• Support oversight of day-to-day contract operations • Assist in managing multidisciplinary teams • Help ensure high-quality execution of all task order requirements • Support project planning, staffing oversight, financial tracking, quality assurance, and client relationship management within a federal contracting environment

• Serve as the main point of contact between the Contractor and Government Task Leader, program stakeholders, and SMEs. • Lead day-to-day project operations, establishing timelines, delivery schedules, and quality checkpoints. • Facilitate meetings, progress updates, alignment discussions, and approval workflows. • Manage contract requirements, reporting, documentation, and BPA program management duties. • Oversee development, editing, and organization of content for the National Small Business Resource Guide. • Coordinate closely with writers/editors and designers to ensure accuracy and readability. • Review and finalize success stories collected nationally, ensuring brand alignment. • Ensure content is concise, engaging, and visually supported by infographics, charts, and photos. • Guide layout development to ensure intuitive navigation and visual appeal. • Oversee creation of original graphics, visuals, tables, GIFs, and digital elements. • Ensure publication meets Section 508 Requirements and is delivered as a compliant PDF. • Maintain adherence to nondiscrimination standards and required disclaimers. • Implement rigorous quality control across drafts and final deliverables. • Validate accuracy of digital assets, links, charts, and accessibility components. • Lead final approval, production, and submission of the annual spring publication. • Supervise the project team and additional support staff. • Assign tasks, track progress, and ensure high performance across all roles.

• Coordinate project timelines, deliverables, and milestones across departments • Track progress and maintain project documentation • Schedule and facilitate project meetings, including agendas and follow-ups • Maintain project dashboards and reporting for leadership • Assist with process documentation and workflow improvements • Communicate updates to internal stakeholders and leadership teams • Support operational initiatives and special projects as needed

• The Project Coordinator is responsible for all projects and conversions. • Provide support for internal and external customers • Perform activities in compliance with company policies and procedures • Provide backup support to others within department • Liaison between customer/vendor and other PAI departments • Build and manage relationships with service providers and vendors • Work with field service employees and 3rd party providers to ensure quality service • Ensure all spreadsheets, call tickets and workflows in PAI Reports are updated with accurate information • Manage vendors while working with customers to address their needs and facilitate customer support issues