Role Description This role plays a key role in supporting medical record retrieval efforts for quality, compliance, and risk adjustment programs. The position is primarily remote, focused on accessing electronic medical records (EMR) using secure systems. From time to time, onsite retrieval assignments may be required based on project needs. The ideal candidate is detail-oriented, professional, and able to manage assigned tasks independently while maintaining strict confidentiality and adhering to all HIPAA requirements. Remote Download (Primary Work) - Retrieve medical records from EMR/EHR systems using secure, HIPAA-compliant tools. - Perform quality checks to ensure records are complete, legible, and properly captured. - Scan, index, validate, and upload medical documentation into company systems. - Maintain confidentiality and follow all compliance, privacy, and data handling protocols. - Communicate professionally with provider offices when access coordination is required. Onsite Retrieval (As Needed) - Conduct onsite medical record retrieval at designated provider facilities when remote access is not available. - Travel locally within the region and, when required, complete air travel for assignments. - For local onsite work: mileage (Trip Fees) plus hourly or record pay (whichever is higher based on pay cycle) is provided. - For assignments requiring air travel: company covers flights, lodging (if applicable), and rental car per policy. - Safely manage and transport company-issued equipment. Qualifications - High school diploma or equivalent. - Basic computer literacy and comfort navigating EMR/EHR portals or secure digital tools. - Strong attention to detail, documentation accuracy, and organization. - Effective communication skills and professionalism with provider staff. - Ability to maintain confidentiality and strict compliance with HIPAA. - Valid, active driver’s license (DL). - Clean Motor Vehicle Record (MVR). - Personal vehicle with active insurance under the candidate’s name. - Ability to lift and carry up to 25 pounds (equipment such as laptop bags, scanners, etc.). - Ability to travel locally and complete occasional flights when assignments require. Preferred Qualifications - Previous experience in medical records, EMR/EHR systems, healthcare administration, or provider-facing roles. - Working knowledge of HIPAA and PHI handling. - Prior experience in remote or field-based medical record retrieval. Work Environment & Physical Requirements - Primary work is performed remotely using company-approved access systems. - Periodic field assignments based on project needs. - Local travel typically covers 30-40 miles per assignment; occasional inter-island or regional flying may be required. - Ability to sit for extended periods while working remotely and to stand/walk during onsite retrievals. - Must be able to lift and carry up to 25 lbs. Compensation - Remote EMR Download Work: $12.00 per hour. - Onsite Medical Record Retrieval: For onsite assignments, you will receive either $12.00 per hour or $3.00 per completed record, whichever results in higher earnings for the applicable pay period.

Role Description The HBA Eligibility and Research Associate position is a member of the Post-Pay Eligibility & Research group within the Hospital Bill Audit (HBA) team and supports our auditors and audit process. The primary responsibility of the role is to perform pre-audit and post-audit analysis and research of claims and client contract information to determine eligibility of client claims for HBA audits and overpayment calculations. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule. Primary Responsibilities: - Utilize payer claim systems, where applicable, to review and analyze claims to verify eligibility for HBA audit including determination and updating of the payment methodology, exclusions, and non-covered charges in Optum systems. - Utilize payer claim systems to review contracts between clients and providers to identify contractual rates and guidelines to determine payment accuracy. - Determine overpayment calculation and refund due from provider. - Document outcome of payment analysis and research in appropriate Optum and client payer systems; approve or reject claims for audit based on analysis/research. - Complete annual client compliance training and maintain access to client systems. - Research and respond to operational inquiries. - Provide feedback on ineligible claims where needed. - Other duties as assigned. Qualifications - High School Diploma / GED. - Must be 18 years of age OR older. - 1+ years of experience in medical claims processing/billing/collections and/or contract analysis. - Understanding of payment methodology and the ability to calculate correct payment amounts for claims including, but not limited to percent of charge, stop loss, DRG, per diem, case rate. - Understanding of relevant privacy regulations (e.g., HIPAA). - Proficient computer skills including Microsoft Office suite; Microsoft Word, Microsoft Excel, and Microsoft Outlook. - Ability to work full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. Requirements - Reside within Mainland USA. - Ability to keep all company sensitive documents secure (if applicable). - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills - Attention to detail, organizational, problem solving and time management skills with flexibility to adjust to changing priorities. - Math skills; proficiency in the ability to apply proper payment methodologies and calculate payments. - Effective oral and written communication skills plus the ability to develop effective relationships with our internal and external customers. - Must be self-directed and able to prioritize own work; work with Specialists for more complex inquiries. - Confidence in ability to make decisions and support those decisions; work with senior team members on more complex evaluations. - Ability to learn to interpret client-provider contracts and extract necessary information to support the audit process. - Ability to learn and apply applicable federal, state, and local compliance regulations. