Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas.
Customer Marketing Manager
Location
United States
Posted
92 days ago
Salary
$110K - $140K / year
Seniority
Lead
Job Description
Customer Marketing Manager
Runpod, Inc.
Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we’ve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems. The Marketing team at Runpod is building the go-to-market engine for one of the fastest-growing AI infrastructure companies in the world. We are a lean, high-output group spanning brand, content, developer marketing, demand generation, and product marketing, reporting to the Head of Marketing. This role sits at the intersection of customer success, product marketing, and content. You’ll work closely with Sales, CS, and Product to turn customer wins into marketing assets that drive pipeline, accelerate deals, and build market credibility. We operate with high autonomy and a bias toward shipping. Runpod is hiring a Customer Marketing Manager to own the full lifecycle of customer storytelling, reference management, and vertical-focused marketing programs. This is an early-to-mid career role for someone who is an exceptional writer, a natural relationship builder, and deeply organized. You will be the person who knows which customers are doing what, who we can talk to, and how to turn those stories into case studies, testimonials, event speakers, and sales enablement assets. You will produce at high volume, targeting 5+ published case studies per quarter while building the systems and relationships to sustain that pace. You will also begin to identify vertical and solution patterns across the customer base, helping Runpod sharpen its go-to-market around the industries and use cases where we win. Your Impact: Customer proof is the single most underleveraged asset in Runpod’s GTM today. You will build the customer marketing function from scratch, creating a repeatable engine that turns happy customers into pipeline-generating content and references. Your case studies and customer narratives will directly influence deal velocity and win rates. Your vertical insights will shape how Runpod positions itself in new markets. This is a high-visibility role where your work shows up in sales decks, on the website, at events, and in board materials. Responsibilities: - Own the end-to-end case study production process: identify candidates, conduct interviews, write drafts, manage approvals, and publish. Target 5+ case studies per quarter across key verticals and use cases - Build and maintain a customer reference and advocacy database, tracking engagement level, willingness to participate, use case, vertical, and relationship owner across Sales, CS, and Product - Develop compelling customer narratives in multiple formats: written case studies, video testimonials, quote cards, blog features, event keynotes, and sales enablement one-pagers - Partner with Sales and CS to identify referenceable customers and coordinate outreach without overloading key accounts - Program-manage customer participation in events, webinars, analyst briefings, and co-marketing opportunities - Begin to identify vertical and solution-level patterns in the customer base (e.g., AI video, inference at scale, fine-tuning pipelines) and work with Product Marketing to develop targeted messaging and content for high-potential segments - Build a quarterly customer marketing calendar and maintain a clear pipeline of in-progress and upcoming stories - Track and report on customer marketing KPIs: case studies published, references sourced, customer content usage in pipeline, and win rate impact - Collaborate with Content and Design to ensure customer stories are high quality, on-brand, and distributed across the right channels - Develop and maintain relationships with customer champions, acting as a trusted point of contact between Runpod marketing and our user base Requirements: - 3-6 years of experience in customer marketing, content marketing, or a related role at a B2B SaaS or technology company - Exceptional writing skills with a portfolio of published case studies, customer stories, or long-form content that demonstrates strong narrative ability - Proven ability to build rapport with customers and internal stakeholders, and to manage multiple relationships and projects simultaneously - Highly organized with strong program management instincts: you track details, hit deadlines, and keep complex processes moving without being asked - Self-starter who thrives with minimal direction; comfortable figuring out processes that don’t exist yet and building them as you go - Experience conducting customer interviews and translating technical conversations into clear, compelling stories for business and technical audiences - Familiarity with CRM tools (Salesforce or HubSpot) and content management workflows - Successful completion of a background check Preferred: - Experience in infrastructure, cloud, DevTools, or AI/ML markets - Familiarity with GPU compute, inference workloads, or the AI developer ecosystem - Experience with vertical marketing or industry-specific GTM strategies - Background in journalism, communications, or a writing-intensive discipline - Experience building customer advisory boards or reference programs from scratch - Video production experience or comfort directing customer testimonial shoots What You’ll Receive: - The competitive base pay for this position ranges from $110,000- $140,000. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location - Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. - Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents. - Flexible PTO- take the time you need to recharge - Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication - Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. - $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas
Job Requirements
- 3-6 years of experience in customer marketing, content marketing, or a related role at a B2B SaaS or technology company.
