Benefits: - Remote (USA) - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement - Paid time off Apex Wellness Group - is hiring a Maintenance Coordinator (Remote) to manage day-to-day facility maintenance across multiple fitness studio locations. This role is responsible for handling maintenance requests, coordinating vendors, scheduling service visits, tracking job completion, and ensuring studios remain operational and well maintained. The Maintenance Coordinator will work directly with studio teams, external service providers, and internal leadership to resolve maintenance issues quickly and efficiently. The position requires strong organization, clear communication, and the ability to manage multiple maintenance requests at the same time in a fast-paced environment. This role involves responding to urgent facility issues and coordinating service solutions across studio locations operating in different U.S. time zones. The Maintenance Coordinator must be comfortable prioritizing time-sensitive requests, adjusting schedules when needed, and ensuring maintenance matters are addressed quickly to minimize disruption to studio operations. Key Responsibilities - Respond quickly to maintenance requests from studio leadership across all studio locations - Assess issues and source qualified vendors using approved vendor lists, Thumbtack, Google, or other appropriate platforms if necessary - Communicate directly with vendors, providing clear issue descriptions, photos/videos, studio address, and access instructions - Coordinate scheduling between vendors and studio teams to ensure proper site access and support during service visits - Track job progress and approve or escalate completed work based on quality and scope - Collect and maintain documentation of completed services, including before-and-after photos or videos - Review and submit vendor invoices for accuracy and timely processing - Order replacement equipment and supplies through approved sources through most cost-effective / approved vendors Qualifications - Strong organizational and communication skills with the ability to manage multiple maintenance requests at once - Ability to prioritize urgent issues and coordinate solutions across different U.S. time zones - Experience coordinating vendors, contractors, or service providers - Basic understanding of facility maintenance, repair processes, or commercial equipment - Comfortable sourcing vendors, comparing quotes, and helping control maintenance costs - Proficiency with spreadsheets, email, and communication platforms - Detail-oriented with strong ownership and follow-through - Experience supporting multi-location operations, fitness, retail, hospitality, or property management environments preferred Success in This Role Looks Like: - Maintenance requests are acknowledged quickly and resolved with minimal disruption to studio operations - Vendors are scheduled efficiently and arrive prepared with clear instructions and access details - Jobs are completed on time, within scope, and meet Apex Wellness Group quality standards - Studio teams feel supported and informed throughout the maintenance process - Accurate documentation is collected for completed work, including before-and-after photos or videos - Vendor invoices are reviewed and submitted promptly with strong attention to cost control - Replacement equipment and supplies are sourced quickly and cost-effectively - Multiple maintenance priorities across different studio locations and U.S. time zones are managed confidently without issues falling through the cracks Benefits - Complimentary membership at Apex Wellness Group studio locations (F45 Training and FS8 Pilates) - Health insurance benefits - Remote work environment - Opportunity to work with a fast-growing multi-unit fitness and wellness company www.apexwellness.group

• All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines. • Perform sanction screening of relevant parties in documents. • Handle Commodity Trade Operations documents • Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages • Ad-hoc tasks given by the Team Head • Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues. • No revenue leakage due to miss out in charges collection • No outstanding reconciliation entries pending in Nostro or Internal accounts.

• Own the end to end vendor ecosystem across servicing and field services offerings, including sourcing, onboarding, coverage management, performance, and compliance • Build and maintain strong relationships with key vendors while holding them accountable to defined service levels and cost expectations • Design and execute vendor strategies that balance speed, quality, and margin • Own vendor-level economics, ensuring pricing, service levels, and quality expectations align with margin objectives and scalable growth. • Lead vendor performance management efforts, including issue resolution, corrective action, and continuous improvement • Partner cross functionally with operations, finance, compliance, and technology to support scalable execution • Develop and refine vendor processes, tools, and documentation to support growth and operational clarity • Identify gaps, risks, and improvement opportunities within the vendor ecosystem and take ownership of resolving them • Spend meaningful time in the field with vendors and internal teams, including property walks, ride-alongs, training, and quality reviews to ensure standards are understood, executed, and continuously improved

• Support the review and screening of incoming and outgoing payments to identify and prevent fraudulent or suspicious activity. Apply risk-based judgment and conduct due diligence on higher-risk or high-value transactions to maintain the integrity of our payment systems. • Monitor transaction activity to detect unusual patterns, behaviors, or anomalies. Review and analyze transaction and operational data to surface potential risks, trends, and opportunities for process improvement. • Investigate, document, and escalate fraudulent or suspicious activity related to card and bank payments. Partner closely with risk and compliance teams to determine appropriate actions and strengthen preventive controls. • Work directly with organizers and clients via email, phone, and video calls to resolve payment and operational issues. Balance customer advocacy with risk awareness, ensuring timely, clear, and pragmatic resolutions. • Collaborate with internal teams (e.g., Finance, Risk, Compliance, Product, Legal) and external partners to support daily operations, address complex cases, and continuously improve workflows and tools. • Take ownership of a wide range of ad-hoc operational projects as business needs evolve. Adapt quickly to shifting priorities, support cross-functional initiatives, and contribute wherever operational support is needed.