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Making sense of robotic surgery. #ThisIsDexter #OnDemandRobotics #WeAreDistalmotion #TeamDexter
Launch Specialist
Location
Texas
Posted
84 days ago
Salary
0
Seniority
Mid Level
Job Description
Launch Specialist
Distalmotion
• Provide direct intraoperative and perioperative clinical support during Dexter robotic system launches, including system setup, docking, instrumentation, sterile field management, troubleshooting, and support during initial cases. • Support training of surgeons, nurses, and OR staff to accelerate proficiency and ensure safe and effective use of the Dexter robotic system. • Support competency development and readiness of surgeons and OR teams, ensuring stakeholders achieve the proficiency required for safe and effective Dexter robotic system use. • Maintain expert knowledge of the Dexter robotic system, surgical workflows, and operating room best practices while effectively communicating the clinical benefits of robotic-assisted surgery. • Deliver a premium “white-glove” launch experience that minimizes early friction and promotes strong early adoption and case utilization. • Identify and address customer needs before, during, and after launch implementation to ensure a smooth onboarding experience. • Build strong working relationships with surgeons, OR teams, hospital leadership, and internal stakeholders to support long-term customer success. • Travel nationally to support new robot installations and launch activities across multiple customer sites. • Collaborate closely with the Launch Team Lead, Sales teams, and hospital stakeholders to execute launch plans aligned with company growth objectives. • Participate in structured handoffs by shadowing and supporting knowledge transfer to newly assigned Clinical Sales Specialists (CSS) to ensure smooth account transitions. • Partner with cross-functional teams including Sales, Marketing, Clinical Training, and Product to ensure a coordinated and successful robot launch experience. • Maintain accurate documentation of launch activities, case support, and training delivered, and provide reporting and insights on launch outcomes, adoption progress, and areas for improvement. • Capture clinical, workflow, and training insights during launches and communicate feedback to internal teams (training, product, and sales) to continuously improve launch processes and customer experience. • Provide additional support for internal training initiatives, sales enablement activities, and “Flying Dexter” deployments for customer demonstrations or marketing events.
Job Requirements
- Completed professional training in healthcare (Registered Nurse or Certified Surgical Technologist – CST).
- Minimum 2–3 years of operating room experience in hospital or ambulatory surgery center settings.
- Demonstrated hands-on experience supporting robotic-assisted surgery in the operating room required. Experience with da Vinci robotic surgery is strongly preferred, including Intuitive Surgical training or equivalent case volume.
- Clinical knowledge in surgical specialties such as General Surgery and Genecology preferred.
- Confident presence in the operating room and ability to work effectively with surgeons and clinical decision-makers.
- Solution-oriented mindset with a proactive, hands-on approach in complex clinical environments.
- Strong written and verbal communication skills with excellent collaboration and organizational abilities.
- High level of flexibility and willingness to travel 75–80% nationally.
- Must reside within one hour of a major airport with access to direct national flights.
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