- Exceptional writing skills with a portfolio of published case studies, customer stories, or long-form content that demonstrates strong narrative ability.
- Proven ability to build rapport with customers and internal stakeholders, and to manage multiple relationships and projects simultaneously.
- Highly organized with strong program management instincts: you track details, hit deadlines, and keep complex processes moving without being asked.
- Self-starter who thrives with minimal direction; comfortable figuring out processes that don’t exist yet and building them as you go.
- Experience conducting customer interviews and translating technical conversations into clear, compelling stories for business and technical audiences.
- Familiarity with CRM tools (Salesforce or HubSpot) and content management workflows.
- Successful completion of a background check.
- Preferred
- Experience in infrastructure, cloud, DevTools, or AI/ML markets.
- Familiarity with GPU compute, inference workloads, or the AI developer ecosystem.
- Experience with vertical marketing or industry-specific GTM strategies.
- Background in journalism, communications, or a writing-intensive discipline.
- Experience building customer advisory boards or reference programs from scratch.
- Video production experience or comfort directing customer testimonial shoots.
Benefits
- The competitive base pay for this position ranges from $110,000- $140,000.
- Meaningful equity in a fast-growing company — everyone on the team receives stock options.
- Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents.
- Flexible PTO - take the time you need to recharge.
- Most roles are remote work first with an inclusive, collaborative teams utilizing Slack as the main form of internal communication.
- $1,200 Home Office & Equipment Stipend - We set you up for success from day one with gear and support to create your ideal workspace.
Related Guides
Related Categories
Related Job Pages
More Content Marketing Manager Jobs
Senior Manager, Content Operations
Vertex Inc.Vertex is a global biotechnology company that invests in scientific innovation.
Job Description General Summary The Senior Manager, Content Operations owns the day-to-day execution of our content transformation strategy and roadmap. The right candidate will sit at the intersection of strategy, execution, agencies, brand teams, and Data and Technology Engineering (DTE), enabling content excellence. You won’t just keep things running. You’ll play a major role in transforming how content gets planned, produced, governed, and delivered to our customers. Key Duties and Responsibilities - Carry out the content transformation roadmap across marketing teams, agencies, MLR, and marketing operations - Serve as the primary partner to DTE on content platforms, including requirements definition, prioritization, and delivery of enhancements - Onboard new agencies and teams on key content transformation tools, processes, and ways of working - Identify friction in workflows and drive practical process improvements - Ensure content processes, standards, and governance are consistently followed and evolved as business needs change - Maintain oversight of content operations KPIs (speed, cost, volume, quality) – tracking, reporting, and insight generation - Support change management by helping teams adopt new tools and ways of working Knowledge and Skills - Experience in pharmaceutical and / or biotech marketing, or closely related field(s) (e.g., ad agency) - Strong understanding of end-to-end content lifecycle and agency delivery models - Hands-on experience partnering with IT and platform teams to deliver system enhancements - Experience with DAMs and content review/production platforms (e.g., Veeva Vault PromoMats, Anthill Activator or similar) - Experience working with analysis and reporting tools to track performance - Strong analytical skills, with the ability to interpret data and provide actionable insights - Excellent communication and collaboration skills, with a demonstrated ability to work effectively with cross-functional teams in a multi-vendor environment - Strong project and program management skills - Experience working across and presenting within a matrix environment to stakeholders at various levels within an organization Education and Experience - Bachelor's degree or equivalent practical experience in marketing, communications, business or related field required. Advanced degree a plus. - 8+ years of experience in content operations, marketing operations, digital operations, or related function - Proven experience executing content or marketing operations models at scale Pay Range: $144,000 - $216,000 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Flex Designation: Remote-Eligible Flex Eligibility Status: In this Remote-Eligible role, you can choose to be designated as: 1. Remote: work remotely five days per week and come into the office on occasion – you’re always welcome on-site; or select 2. Hybrid: work remotely up to two days per week; or select 3. On-Site: work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. #LI-Remote Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com
