This is a Part Time - REMOTE Position Position Classification: Non-exempt Compensation Range: $24.07 to $ 36.11 Benefits: Medical, Dental, Life, Retirement, Paid Time Off ESSENTIAL FUNCTIONS AND BASIC DUTIES: Supervisory-Specific Performance Expectations, Duties, and Responsibilities: - N/A Position-Specific Performance Expectations, Duties, and Responsibilities: - Is up to date in month to month billing. - Timely maintenance and oversight of fax log. - Begins referral process at first notice of any new orders and has a good understanding of referral process. - Is logged into phones and makes sure patients are scheduled accurately and efficiently. - Greets patients on the phone and in person in a friendly and courteous manner - Communicates effectively with Patient Registration Manager, Dermatology Front Desk, Dermatology Providers, and Dermatology Clinic Manager. - Maintains the billing process up to date and ensures it is done correctly and effectively. - Reviews and corrects provider schedules on a daily basis to ensure maximum productivity and minimize overlap and patient/provider dissatisfaction. - Review and process patient information is correct and up to date in all applicable EMRs. Assists patient access manager in all needed aspects of patient access. - Identifies issues that require additional investigation and evaluation, validates discrepancies and ensures appropriate follow up. - Assist in organizing and maintaining dermatology schedule. Resolves problems were appropriate and escalating where necessary. - Assists manager to ensure all patient access workflows, policies and procedures are being followed. Act as a liaison between patient, families, physicians and care team. Participates in interdepartmental process improvements and process evaluation efforts. - Establishes and maintains a professional relationship with all staff in order to resolve problems, working as a team. - Functions in a high volume, multiple-task environment while producing quality work. Prioritizes workload and completes assignments within allotted time. - Able to work independently and problem solve. - Must meet established productivity and quality guidelines. - Attends all applicable workshops. Responsible to monitor directed indicators. - Educate patients for financial assistance and collect copays as needed - Meets with patient access manager as needed - Will maintain professionalism, communication, customer service and leadership - Ensure that patient information is accurate and up to date in all applicable EMRs. - Identifies issues that require additional investigation and evaluation, validates discrepancies and ensures appropriate follow up. - Resolves issues independently, and when appropriate escalates to supervisor - Acts as a liaison between patient, families, physicians and care team. - Is able to educate patients on financial assistance options and collect copays as needed - Helps back up Dermatology Registration Coordinator. - Ensures patients are checked in accurately and in a timely fashion. - Performs other duties as assigned. Organization-Specific Performance Expectations, Duties, and Responsibilities: - Demonstrates 100% commitment to performance in accordance with the CHOICE values of MRH and representing the organization in a positive and professional manner. - Establishes and maintains effective verbal and written communication and good working relationships with all patients, staff, and vendors. - Adheres to MRH attire/dress code per policies and procedures. - Utilizes initiative; strives to maintain a steady level of productivity; self-motivated; and manages activity and time. - Completes annual education, training, in-service, and licensure/certification requirements; and attends departmental and organizational staff meetings or reads meeting minutes. - Maintains patient confidentiality at all times. - Reports to work on time as scheduled; completes work within designated timeframes. - Actively participates in departmental and organizational performance improvement and continuous quality improvement activities. - Strives to uphold regulatory requirements to ensure continual compliance with departmental, hospital, state, and federal regulations and policies. - Follows policies and procedures for infection control, safety, and risk management to ensure a safe environment for patients, the public, and staff. QUALIFICATIONS: Minimum Requirements: - Must be at least 18 years of age (21 for driving positions). - Must be able to legally work in the United States. - Must be able to pass a background check. - Must be able to pass a drug screen and breath alcohol test (if applicable). - Must complete employee health meeting. Required Education/Licensure/Certification: - Associate’s degree or other related discipline is preferred. Experience: - One (1) year experience directly related to hospital medical staff or managed care credentialing is preferred.

• Ensure smooth and efficient operations of all mobile therapy policies and procedures. • Provide excellent customer service to all people interacting with Mobile Therapy. • Verify patient insurance eligibility and benefits, obtain pre-authorization as required. • Assign new patients to appropriate therapist contractor and confirm acceptance or denial of patient. • Maintain accurate schedules for all mobile therapist contractors. • Collect copayment, co-insurance, deductible, self-pay rate prior to patient visit. • Communicate with Mobile Therapy Director regarding any developments, problems, or concerns. • Track visit limits, authorizations and prescription expiration dates for all patients.

