• The Customer Success Assistant will help support and guide new and existing users, so they stay forever and tell all their friends what a great impact the company made. • Providing mainly behind-the-scenes support for Customer Success Specialists, who are responsible for training new users in the software. • Provisioning new accounts for new subscribers, including setting up the correct environment, issuing passwords and providing access to the learning tools etc. • Providing a rapid response to customer support queries via Intercom help desk, by either resolving simple requests immediately investigating and solving more complex requests or logging a bug report in JIRA for the development team to address. • Updating client workflows and/or performing behind the scenes account customizations to help support users’ implementation of the app. • Conducting account “health checks” to determine who well customers are using the software, so the team can deliver targeted support and solutions. • Actioning subscription changes such as upgrades, downgrades, or cancellations. • Helping to keep the documentation updated as features change and evolve.

Role Description We are seeking a Customer Service Order Processor to support the order-to-cash process for international distributors. This role is responsible for entering and managing purchase orders, tracking order status, and ensuring accurate documentation while serving as the primary point of contact between distributors, internal sales teams, and the distribution center. The ideal candidate will have strong B2B customer service experience, high attention to detail, and experience working within ERP systems such as SAP. Key Responsibilities - Process and enter 20–40 purchase orders per day accurately into the ERP system - Manage and track orders throughout the order-to-cash process - Handle 2–5 inbound/outbound customer calls per day to resolve order issues or provide updates - Respond to customer emails and inquiries in a professional and timely manner - Review and manage import documentation and order records to ensure proper processing and revenue recognition - Serve as the primary point of contact between distributors, sales teams, and the distribution center - Provide accurate product and order information to customers - Ensure all customer interactions maintain confidentiality of sensitive information - Document customer requests, order changes, and service inquiries within internal systems - Support internal Sales and Operations teams with order tracking and issue resolution - Assess customer issues and determine the appropriate support solution (email, phone, escalation, etc.) - Maintain accurate records and ensure all data is entered correctly in internal systems Qualifications - High school diploma or equivalent - 2–10 years of experience in a B2B customer service environment - Strong experience entering and managing purchase orders - Experience working with SAP ERP or a similar ERP system - Previous experience in order processing or order management roles - Experience entering and maintaining accurate order information within an ERP system - Understanding of the order-to-cash process - Experience tracking orders and following up on order status - Excellent email communication and professional customer service skills - Strong attention to detail and accuracy with data entry - Ability to work independently in a remote environment - Must have reliable internet connection and quiet workspace for remote work - Experience supporting Sales and Operations teams - Proficient in Microsoft Office (Outlook, Excel, Word) - Ability to work EST hours - Must be able to pass a background check and drug screening Preferred Qualifications - Experience with Salesforce CRM or similar customer management tools - Experience supporting international distributors or channel partners Benefits - $25/hour (Weekly pay + medical benefits available) - 3–6 Month Contract (Strong potential for extension) - Full-time, Monday–Friday (Hours of operation: 8:00 AM – 6:00 PM EST)

Entry-Level Floor Trader Department: Trading Employment Type: Full Time Location: Chicago, IL Description The ideal candidate for the Entry-Level Floor Trader role will demonstrate aptitude and willingness to develop current skills while learning new ones. Self-motivation and willingness to always be improving is a must. We are looking for a candidate that is confident in their problem-solving and communication skills while working in a competitive and fast-paced environment. What You'll Do - Compete in a fast paced market-making environment - Contribute timely feedback and improve market strategy over time - Communicate regularly and problem solve matters as they arise - React calmly and confidently in an electronic trading and open outcry environment while under pressure - Rotate through trading desks and trading strategies rapidly absorbing new concepts, as needed - Maintain integrity at all times abiding by all policies, procedures, and compliance requirements What We're Looking For - Bachelor's degree in relevant field - Demonstrated interest in trading and financial markets - Excellent math aptitude, analytical and problem-solving skills - Desire to work in a team setting but can still think and work independently - Knowledge of SQL, or willingness to learn quickly - Self-motivated, self-starter, adaptable - Has demonstrated the ability to use good judgment - Capable of maintaining focus with a strong drive for success - Ability to work on a competitive team and adapt to changing situations with ease - No prior industry experience is required but is a plus. Why Join Us Our flat organizational structure promotes teamwork across the Firm and offers easy access to senior staff. While we work exceptionally well as a team in the office, our bonds are further strengthened through company events, activities and giving back. Volleyball, soccer, hockey, 5K runs, picnic, parties, and trivia nights provide friendly competition and build better relationships. By getting out of our usual environment and doing out-of-the-ordinary things together, we foster creativity and broaden our imaginations to accomplish new challenges. Benefits: - Highly competitive salary & bonus opportunity - Generous paid time off and flexible scheduling - 100% coverage of medical, dental, vision, life, and disability benefits for single coverage - Generous Paid Parental Leave - Retirement Plans: 401K and Roth 401K - Profit sharing plan - Long- and short-term disability Additional Perks: - Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!) - On-site gym with a subsidized membership - Frequent company outings - Opportunity to give back to organizations that help individuals in need in the Chicagoland area Professional Development: - In-house education team - classes and resources are offered for continuous learning opportunities - Mentorship Program through your first six months of employment The base compensation range for this role is approximately $50,000-$100,000 contingent on experience. Wolverine Tradings's total compensation model includes base salary and an annual discretionary bonus.

Role Description Service Advisor – work from home - Inbound Call Center - $19.00/hour - Remote positions This position provides quality customer service while effectively responding to a variety of inquiries from customers while documenting all cases according to established policies and procedures. To meet or exceed customer expectations regarding quality and service levels expectations. You can shine with us in a Customer Service Representative position by assisting callers in an engaging and professional manner. You will have a steady Monday through Friday 40 hour per week schedule (8 hours per day) based off business needs between the hours below: - 8:00 am and 8:00 pm ET - 7:00 am and 7:00 pm CT - 6:00 am and 6:00 pm MT Twice per year, employees participate in a shift bidding process and are able to select from available shifts based off performance and business needs. Earn $19.00 per hour and have the opportunity to receive additional bonuses based on performance. We provide an excellent paid classroom training program as well as continuous on the job coaching and mentoring. We also have advancement and growth opportunities available to employees. Qualifications - Minimum high school diploma or GED - Minimum 1 year customer service experience - Previous call center or telephone experience in similar environment and/or industry desired - Knowledge of proper phone etiquette - Knowledge of medical terminology desired - Communication (written, verbal, listening), organization, telephone, and data entry skills - Ability to work a flexible schedule to accommodate queues - Knowledge of medical and claim terminology is desired - Required licensures, professional certifications, and/or board certifications as applicable - Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues - Ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers - Ability to effectively handle multiple tasks, prioritize and manage time in a fast-paced environment - Ability to work independently as well as part of a team - Ability to use software, hardware and peripherals related to job responsibilities including MS Office Suites, database software, etc. - Ability to use multiple systems for claims research, contract interpretation, provider network status and verification, applications/nominations, and data integrity - Ability to work full-time (40 hr.) work week with regular and consistent attendance - Ability to work up to an 8-hour shift Monday-Friday between posted hours of operation on-site - Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone Requirements - The salary range for this position is $19/Hour. - Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. - This position is also eligible for health insurance, 401k and bonus opportunity. Benefits - Medical, dental and vision coverage with low deductible & copay - Life insurance - Short and long-term disability - Paid Parental Leave - 401(k) + match - Employee Stock Purchase Plan - Generous Paid Time Off – accrued based on years of service - 10 paid company holidays - Tuition reimbursement - Flexible Spending Account - Employee Assistance Program - Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits Company Description Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status.