The Centers for Advanced Orthopaedics

• Ensure smooth and efficient operations of all mobile therapy policies and procedures. • Provide excellent customer service to all people interacting with Mobile Therapy. • Verify patient insurance eligibility and benefits, obtain pre-authorization as required. • Assign new patients to appropriate therapist contractor and confirm acceptance or denial of patient. • Maintain accurate schedules for all mobile therapist contractors. • Collect copayment, co-insurance, deductible, self-pay rate prior to patient visit. • Communicate with Mobile Therapy Director regarding any developments, problems, or concerns. • Track visit limits, authorizations and prescription expiration dates for all patients.