Job Description Certificates and Licenses: History (Grades 5-8) - If the current Teaching Certification is from another state, the hire must get reciprocity within the state on Indiana within 60 days of employment Residency Requirement: Indiana Salary Range : $46,000 - $50,000 plus the eligibility of a performance bonus. Start Date: School Year 26/27 The remote Middle School Social Studies Teacher is a highly qualified, state certified educator responsible for delivering specific course content in an online environment. Teachers provide instruction, support, and guidance, manage the learning process, and focus on students’ individual needs. Teachers monitor student progress through Stride K12’s learning management system. They actively work closely with students and parents/learning coaches to advance each student’s learning toward established goals. Teachers typically work from home but must travel occasionally throughout the year to various school functions, such as state testing or as otherwise required by the school. K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Indiana Digital Learning School (INDLS). We want you to be a part of our talented team! The mission of Indiana Digital Learning School (INDLS) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! This is a REMOTE full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. - Provides rich and engaging synchronous and asynchronous learning experiences for students - Commitment to personalizing learning for all students - Demonstrates a belief in all students’ ability to succeed and meet high expectations - Differentiates instruction based on student level of mastery - Augments course content according to prescribed policies and procedures using appropriate asynchronous and synchronous tools under guidance from principal and coach - Maintains grade book ensuring student academic integrity, makes student placement and promotion decisions, and alerts administrators to concerns about student performance and progress - Prepares students for high stakes standardized tests - Understands that a primary responsibility is to establish and maintain positive rapport with families and regularly communicates with and responds to students and learning coaches/parents in a timely manner - Supports learning coaches/parents with student curricular and instructional issues, as well as basic troubleshooting in a virtual classroom environment that is in line with academy policies and procedures - Travels as required (on average once per month and/or approximately 20% of the time) for face-to-face professional development, student testing, and as required by school REQUIRED MINIMUM QUALIFICATIONS: - Bachelor's degree AND - Active state teaching license AND - Ability to clear required background check DESIRED QUALIFICATION: - Experience working with proposed age group. - Experience supporting adults and children in the use of technology. - Experience teaching in an online (virtual) and/or in a brick-and-mortar environment. - Experience with online learning platforms. - Ability to work collaboratively with other teachers to interpret and produce numeric, tabular, and graphic representations of student data, and use it to drive instructional decisions. - Receptive to receiving coaching regularly with administrators and teacher trainers. - Ability to embrace change and adapt to ensure excellent student outcomes. - Proficient in Microsoft Excel, Outlook, Word, PowerPoint. - Ability to rapidly learn and adapt to new technologies and teaching platforms. - Ability to maintain teacher certification/professional development hours and fluency in K12 systems, programs and curriculum. Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range. - We anticipate the salary range to be $26,104.00 - $50,000.00. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - This position is virtual. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
• Serve as the on-screen personality and face of the company's video content • Deliver scripted and lightly improvised content in an articulate, energetic, and engaging manner to represent the brand professionally across digital platforms • Review scripts and prepare delivery aligned with brand messaging • Deliver scripted lines clearly and confidently • Create content focused on food and restaurant collaborations • Maintain energetic and engaging on-camera presence • Perform minimal improvisation when required • Record high-quality 4K video with professional audio • Submit content on agreed timelines • Incorporate feedback and improve delivery performance
Content Specialist – Engineering, Manufacturing, Technology
First Page SageThe #1 SEO Agency in the U.S.
• Leverage proprietary AI tools to write and edit well-researched articles • Identify keywords for web publication • Work within the project management system to meet deadlines • Collaborate with clients to understand branding preferences and campaign goals • Develop content strategies aligning with client expectations and quality standards • Research client industries to generate high-value keywords • Mentor freelance writers and review their work


