• Manage projects end-to-end: Lead initiatives from data discovery through design, implementation, and deployment. • Develop customer-centric prototypes: Create prototypes for new product explorations, focusing on user needs and feedback. • Proactively communicate: Share insights, progress, and outcomes with your team and leadership regularly. • Collaborate across teams: Foster strong relationships with other engineering teams and collaborate effectively with cross-functional partners within Dropbox.

• Design, build, and maintain internal platform services and tools using Python and Node.js • Develop APIs, automation services, CLIs, background workers, and platform control components • Build tooling that abstracts infrastructure complexity away from product teams • Write clean, testable, production-grade code powering core platform systems • Operate and evolve AWS and Kubernetes environments running critical workloads • Build and maintain GitOps workflows and deployment strategies (canary, blue/green, progressive delivery) • Define and manage infrastructure using Terraform • Contribute to deployment, provisioning, observability, reliability, and security automation systems • Own systems end-to-end, including design, implementation, deployment, and operation • Participate in production troubleshooting and incident analysis • Continuously improve platform reliability, performance, and developer experience • Help define platform standards, best practices, and engineering patterns

• You will design, build, and operate resilient integrations and backend services that enable seamless, reliable, and scalable data exchange across Form Health’s platform, with a particular focus on Revenue Cycle Management (RCM) systems that support eligibility, billing, and reimbursement. • Own the technical design and ongoing operation of real-time insurance eligibility verification integrations across multiple payers. • Investigate and resolve eligibility discrepancies, improving data accuracy while reducing operational burden for care and billing teams. • Design and maintain integrations with EMR systems, powering core clinical workflows such as patient data synchronization, scheduling, and chart updates. • Own and optimize Candid billing integrations and related RCM workflows, ensuring accurate and timely claim creation, submission, reconciliation, and issue resolution. • Build and operate ETL pipelines that exchange data with benefits, billing, and external partners. • Serve as a technical owner and subject matter expert for insurance, billing, and integration-related systems. • Build and evolve backend services and internal clinical tools—with a focus on backend systems (approximately 80%) and supporting frontend work (approximately 20%)—using Ruby on Rails, Sidekiq, Node.js (AWS Lambda), GraphQL, and React. • Deliver improvements through small-batch development, iterative releases, and incremental delivery. • Implement feature flags, progressive rollouts, and safe deployment practices to mitigate risk while enabling rapid learning. • Improve platform infrastructure, GraphQL APIs (Apollo Server), and data models (PostgreSQL, Snowflake) with a focus on reliability, performance, and maintainability. • Contribute to architectural decisions that balance simplicity, scalability, and thoughtful build-vs-buy tradeoffs. • Write clear, maintainable code and documentation that supports shared ownership and long-term system sustainability. • Partner closely with engineering, product, operations, and clinical teams to translate complex requirements into pragmatic, incremental solutions. • Collaborate directly with external partners to understand technical constraints, troubleshoot issues, and improve integration reliability. • Promote engineering excellence through code reviews, pairing, technical mentorship, and knowledge sharing. • Help evolve team processes and tooling to improve quality, observability, and delivery velocity through automation, testing, and monitoring. • Support rapid iteration of internal tools that scale operations and improve patient and clinician experiences.

• Leading the development of mobile applications for iOS and Android using cross-platform frameworks • Collaborating with the Mobile Architect to implement architectural decisions and ensure alignment with overall design • Driving code quality through reviews, automated testing, and adherence to best practices • Troubleshooting and resolve complex technical issues quickly and effectively • Integrating mobile applications with backend systems and cloud services • Mentoring developers and foster a culture of technical excellence • Contributing to performance optimization and security improvements