Role Description The Engineering Office Administrator serves as the central hub for our engineering campus. This role is responsible for ensuring project deliverables stay on track, managing the logistical complexities of a traveling workforce, and maintaining a high-functioning facility. You will be the primary bridge between Engineering, Finance, HR, and Facilities to ensure our technical teams can focus on innovation without administrative friction. Key Responsibilities - Project & Performance Tracking - Prolink Deliverable Management: Actively monitor Prolink Engineering requirements; follow up with stakeholders to drive tasks to closure and ensure no deadlines are missed. - Support Hour Oversight: Manage weekly and monthly hour submissions for the reporting team. Ensure all entries are timely and accurate to maintain data integrity for project billing and planning. - Financial Liaison: Partner with the Finance team to consolidate monthly reporting and provide administrative support for departmental financial audits. - Travel & Logistics Coordination - Campus Travel Command: Act as the single point of contact for all campus travel. Maintain a real-time tracking log to support the team during emergency situations or last-minute changes. - Travel Concierge: Manage priority changes, including extensions and redirections. Handle direct communications with travel agencies (e.g., American Express) to save engineers' time and minimize project delays. - Facilities & Workplace Operations - Facility Requests: Author and manage BREQs (Business Requests) for facility maintenance and upgrades. - Contractor Coordination: Serve as the primary on-site contact for facility contractors when the Facilities Lead is traveling or off-site. - Space Planning: Lead "people movement" initiatives, including the build-out of new areas, cubicle reconfigurations, and future multi-building expansion projects. - Personnel & Training Support - Seamless Onboarding: Coordinate with IT, HR, and Facilities to ensure all new hires have the equipment, access, and workspace ready for Day 1. - Training Management: Work with technical leads to maintain, update, and schedule training classes to ensure the team's skills remain current. - Culture & Engagement - Event Leadership: Lead the planning and execution of team-building activities and campus traditions (e.g., Summer BBQs, March Madness, Potlucks, and Take Your Kid to Work Day). - Customer Hospitality: Maintain the customer visit calendar. Ensure the campus is "tour-ready" and that all support staff are prepared for high-profile visits. Qualifications - Experience: 5+ years in office management, project coordination, or operations, preferably within an engineering or technical environment. - Communication: Strong "chasing" skills—the ability to firmly but professionally drive people toward deadlines. - Problem Solving: A calm-under-pressure mindset for handling travel emergencies and facility issues. - Tools: Proficiency in Prolink (or similar PLM tools), advanced Excel for hour tracking, and project management software.

Role Description The Field Exam Coordinator provides comprehensive administrative, logistical, and operational support to the Field Examination team while overseeing day-to-day office coordination responsibilities. This role ensures seamless planning and execution of field exams, maintains accurate documentation and reporting processes, and serves as a central point of coordination between examiners, internal partners, clients, and office operations. In addition to field exam responsibilities, this role supports daily office operations to ensure a professional and efficient working environment. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a deadline-driven financial services environment. What You Will Do - Field Exam Coordination & Scheduling - Coordinate and schedule field examinations, including examiner assignments, travel logistics, and client communications. - Maintain and manage the field exam calendar, tracking deadlines, reschedules, follow-up items, and examiner availability. - Distribute and track pre-exam data requests and required documentation to ensure readiness. - Monitor exam status and proactively identify scheduling conflicts or capacity concerns. - Documentation & Compliance Support - Prepare, organize, and maintain field exam files, reports, and supporting documentation in accordance with company policy. - Compile financial statements, prior exam reports, and background materials for examiner review. - Review submitted documentation for completeness and accuracy; escalate missing or delayed information as needed. - Upload, categorize, and maintain records within shared systems and document management platforms. - Support reporting needs by generating status updates, exam tracking summaries, and performance metrics. - Client & Cross-Functional Communication - Serve as the primary administrative point of contact for clients regarding exam scheduling, logistics, and documentation requirements. - Communicate professionally with Relationship Managers, Credit, Operations, and other internal stakeholders. - Provide timely updates, reminders, and follow-ups to ensure smooth coordination across all parties. - Support leadership with meeting preparation, reporting materials, and exam-related communications. - Operational & Process Support - Track examiner workload and capacity to support balanced assignments and resource planning. - Maintain process documentation, templates, and standard operating procedures. - Assist with onboarding new examiners by coordinating access, training materials, and scheduling. - Identify opportunities to improve workflow efficiency and enhance exam coordination processes. - Office Coordination & Administrative Operations - Oversee daily office coordination, including workspace readiness and facility needs. - Manage front desk coverage, visitor check-in processes, and vendor interactions. - Coordinate onboarding and offboarding logistics, including workspace setup, equipment coordination, and badge access. - Support meeting logistics, conference room scheduling, catering coordination, and internal events. - Track office supply inventory, vendor invoices, and budget-related documentation, including invoice processing. - Maintain shared calendars, emergency procedures, and general office communications. - Partner with IT and Facilities to manage equipment lifecycle, service requests, and operational needs. - Support employee engagement initiatives and team events as appropriate. - Office Operations (Franklin on-site coverage) - Daily office coordination & readiness: conference room setup/turn, visitor reception, mail/shipping, supply management, light facilities tickets, and vendor touchpoints. - Executive day-of support: onsite logistics on days leadership is in Franklin (e.g., meeting flow, materials, quick turn requests), ensuring the space remains organized and fully functional without pulling SVP admins off strategic work. - Continuity guardrails: centralized intake and routing of in-office asks so the SVP admin team stays focused on senior-level work while routine, time-sensitive tasks are handled reliably on site. - Field-Exam Coordination (lending/audit support) - Scheduling & logistics: examiner assignments, borrower availability, travel/room coordination, and timelines. - Document control & readiness: pre-exam packets, requested docs tracking, secure intake, and audit trail maintenance. - Workflow tracking & reporting: status/exception logs, deliverable deadlines, and distribution of completed reports to stakeholders. - Risk & efficiency: keeping examiners/underwriters focused on analysis by absorbing the administrative load that, if dispersed, slows turn-times and increases error risk. Qualifications - 2+ years of administrative, coordination, or operations experience (financial services environment preferred). - Strong organizational and time management skills with the ability to manage multiple concurrent priorities. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams). - High attention to detail and commitment to accuracy. - Experience supporting cross-functional teams in a deadline-driven environment. - Ability to manage confidentiality and handle sensitive borrower information. Requirements - Experience in banking, lending, audit, compliance, or field examination settings. - Familiarity with financial statements, borrowing base reports, or loan documentation. - Experience managing shared calendars, scheduling across multiple stakeholders, or coordinating travel logistics. Benefits - Salary range: $17.25 hourly – $28 hourly. - This role is also eligible for an annual performance-based incentive opportunity. - Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.