Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? - At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission. - Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. - At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. - Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. Please note these positions are located in Spokane, WA and remote work status is available after in-person training and core competencies have been evaluated and demonstrated as determined by FBH. SHIFT(S) AVAILABLE - These shifts are eligible for added shift differential added to the base pay: - Wednesday-Saturday - 1AM-11:30AM ​Telephone crisis intervention services is a 24/7/365 behavioral health crisis hotline for a six-county region. The crisis hotline is staffed by skilled professionals that triage and assess crisis by phone and make appropriate referrals to resources, mobile crisis staff or Designated Crisis Responders. The regional crisis line is accredited by the American Association of Suicidology and is a provider for the National Suicide Prevention Lifeline network and is part of the 988 National Suicide Prevention Line to ensure everyone experiencing a behavioral health crisis in the Spokane Regional Service Area have immediate access to suicide prevention and crisis services through a three-digit phone number. When you become a skilled professional in telephone crisis intervention, you are contributing to the solution for people and professionals in the community. The experience and skills gained as a telephone crisis interventionist, will be useful to you and your community for the rest of your life, not just the rest of your career. The Crisis Triage Specialist provides telephone crisis intervention and evaluation services for youth, adults and families in a behavioral health crisis. The Crisis Triage Specialist conducts telephone assessments with or on behalf of individuals whose health or safety is in danger because of a mental health or substance use condition, collaborates with individuals, family, and community partners to develop and implements "viable less restrictive alternatives to hospitalization" in situations where appropriate or assist with facilitation of inpatient treatment. ESSENTIAL DUTIES AND RESPONSIBILITIES includes but are not limited to the following: - Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide community stabilization services to the identified individual in crisis. - Complete risk assessments to determine if caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, DCR, and/or Active Rescue to maintain his/her safety or the safety of others. - Must be able to manage multiple calls in a professional and engaging manner. - Assist clinical staff with follow up phone calls as requested and appropriate. - In collaboration with clients and their support system, develop stabilization and safety plans. - Complete comprehensive documentation which supports the safety plan as indicated. - Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs. - Accept delegation and follow through with specific expanded assignments and responsibilities within FBH system such as quality improvements teams, task groups, committees, consultations, mentoring or training responsibilities. - Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. - Regional Crisis Line Specialists must adhere to NCQA standards - Other duties as assigned by agency or supervisor. QUALIFIED CANDIDATES WILL HAVE: REQUIRED: - Bachelor’s degree in Behavioral Health related field - Must submit for Agency Affiliation within 30 days of hire PREFERRED: - Two years of experience serving individuals with behavioral health needs - Experience with crisis intervention, including risk assessments KNOWLEDGE, SKILLS & ABILITIES: - Strong engagement and customer service skills, empathy, ability to remain calm, professional, and clear headed during escalated situations. - Knowledge and skills in working with individuals with mental health and/or substance use disorders - Knowledge of all WAC and RCW requirements for Crisis - Ability to communicate and engage effectively with individuals of varied, backgrounds, trauma experiences, cultures, education level and socio-economic status. - Demonstrate evidence of critical thinking, decision-making ability and problem-solving skills. - Knowledge of community resources is necessary to assist callers with viable resources. - Ability to work autonomously PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Work is generally performed in an office setting which may involve sitting and use of computers for four to eight hours per day. - May be required to lift 10 - 20 pounds. - Work may be performed out of office and travel may be needed to outside areas. - Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens. PAY RANGE (Hourly/ Non-Exempt): $25.89-$31.53 All pay is based on longevity at Frontier Behavioral Health; thus, the starting base pay for this position is $25.89 per hour. These shifts are eligible for added shift differential added to the base pay of 8.07%. Our Benefits and Perks are Amazing! ​WE BELIEVE IN WORK LIFE BALANCE: - Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment! - Plus 9 Paid Federal Holidays! - Sick Leave – Extended Sick Leave and Paid Sick and Safe Time. - Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: www.fbhwa.org/careers/benefits - Medical, Dental and Vision - Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. - Flexible Spending Accounts - Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: www.fbhwa.org/careers/perks - Signing Bonus! - No-cost licensure supervision for those pursuing clinical licensure. - Federal and State Loan Forgiveness Program for qualifying Programs. - Reimbursement of License/Certification application fee that is required for the position. - Free Employee Assistance Program - Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.

Anticipated End Date: 2026-04-18 Position Title: Behavioral Health Case Manager I Job Description: Behavioral Health Case Manager I- Licensed/Certified Behavioral Health role Locations: Louisville, KY; Indianapolis, IN; Cincinnati, OH Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Schedule: The work schedule for this position is Monday through Friday from 9:30 am to 6:00 pm EST. The Behavioral Health Case Manager I is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. How you will make an impact: - Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. - Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment. - Monitors and evaluates effectiveness of care plan and modifies plan as needed. - Supports member access to appropriate quality and cost-effective care. - Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. Minimum Qualifications: - Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. Preferred Skills, Capabilities and Experiences: - Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Anticipated End Date: 2026-04-18 Position Title: Behavioral Health Case Manager II Job Description: Behavioral Health Case Manager II- Licensed/Certified Behavioral Health role Locations: Louisville, KY; Indianapolis, IN & Cincinnati, OH Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Schedule: The work schedule for this position is Monday through Friday from 9:30 am to 6:00 pm EST. The Behavioral Health Case Manager II is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise such as Eating Disorders (ED) Maternity Alcohol / Drug Autism Spectrum Disorders (ASD) etc. How you will make an impact: - Responds to more complex cases and account specific requests. - Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. - Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment. - Monitors and evaluates effectiveness of care plan and modifies plan as needed. - Supports member access to appropriate quality and cost-effective care. - Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. - Serves as a resource to other BH Case Mgrs. - Participates in cross-functional teams projects and initiatives. Minimum requirements: - Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. Preferred Skills, Capabilities and Experiences: - Experience in health coaching and motivational interviewing techniques preferred. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

• Represent the university, based out of a home office in the Los Angeles/Santa Clara, California area • Assist in developing and expanding recruitment initiatives to increase enrollment from identified territories • Work with internal and external university partner offices to assist in student recruitment and yield activities • Travel and represent the University at college fairs, high school visits, community college visits, and other outreach programs • Build territory outreach plans based on office and university goals • Engage with students, families, school counselors, IECs, and university partner offices to provide information on admissions and enrollment processes • Conduct follow up to increase application completion and yield rates • Support targeted recruitment program or efforts which may include alumni engagement, student development and volunteer program, electronic communications, recruitment technologies • Complete special assignments or duties or projects as assigned