AIT Worldwide Logistics

• Two-person contractor team for most work (Driver + Helper) • Own/lease pick up, van, sprinter, or small box truck (not required for assembly only and repair work) • You decide what to take. Accept only the jobs that match your team’s skills, equipment, and AIT requirements. • There are different service types available to the customer. As the contracted service provider you may receive different order types: • Assembly Only – (one man work) Arrive at the customer’s home and assemble the product on site. • Delivery and Assembly – (2 man team) Pick up from a local retailer, deliver to the customer’s home-assemble to manufacturer specifications. • Repair- (one man work) arrive at customer home and repair according to manufacturer instructions using manufacturer provided parts.

Role Description The Domestic Agent II has high visibility, is the primary contact for designated customers, and is responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance, and customer interaction. - Quoting, tracking, and tracing domestic freight shipments moving via air/ground on a daily basis. - Track overhead shipments daily and route accordingly. - Route freight shipments across multiple transportation modes and services based upon client requests. - Proactively communicate with clients regarding the status of freight. - Communicate with vendors/suppliers regarding shipment dispatch, routing, and rates. - Assist local sales and domestic offices with air/ground freight issues. - Manage daily on-time and defect codes, carrier re-weights, and ensure all masters rated. - Assist in compiling customer-specific key performance indicator (KPI) reports on a weekly/monthly basis as needed. - Ensure paperwork, labeling, and scanning for accuracy. - Understand the requirements/expectations of handling shipments of consequence – NFO, high-value, date/time specific, etc. - Responsible for processing monthly inventory. - All other duties as the business deems necessary. Qualifications - Customer Focus: Knowing the customer business needs and acting accordingly; proactively addresses customer concerns. - Oral & Written Communication: Shaping & expressing ideas & information in an effective and professional manner. - Teamwork: Working as a productive member of a cohesive group toward a common goal. - Problem Solving: Identifying problems and issues of varying complexities and finding effective solutions. - Attention to Detail: Ensuring one’s own work is complete and accurate; monitoring the quality of work. Requirements - Associates Degree or equivalent. - 3-5 years of Freight Forwarding experience required, 5-7 years preferred. - Proficient in MS Word, Excel; SAP and AS400 experience is helpful but not required. - Intermediate knowledge of IATA and TSA regulations. - High attention to detail and ability to work independently. - High level of organizational skills. - Team player focused attitude. - Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment. Benefits - Base compensation with potential for a bonus based on performance metrics. - Medical, Prescription, Health Savings Account, Flexible Spending Accounts. - Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support. - Paid Parental Leave, Pet Insurance, 401(k), and Tuition Reimbursement. - Eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

• Contractors to build indoor products - involves delivery and assembly of indoor products such as treadmills, ellipticals, furniture and similar products.

