • Secure state and local incentive packages • Serve as a senior negotiator with economic development authorities • Cultivate partnerships with workforce boards, educational institutions, utilities, and community organizations

• Partnership Development: Identify, evaluate, and establish partnerships that deliver the most value to the ecosystem. • Community Engagement: Actively engage with community members through various channels, including social media, forums, events, quarterly cadence calls and online platforms. • Content Creation: Develop and curate compelling content that resonates with the community, sparks conversations, and encourages participation. • Relationship Building: Build and maintain strong relationships with community members, influencers, and key stakeholders. • Community Growth: Implement strategies to vet new insurtechs to the community and increase overall engagement. • Event Planning: Organize and manage online and offline events that bring the community together and foster a sense of belonging. • Community Feedback: Gather and analyze feedback from the community to identify areas for improvement and inform business decisions. • Metrics Tracking: Monitor and track key community metrics to measure the effectiveness of community initiatives and identify trends.

• Create a lively, close-knit, and engaging community that enhances the experience and success of our students in the Life MBA • Activate and engage the student community across various communication channels • Manage and moderate WhatsApp groups and other community spaces • Plan, organize, and execute community events and initiatives, both online and in-person • Create moments, activities, and activations that foster connection, participation, and a sense of belonging • Support students in a personal, clear, and effective manner with their questions and needs • Ensure a consistent, well-cared-for student experience aligned with our student support standards • Follow up with students as needed to reinforce rapport and engagement • Identify opportunities to improve the student journey and experience • Work closely with the team to ensure alignment between community, support, and student follow-up • Use tools and platforms in an organized way to record interactions, track information, and ensure continuity of support • Gradually support other needs within the Student Support area, whenever appropriate

Role Description The Manager, Community Engagement role is a leadership role within the Community Engagement Department who leads and executes community-facing strategy and operations that advance study recruitment, partnership health, and equitable community outcomes, while coaching and managing front-line Community Engagement Partners (CEPs), Community Clinical Research Educators (CCREs), and supporting partnership pipeline management. How You'll Make An Impact: - Plan, operationalize and manage community engagement initiatives, from strategy through execution and evaluation. - Own metrics for engagement, pipeline velocity, and partner quality; partner with department leadership to translate outcomes into operational improvements. - Supervise, mentor, and operationally support a small cohort of CEPs or CCREs (typical span: 1–6 FTEs). - Set performance expectations, conduct regular 1:1s, and enable consistent execution across geographies. - Oversee staffing, materials, logistics and field operations to ensure consistent, safe, and high-quality community events and screenings across multiple geographies. - Facilitate cross-functional communication with internal teams to avoid silos and misalignment. - Maintain accurate documentation of team resources, tools, and key operational procedures. Qualifications - Exceptional organizational and time management skills - Maturity, emotional intelligence, and professionalism in fast-changing settings - Strong written and verbal communication skills - Experience with logistics and event operations, including staffing coordination - Proficiency in Microsoft Office and collaboration tools (e.g., Slack, ClickUp, SharePoint, etc.) - Ability to work independently and prioritize effectively under pressure Requirements - Minimum of 6-8 years of relevant experience in sales, operations, logistics, or event coordination - Bachelor’s degree preferred; equivalent professional experience accepted Benefits - Paid Time Off (PTO) and Company Paid Holidays - 100% Employer paid medical, dental, and vision insurance plan options - Health Savings Account and Flexible Spending Accounts - Bi-weekly HSA employer contribution - Company paid Short-Term Disability and Long-Term Disability - 401(k) Retirement Plan, with Company Match