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Hourly pay for this role will range from $17.98 - $32.12 per hour based on full-time employment. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Job Title: Coding Services Specialist Reports To: Coding Services Director Employment Type: Full-Time Location: Remote Company Description Vee Healthtek, Inc. delivers cutting-edge solutions that transform healthcare organizations. We offer a comprehensive suite of services that leverage our industry expertise to provide the best value to our clients. Through close collaboration and a deep understanding of market trends, we create customized strategies that deliver tangible outcomes. Our technology-driven services empower organizations to thrive in the evolving healthcare landscape, resulting in improved workflows, increased cost efficiency, and streamlined business processes. Learn more at www.veehealthtek.com. This position is responsible for reviewing documentation of outpatient diagnostic and ancillary services for diagnostic radiology, meeting performance standards set for accurate and timely submission of charges and coding for professional and facility services. It will require maintaining hourly productivity standards and quality standards as set by Vee Healthtek, Inc. and Industry Standards. This position require attendance at department meetings via conference call and Microsoft Teams. Coding Work Queue assignment will vary based on business needs or management assignment. Major Responsibilities: - Analyzes medical records to abstract clinical data by assigning codes from patient records in accordance with the coding classification systems of ICD-10-CM and/or CPT, HCPCS. - Review patient encounters for accurate code assignment of all relevant diagnoses and procedures and/or modifiers. - Review and check for CCI bundling edits as well as NCD/LCD edits. - Enter appropriate codes into the client’s coding program for the transfer of data to billing files for reimbursement. - Queries manager when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes. Essential Responsibilities: - Applies guidelines as indicated through the Local Coverage Determination (LCD), National Coverage Determination (NCD), as well as the National Correct Coding Initiative (CCI) as set for the by the client. - Resolves claim and billing edits as well as denials by performing second review of medical record documentation and code assignments. Review and provide resolution of edits/warnings. You will assign codes to medical diagnoses and procedures using appropriate coding classifications for assigned areas/record types. - Communicates with department manager on coding, compliance, and documentation issues. - Seeks clarification from healthcare providers or other designated resources to ensure accurate and complete coding. - Enhances coding knowledge and skills with continuing education activities and by reviewing pertinent literature. - Within the scope of the job, requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. - Follows guidelines for each project as set by the client. Required Skills: - 3-5 Years Diagnostic Radiology Coding experience - 3M experience a plus - Audit scored at 95% or better - Maintain a production rate of 90% or higher - Maintain strict confidentiality/follow HIPAA rules - RCC, CPC or CCS-P or equivalent certification - Possess moderate knowledge of level 1&2 modifiers - Radiology coders must be able to code the following modalities: Level I, Duplex and Doppler ultrasounds, CT’s/CTA’s, MRI’s and Nuclear medicine at a minimum Minimum Requirements: - Ability to examine documents for accuracy and completeness - Ability to understand and follow compliance issues of moderate complexity - Detail-oriented with the ability to identify and resolve problems - Must possess moderate knowledge of CCI edits and LCDs and be able to accurately apply regulation knowledge to coding situations - Ability to communicate clearly and work effectively with co-workers - Conduct self in an ethical, honest, and professional manner Salary: $25.00 - $28.00/hour depending on experience. This position is eligible for full health insurance including medical/dental/vision, PTO, and a 401k match! *A Coding Assessment Test will be administered before initial pre-screen. *Must be a US resident and reside in one of the following states: Arizona, Connecticut, Florida, Georgia, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, and Texas. Travel Requirements: Fully remote/home-based office

• Review physician orders, H&P’s, and Progress Notes for accuracy and compliance components. • Fix and update medical orders for those errors within scope of practice. • Provide technical guidance to visiting staff and clinical management in creating medical orders and maneuvering through the electronic records system. • Responsible to meet Agency, State and Federal deadlines for obtaining physician signature on medical orders. • Follow up and insure the return of delinquent F2F Orders. • Identify problems related to such orders processing, including insurance and regulatory requirements and follow up to insure timely processing. • Triage Medical Order phone calls and email requests. • Perform Medical Order functions including: filing, computer input, printing, and mail processing. • Other duties as assigned by the Director of Clinical Services/Administrator.