• Support the development and execution of outreach campaigns designed to increase awareness and utilization of Talkspace services among students, parents/guardians, and school staff. • Assist with drafting client communications including emails, newsletters, social media content, and website copy. • Help coordinate outreach and engagement initiatives across major youth partnership markets (e.g., New York City, Seattle, North Carolina, and others). • Track engagement and utilization metrics and assist with basic data analysis to inform campaign performance. • Support cross-functional collaboration with marketing, clinical, product, and client success teams. • Assist with maintaining and organizing client-facing materials and engagement resources.

• Own and manage a portfolio of regional and national corporate and foundation partners • Coordinate partnerships across the full lifecycle, from prospecting and proposals to activation, stewardship, and renewal • Develop customized partnership strategies aligned with partners’ business and philanthropic goals • Collaborate with internal teams on proposals, reporting, events, volunteer engagement, and growth opportunities • Serve as a trusted, high-touch point of contact for partners, ensuring strong retention and long-term value

• Develop and maintain client relationships to drive retention and growth • Conduct policy reviews and provide recommendations to clients • Oversee the resolution of complex customer issues • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads

• Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in your region. • Collaborate with Operations, Sales, Renewals, and Marketing teams on strategic account plans to help drive customer retention and growth. • Program management account escalations to ensure timeline and well-coordinated resolution. • Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...) • Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key performance indicators and report those both internally and externally. • Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. • Advocate for customer needs across various departments (product management, support, etc.). Offer insights regarding the availability of new features in Wiz. Program manage account escalations effectively.