• Oversee the operational success of final mile assembly and delivery services • Lead the building team to ensure seamless execution of deliveries • Maintain a high standard of customer service • Exceed key performance indicators (KPIs) • Control costs and foster cross-functional collaboration • Optimize warehouse procedures and manage independent drivers

Role Description The Global Sales Support Coordinator will serve as a liaison to provide increased level of support for all aspects of the global sales team and global AIT Enterprise wide. Responsible for fulfilling the needs of the sales team with customer facing products and tools, to create a better experience for all sales functions, allowing for increased customer interaction, while improving the customer (internal and external) experience. - Provide administrative support to the new customer onboarding process internally for sales team - Assist with training sales team and external customer on AIT's customer facing portal which includes live demo sessions - Support all global Sales leads and continue to be the control tower for leads within our system - Able to maintain detailed knowledge of all sales programs to ensure timely and efficient communication to both internal and external stakeholders - Actively work and support internal teammates to ensure a high level of performance across the entire organization while sharing ongoing global process improvements and implementations - Partner with sales with existing QBR processes, while implementing the development of new global tools Qualifications - High School Required - Associate's Degree Preferred - 2+ years Customer Service Required - 3+ years Administration. Record keeping. Preferred - Ability to multi-task with strong attention to detail (Medium proficiency) - Ability to learn specific sales service knowledge as it relates to the support of the Sales team and customers (Medium proficiency) - Microsoft Office; Word, Outlook, PowerPoint, Excel (Medium proficiency) - Organizational skills including demonstrated ability to effectively organize and prioritize workload and manage in a multi-task environment (Medium proficiency) - Communication skills (including telephone, e-mail, Skype, and presentations skills) and the ability to communicate accurate information (Medium proficiency) - Ability to work both collaboratively and autonomously in the work setting (Medium proficiency) - Demonstrated ability to recognize process improvement opportunities and effectively communicate, implement change (Medium proficiency) - Demonstrated ability to analyze and solve problems in an empowered, self-directed/managed work environment (Medium proficiency) - Customer service skills with high energy, positivity and customer centric attitude (Medium proficiency) - Professionalism along with extreme discretion with all information at all times (Medium proficiency) - Able to perform in a fast pace / high volume work environment (Medium proficiency) Requirements - A team player who works well with others – being respectful to our teammates is a Core Value! - A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role - Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently - Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture! Benefits - In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position) - Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement - Teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually

Role Description Werde Teil unseres Teams als Spezialist Seefracht Import und sorge für reibungslose, regelkonforme Abläufe für unsere Kunden. In dieser Position setzt Du kundenspezifische Arbeitsprozesse und Verfahren um und übernimmst die Dir zugewiesenen administrativen Aufgaben mit Genauigkeit und Effizienz. Deine Detailgenauigkeit und Dein Qualitätsbewusstsein trägt dazu bei, erstklassigen Service zu bieten und unsere Standards einzuhalten. Responsibilities - Sicherstellung der reibungslosen und termingerechten Abwicklung von Importsendungen - Optimierung und Sicherung der Dokumentation von Abläufen und Prozessen - Betreuung und Beratung von Kunden - Durchführung der Zollabfertigung - Abwicklung der Korrespondenz mit Kunden, Agenten und Dienstleistern - Angebotserstellung und Nachbereitung des Angebotsprozesses - Führen von Verkaufsverhandlungen - Sicherung und Verarbeitung von Rechnungen an Kunden - Überwachung von Meetings und Terminen - Fakturierung - Durchführung aller Gefahrgutsendungen in Übereinstimmung mit allen geltenden Gesetzen und Verordnungen (soweit zutreffend) - Tragen Sie aktiv zu einem gesunden und sicheren Arbeitsumfeld bei, indem Sie unsichere/unsichere/ungesunde Bedingungen und mögliche Verbesserungen melden Qualifications - Abgeschlossene kaufmännische Ausbildung in der internationalen Spedition oder abgeschlossenes Studium der Betriebswirtschaftslehre o.