• Responsible for systematically collecting and analyzing relevant pricing and costing information • Maintain costing on assigned groups of materials • Determine what gaps exist in current reporting and analysis and develop a strategy to obtain missing information • Monitor price/margins within SAP and B/W for all products and classifications • Monitor pricing assumptions and report any potential or real risks and develop a written strategy to mitigate those risks • Continually review pricing data for the market and project potential impact associated with trends • Maintain training program for managers and sales people in margin management principles and using pricing tools to maximize profit margin • Work with the training team to ensure proper training for field and inside sales representatives • Perform other Margin Analyst duties as assigned

• Support the resolution of high-stakes, complex provider issues escalated from executive leadership, regulatory agencies, and legislative offices • Manage sensitive inquiries from the CEO, COO, OHCA, state legislators, and other key stakeholders • Support the Senior Manager in serving as a liaison for provider escalations originating from C-suite executives, OHCA, legislative offices, and other high-priority stakeholders • Act as backup to the Senior Manager, Provider Escalations, assuming full responsibility for escalation management in their absence • Independently manage assigned complex, high-visibility cases from intake through resolution, ensuring timely and satisfactory outcomes • Handle escalated provider issues related to claims processing, roster management, credentialing, payment disputes, and network concerns • Maintain detailed case documentation and provide regular status updates to the Senior Manager, executive leadership, and external stakeholders • Act as a point of contact for providers during critical incidents, demonstrating empathy and professionalism • Prepare executive briefings, response letters, and talking points for leadership regarding sensitive provider matters • Coordinate with Claims, Provider Network, IT, Legal, and Compliance teams to investigate and resolve multi-faceted issues • Conduct root cause analysis to identify systemic problems and prevent recurring escalations • Generate reports on escalation metrics, resolution times, and recurring themes for senior management review • Track and monitor key performance indicators related to provider satisfaction and issue resolution.

• Review clinical protocols and Request for Proposal (RFP) materials upon receipt to determine pricing and Proposal strategy • Assist the Head, Global Proposals and Contracts, in strategy pertaining to Proposal generation • Liaise between ACM and global affiliates to determine global pricing strategy • Assist with all areas of Proposal and Budget development • Centralize and standardize Requests for Information (RFI) • Assist in the strategy creation and execution for global pricing • Ensure global consistency of global laboratory pricing • Interact with clients and participate in defense meetings as required

Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we’re dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $66 billion in assets. Why join us? - An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years) - Competitive pay and discretionary or incentive bonus eligible - Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few - Family-friendly work hours - With 175+ community bank locations, we offer opportunities to grow and develop in your career - Promote from within culture Why join this team? - We have a culture that encourages an entrepreneurial spirit - We offer multiple opportunities for development and upward mobility What You’ll Do: Secondary Marketing Pricing Coordinator supports the functions of the Secondary Marketing department by providing exceptional customer service, knowledge and excellent communication to our internal and external customers. They are responsible for completing new locks and maintaining pricing for all locks throughout the life of the loan. - New Locks – Oversee the process of new hedged locks and facilitating loan lock transactions with our correspondent investors. - Manages Locked Pipeline- Work directly with Loan Originators, and other internal staff members via phone calls and through the Secondary email queue, on all lock related issues. Researching and completing relocks, lock revisions and extensions in a timely manner. - Investor Relations- Interact with Investors as it relates to loan commitment and sales. Qualifications: - 0-3 years of experience with Secondary Marketing Pricing Coordination. - Understanding of New Locks, Managing Locked Pipelines, Daily Rates, and Investor Relations. - Bachelor’s degree or equivalent - General Computer Skills - Ability to work 10:30 am CST – 7:00 pm CST 1 or 2 days a week for West Coast coverage. - Ability to travel 2 days each quarter to Rosemont, IL for meetings, team building and training. Compensation: The estimated salary range for this role is $42,000 - $55,000 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience. Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance #LI-Remote From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.