• Global quota algorithm deployment: Design and deploy the annual quota-setting algorithm translating top‑down Finance and production goals into seller-, role-, and territory-level quotas globally. • Cross‑functional target integration: Integrate all KPI-, product-, and initiative-based targets from Finance, Product, Regions, and Specialist teams into a single, coherent quota framework. • Quota validation & governance: Operate the annual quota validation process, facilitating a defined two‑week review with Sales leadership and Finance business partners and incorporating approved adjustments. • Quota integrity & equity oversight: Ensure quotas are fair, equitable, and defensible, with clear documentation of assumptions, adjustments, and approvals. • Ticket operations & adjudication: Own quota and incentives-related ticket governance, including intake, prioritization, adjudication standards, aging, and overdue reporting to deliver strong service to Sales. • Quota relief expense analytics: Maintain analytics on quota relief requests, tracking financial impact, trends, and policy adherence. • Performance & pipeline reviews: Run quarterly sales incentives business reviews and pipeline reviews, providing insights on quota attainment, risk, and forward-looking performance.

Job Title: Director, Account Management Overview: Overview: The Emerging Verticals team is dedicated to managing merchant relationships and driving growth in underpenetrated areas. As the Director of Account Management, you will play a vital role in broadening Mastercard’s acceptance and solutions among key merchants, encompassing Data and Services, Cyber and Intelligence, Open Banking, and digital offerings. Your responsibilities will include managing a portfolio of business and seeking new merchant opportunities. This role is ideal for individuals who excel in building relationships, sales, and negotiation in a cross-functional environment. Role: - Drive business development for assigned prospects and accounts, ensuring high customer satisfaction. - Utilize data analytics and competitive analysis to evaluate customers’ existing business and recommend additional revenue opportunities. - Collaborate with Finance partners to create financial models and business cases for identified opportunities. - Develop and maintain a sales pipeline, leveraging all available resources in coordination with the product development and account management teams. - Identify and capitalize on opportunities to sell new products to existing customers. - Work with a virtual team of Mastercard subject matter experts to strategically communicate value propositions and secure new business opportunities. - Become a subject matter expert in your vertical, serving as a trusted payments advisor to clients and a thought leader within Mastercard. - Oversee administrative and operational issues for assigned business development opportunities, including planning, reporting, budget, and expense management. - Negotiate, execute, and manage customer agreements in collaboration with Finance, Account Teams, and Legal, ensuring timely execution. - Lead a communication platform with all business partners to share key updates such as training courses, regional conferences, important bulletins, and the latest Mastercard product offerings. - Assist in organizing and coordinating customer events and functions. All About You: - Strong experience in sales and account management with a proven track record of generating revenue. - Experience in the payments industry. - Experience with Insurance, Property Management and/or Government is a plus. - Ability to effectively manage multiple clients and priorities with strong organizational and time management skills. - Demonstrated business acumen. - Ability to work collaboratively in a team environment. - Self-motivated with the ability to work independently. - Proficiency in PowerPoint and Excel. - Technologically savvy. - Excellent oral and written communication skills. - Ability to work under pressure and manage multiple projects/programs. - Strong team player, decisive, results-driven, with high energy levels and initiative. - Exceptional business judgment and strategic planning skills. - Expertise in business case development, including financial analytics. Job Posting Window Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously. To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

Managing Director – Summer Science Program Department: SSPI Program Operations Reporting to: Chief Program Officer (CPO) Schedule: Full-time, exempt Location: Remote Travel required: 25-30 days per year Salary: $150,000 annually SSP International, Inc. (SSPI) is a non-profit organization that is synonymous with excellence in science education. At SSPI, we are guided by a mission to offer students transformational opportunities to learn, do, and belong in science. Since 1959, SSPI’s flagship program, the Summer Science Program, has offered immersive summer research experiences that ignite curiosity and inspire a lifelong passion for discovery. Guided by our mission, SSPI is focused on embracing collaboration, building a lifelong community, and fostering a diverse and inclusive environment where participants, alumni, staff, and stakeholders feel valued, supported, and empowered. With