ä. - mehrjährige Berufserfahrung in der internationalen Spedition - Ein Teamplayer, der gut mit anderen zusammenarbeitet – respektvoll gegenüber unseren Teamkollegen zu sein, ist ein zentraler Wert - Eine starke Arbeitsmoral mit einer Wertschätzung für Eigenverantwortung, Unabhängigkeit, Verantwortlichkeit und Autonomie in Ihrer Rolle - Wachstumsmentalität – Leidenschaft für sein Handwerk, immer auf der Suche nach Möglichkeiten, sich selbst und das Unternehmen zu verbessern, offen für Veränderungen zu sein und Dinge anders zu machen - Fokus auf Kundenservice – wir bedienen eine Vielzahl von Kunden, sowohl intern als auch extern, und der Aufbau von Beziehungen ist Teil unserer Kultur Benefits - Festanstellung in einem der führenden international tätigen Speditions- und Logistikunternehmen - Abwechslungsreiche Aufgaben - Großartiges Team und Vorgesetzte - Flexible Arbeitszeiten - Homeoffice möglich - Weiterbildungsmöglichkeiten - Willkommenspaket - Fairer Arbeitgeber mit großartigen Benefits - Wir bieten tolle Programme für unsere Mitarbeitenden an. Du bekommst zum Beispiel die Möglichkeit dich 5h im Jahr ehrenamtlich zu betätigen und kannst so der Gesellschaft etwas zurückgeben

Role Description Werde Teil unseres Teams als Spezialist Seefracht Import und sorge für reibungslose, regelkonforme Abläufe für unsere Kunden. In dieser Position setzt Du kundenspezifische Arbeitsprozesse und Verfahren um und übernimmst die Dir zugewiesenen administrativen Aufgaben mit Genauigkeit und Effizienz. Deine Detailgenauigkeit und Dein Qualitätsbewusstsein trägt dazu bei, erstklassigen Service zu bieten und unsere Standards einzuhalten. - Sicherstellung der reibungslosen und termingerechten Abwicklung von Importsendungen - Optimierung und Sicherung der Dokumentation von Abläufen und Prozessen - Betreuung und Beratung von Kunden - Durchführung der Zollabfertigung - Abwicklung der Korrespondenz mit Kunden, Agenten und Dienstleistern - Angebotserstellung und Nachbereitung des Angebotsprozesses - Führen von Verkaufsverhandlungen - Sicherung und Verarbeitung von Rechnungen an Kunden - Überwachung von Meetings und Terminen - Fakturierung - Durchführung aller Gefahrgutsendungen in Übereinstimmung mit allen geltenden Gesetzen und Verordnungen (soweit zutreffend) - Tragen Sie aktiv zu einem gesunden und sicheren Arbeitsumfeld bei, indem Sie unsichere/unsichere/ungesunde Bedingungen und mögliche Verbesserungen melden Qualifications - Abgeschlossene kaufmännische Ausbildung in der internationalen Spedition oder abgeschlossenes Studium der Betriebswirtschaftslehre o.ä. - mehrjährige Berufserfahrung in der internationalen Spedition - Ein Teamplayer, der gut mit anderen zusammenarbeitet – respektvoll gegenüber unseren Teamkollegen zu sein, ist ein zentraler Wert - Eine starke Arbeitsmoral mit einer Wertschätzung für Eigenverantwortung, Unabhängigkeit, Verantwortlichkeit und Autonomie in Ihrer Rolle - Wachstumsmentalität – Leidenschaft für sein Handwerk, immer auf der Suche nach Möglichkeiten, sich selbst und das Unternehmen zu verbessern, offen für Veränderungen zu sein und Dinge anders zu machen - Fokus auf Kundenservice – wir bedienen eine Vielzahl von Kunden, sowohl intern als auch extern, und der Aufbau von Beziehungen ist Teil unserer Kultur Benefits - Festanstellung in einem der führenden international tätigen Speditions- und Logistikunternehmen - Abwechslungsreiche Aufgaben - Großartiges Team und Vorgesetzte - Flexible Arbeitszeiten - Homeoffice möglich - Weiterbildungsmöglichkeiten - Willkommenspaket - Fairer Arbeitgeber mit großartigen Benefits - Wir bieten tolle Programme für unsere Mitarbeitenden an. Du bekommst zum Beispiel die Möglichkeit dich 5h im Jahr ehrenamtlich zu betätigen und kannst so der Gesellschaft etwas zurückgeben Company Description AIT Worldwide Logistics ist ein globales Speditionsunternehmen mit Hauptsitz in Chicago USA. Seit mehr als 40 Jahren verlassen sich Kunden auf den Marktführer für Supply-Chain-Lösungen mit beratendem Ansatz, einem globalen Netzwerk und vertrauenswürdigen Partnern in nahezu allen Branchen. Darunter zählen Luftfahrt, Automobil, Konsumgüterhandel, Lebensmittel, Regierung, Gesundheitswesen, High-Tech, Industrie und Life Sciences. - Gestützt auf skalierbare, benutzerfreundliche Technologie ermöglicht das flexible Geschäftsmodell von AIT maßgeschneiderte individuelle Tür-zu-Tür-Lieferungen auf dem See-, Luft-, Land- und Schienenweg – pünktlich und im Rahmen des Budgets - Mit erfahrenen Teamkollegen, an mehr als 100 weltweiten Standorten in Asien, Europa, Indien und Nordamerika, bietet AIT Full-Service-Optionen an - Darunter zählen auch Zollabfertigung, Lagerverwaltung und Rundum-Sorglos-Dienstleistungen

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AIT is seeking driven sales individuals with a growth mindset that want to work for one of the best and fastest growing global logistics providers in the 3PL industry. Senior Account Executives work in a fast-paced environment and are passionate about hunting for new business opportunities. This role requires a proactive approach to identifying and securing new clients, while maintaining a high level of customer satisfaction. You will be held accountable for making a strong impact in establishing and maintaining positive relationships as earning our customers’ trust is one of our top core values at AIT. While managing within a geographical territory, the Senior Account Executive will consult prospective clients across all services on logistics solutions. Responsibilities - Accountable to directly identify and initiate business development opportunities through an established network of industry contacts that provide sustained and profitable revenue streams across multiple services. - Develop and execute a business plan that will achieve sales quota and budget as defined by the company. - Build and maintain strong relationships with clients, understand their needs and provide tailored solutions. - Prepare and deliver presentations to potential clients, showcasing our services and solutions. - Collaborate with internal teams to ensure seamless service delivery and customer satisfaction. - Present an array of logistics solutions that enable numerous entry points into accounts. - Provide regular sales reports, forecasts and KPI updates to sales management. Qualifications - Bachelor’s degree preferred or equivalent work experience. - Six (6) or more years’ Freight Forwarding sales experience preferred. Operational Freight Forwarding experience a big plus! - Proven track record of leading successful sales deals with revenue volumes of $500-1M+ and exceeding sales goals and budget. - Extensive experience of international logistics and supply chain solutions. - Strong communication skills and interpersonal skills with the ability to be persuasive to negotiate with a strong business acumen. - Adaptable to rapid and frequent changes to address the needs of clients and goals of AIT. - Strong problem-solving skills with ability to develop new ideas and innovative solutions. - High drive and energy to manage multiple accounts while looking for new business opportunities. - Strong time management, organizational and analytical skills. - Enthusiastic and passionate desire for continuous personal and professional development, training and team building. - Ability to work independently and as part of a team. - High level of professional and customer service orientation. - Strong computer skills in MS office, CRM and other sales tools. Benefits - In addition to your base compensation, you may be eligible for commissions up to 6% based on specific sales goals and objectives (dependent on position). - Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. - Teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. Company Description AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Service Delivery Manager (SDM) on a day-to-day basis will lead and optimize end‑to‑end import service operations for high‑value, time‑critical technology shipments entering the United States and Mexico ensuring on time delivery. As a central member of our Technology Vertical and Cloud Operations team, this role ensures flawless execution, strict compliance, and a premium customer experience for enterprise cloud infrastructure clients. The SDM serves as the operational owner for performance, customer satisfaction, and continuous improvement across complex logistics flows. This includes close coordination with global customer solutions, air operations, trucking networks, security teams, and field operations/logistics partners to deliver best‑in‑class outcomes for enterprise technology customers. Responsibilities - Compliance, Risk & Security - Manage security compliance in alignment with product type, value, mode. - Lead lane risk assessments, incident management, CAPA root-cause analysis, and preventive controls (e.g., GPS/IoT tracking, seal integrity, tamper-evident measures). - Proactively identify service risks and develop plans to mitigate. - Planning & Continuous Improvement - Develop capacity playbooks for peak launch events (e.g., data center builds etc.). - Lead cross-functional process improvement initiatives (e.g. final-mile to WG handoff). - Standardize processes for server rack & high-value component movements. - Drive continuous improvement efforts in the areas of data completeness and accuracy, customer visibility, and capacity expansion. - Technology & Data - Maintain shipment visibility using TMS / WMS, carrier portals, ensure milestone integrity and