a global network of over 4,300 alumni, we continue to pave the way for the next generation of leaders. More information on our mission, vision, values, and programs can be found at www.ssp.org. Summary Under the direction of the Chief Program Officer, the Managing Director of Summer Science Program will be responsible for the strategic development and implementation of SSPI’s Summer Science Program. As a key leadership team member, the Managing Director will oversee program operations, foster strategic partnerships, and ensure programmatic alignment with SSPI’s mission and goals. The ideal candidate will bring a deep understanding of STEM education, a passion for equity in learning, and strong leadership skills to scale and enhance our impact. Success in the Managing Director position looks like: - Consistent delivery of efficient operations with successful student outcomes across all Summer Science Program departments. - Sustained and continued growth of strategic partnerships with host campuses and external organizations - Advancing initiatives that grow access for first generation students while preserving cultural and academic fidelity. - Continuous improvement of Summer Science program leveraging data informed evaluation and research to inform program design. - Responsible stewardship of program budgets, grants, and resources through careful oversight and alignment with organizational priorities. - Timely preparation of accurate and insightful reporting to the Board of Directors. Essential Responsibilities Program Operation Leadership - Oversee the operational aspects of SSPI’s Summer Science Program, including managing and allocating financial and non-financial resources to meet program objectives. - Directly supervise the Senior Director of Academic Affairs, the Senior Director of Program Operations, the Senior Director of Student Success and indirectly supervise their respective teams. - Lead program innovation and continuous improvement efforts based on research, data, and community feedback. - Foster a culture of excellence, collaboration, and impact within the program team and cross-departmentally. - Play a key role in fundraising efforts and external relationship-building to support SSPI’s mission and programs. - Oversee the professional development and mentorship of Directors and staff on the Summer Science Program team. - Represent SSPI and the Summer Science Program at national conferences, board meetings, and in the media. Program Development - Provide advice, context, and action plans to the Executive Leadership team for expanding the Summer Science Program without loss in academic or cultural quality or fidelity. - Develop strategies for addressing target student populations (first generation and historically underrepresented students in STEM). - Direct the Senior Director of Program Operations, the Senior Director of Academic Affairs, and other staff members to identify and secure laboratory space, dormitory space, office space, equipment, and technical facilities for the Summer Science Program on each site as needed. - Prepare ad-hoc, quarterly, and annual board reports to reflect efforts and advancements during the current period. Program Performance & Risk Management - Oversee the annual review of the Summer Science Program’s research projects, in collaboration with the Academic Affairs team, to ensure that each project is academically rigorous and consistent with SSPI’s standard program design and culture. - Offer strategic guidance based on annual evaluation outcomes and make recommendations on appropriate changes as needed. - Review the operations of all academic programs against SSPI’s goals and key performance indicators and prepare reports for presentation to SSPI’s Board of Directors. - Serve as adjudicating reviewer on complex cases, sign off on all admissions decisions, and manage the creation of new admissions policies consistent with partnerships and recruitment initiatives. - Review site evaluations in terms of scientific facilities & equipment, university policies, and partnership potential. Partnership Development - Establish partnerships with external organizations and academic institutions to secure new program locations, opportunities, and resources. Identify and evaluate new sites for SSPI programs, reviewing site suitability in terms of scientific facilities, equipment, and partnership potential. - Develop and review memoranda of understanding (MOU) with host campuses. Create and cultivate relationships with university administration and faculty in relevant departments at host universities. Staff Development & Management - Direct and manage the Summer Science Program team in recruiting, evaluating, hiring, and supervising faculty/staff candidates and guest lecturers. - Ensure the effectiveness of the Summer Science Program faculty/staff training by managing training criteria, guiding the preparation of training materials, and reviewing the materials prepared by key SSPI staff. Qualifications - Minimum of ten (10) years of progressive experience within nonprofit organizations or foundations with a minimum five (5) years education program management experience. - Proven track record managing personnel, complex logistics, and program portfolios. - Expertise in strategic planning, program