exception management. - Management KPI dashboards, charter OTD cycle time, data quality, exceptions etc. - Drive data quality improvement efforts. - Customer & Stakeholder Management - Act as the single-point-of-contact (SPOC) for enterprise clients in the Technology vertical, driving proactive communication. - Align service delivery to customer operation schedules (rack build timelines, data center go-live dates). - Translate customer business goals into service roadmaps; prioritize critical requirements and escalations. - Coordinate with AIT's airfreight product, field operations, and warehouse teams globally to meet cut-offs, uplift windows, and service standards. - Provides guidance and leadership to stations for daily activities and assigned projects or tasks. - Performs other duties as assigned. - Complies with all policies and standards. Qualifications - Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field (required). - 7+ years experience in service delivery, logistics operations, supply chain, or related fields (required). - Work experience with coordinating across global customer solutions, air operations, trucking networks, security teams, and field logistics partners (required). - Work experience in import operations, international logistics, or cross border transportation United States and Mexico (preferred). - Cargowise High. - Familiarity with customs processes, security protocols, and chain of custody requirements High. - Ability to manage complex, time critical operations with multiple stakeholders. Medium. - Must have strong communication, problem solving, and customer facing skills. Medium. - Govern SOPs, SLAs, and KPIs across booking, handling, airport operations, and final mile. High. - MS Word, MS Excel, MS PowerPoint Medium. Requirements - The wage range for this position is $80,260.00-$170,690.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience. Benefits - In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). - Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. - Teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Domestic Agent I has high visibility, is the primary contact for designated customers, and is responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance, and customer interaction. - Quoting, tracking, and tracing domestic freight shipments moving via air/ground on a daily basis. - Track overhead shipments daily and route accordingly. - Route freight shipments across multiple transportation modes and services based upon client requests. - Proactively communicate with clients regarding the status of freight. - Communicate with vendors/suppliers regarding shipment dispatch, routing, and rates. - Assist local sales and domestic offices with air/ground freight issues. - Manage daily on-time and defect codes, carrier re-weights, and ensure all masters rated. - Assist in compiling customer-specific key performance indicator (KPI) reports on a weekly/monthly basis as needed. - Ensure paperwork, labeling, and scanning for accuracy. - Understand the requirements/expectations of handling shipments of consequence – NFO, high-value, date/time specific, etc. - Responsible for processing monthly inventory. - All other duties as the business deems necessary. Qualifications - Customer Focus: Knowing the customer business needs and acting accordingly; proactively addresses customer concerns. - Oral & Written Communication: Shaping & expressing ideas & information in an effective and professional manner. - Teamwork: Working as a productive member of a cohesive group toward a common goal. - Problem Solving: Identifying problems and issues of varying complexities and finding effective solutions. - Attention to Detail: Ensuring one’s own work is complete and accurate; monitoring the quality of work. Requirements - High school diploma or equivalent. - 0-3 Years Freight Forwarding experience required, 3-5 years preferred. - Basic math & geography skills. - Ability to read, analyze, and interpret verbal and written requests/directions. - Ability to communicate and interact effectively with a variety of people. - Ability to analyze numerical data and understand components, relationships, find patterns, and draw conclusions. - SAP, AS400 experience is preferred. - Basic to intermediate experience using MS Office. - Basic knowledge or ability to learn regulations and compliance procedures associated with freight forwarding. - Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements. - Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment. Benefits - Medical, Prescription, Health Savings Account, Flexible Spending Accounts. - Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support. - Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. - Eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.