development, and operational team management. - Experience in grant funding, budget development and oversight, and resource allocation. - Understanding of STEM education principles, curriculum development, and program evaluation. - Familiarity with access and equity issues for historically underrepresented populations in STEM fields. - Exceptional leadership abilities to oversee academic programs and manage staff, particularly in remote environments. - Capability to create and implement strategic plans for expanding and enhancing academic programs. - Experience planning, developing, and implementing processes and protocols. - Ability to build and maintain partnerships with educational institutions, government agencies and community organizations. - Willingness to travel for meetings and staff gatherings (approximately 10-15% nation-wide travel, roughly cumulative to 5-6 weeks per year at defined intervals) - Self-motivated with a demonstrated ability to work independently in a fully remote environment, effectively managing time, prioritizing tasks, and meeting deadlines while staying responsive and communicative. - Demonstrates commitment to SSPI’s Mission and Values in their daily work and interactions. Performs other duties as assigned. Working Conditions The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Constantly operates a computer. - The ability to observe details at a close range and the ability to adjust focus. - The ability to communicate information and ideas so others will understand. Travel to in-person meetings on an as-needed basis, estimated to be 5-6 weeks of traveling per year. Clearance Requirements - Authorization to work in the United States - Background clearance

🚨 Urgent Hiring — Applications are reviewed on a rolling basis. The selection process may take up to 4 weeks, but early applicants are strongly encouraged. Ready to Empower a Growing Team and Shape Our Future? At Hadley Designs, we believe that learning should be enjoyable, engaging, and screen-free. Millions of parents and teachers trust our beautifully designed, developmentally aligned educational tools to help children grow and thrive. As a fast-growing, family-founded brand, we are on a mission to make learning meaningful for families around the world. We are seeking a Director of Global Talent Operations to join our team and build the systems that will drive our next phase of growth. If you are passionate about creating scalable people systems, empowering teams, and cultivating a culture that supports both personal and professional growth, this role offers a unique opportunity to make a significant impact. About Hadley Designs Hadley Designs is redefining early education with creativity and purpose. Every product we create is hand-drawn and teacher-designed, crafted with care to build confidence and connection. Our screen-free tools help families and teachers make learning fun and meaningful, nurturing curiosity and creativity in children. Our Mission: We design screen-free products that parents can trust to help their children learn, grow, and reach their full potential. We create beautifully designed, developmentally sound tools that replace noise and distraction with connection, curiosity, and real learning. Our Vision: We aim to build the most trusted children’s brand in the world, present in millions of homes, reshaping how families learn, connect, and grow. Our products will be so widely used and passed down that generations of children will grow up learning from them and choose them again for their own families. Role Overview As the Director of Global Talent Operations, you will be responsible for leading the development of people systems and strategies that enable Hadley Designs to scale and grow. In this role, you will partner with leadership to create the talent systems required to attract, develop, and retain a high-performing workforce. Your focus will be on building scalable, high-performance systems that align with the company’s growth objectives and help foster a positive organizational culture. This position offers a unique opportunity to shape how we build and nurture our team, enabling both the company and our people to succeed. You will play an integral role in supporting our mission by ensuring that Hadley Designs has the right talent and organizational structure to achieve long-term success. Key Responsibilities - People Systems Leadership: Design and implement systems for attracting, engaging, onboarding, and retaining talent, aligned with the company’s growth objectives. - Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business. - Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization. - Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention. - Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness. - External Partnerships: Partner with external service providers to enhance and support people operations as necessary. How Success Is Measured - Successful implementation of people systems that directly support the business’s ability to scale. - Strong employee retention rates, with high performance and engagement. - Improved leadership confidence in people systems, talent readiness, and organizational alignment. - Predictable, scalable people operations that contribute to the company’s growth and success.