• Supportare i Sales Executives nelle loro attività quotidiane. • Raccogliere, rivedere e assemblare documenti di proposta. • Gestire i rinnovi delle iscrizioni, assicurando che i clienti si sentano guidati e supportati. • Mantenere il CRM in perfetto stato: aggiornato, accurato, pulito. • Assistere con la coordinazione amministrativa per offerte, contratti, approvvigionamento e fatturazione. • Dare una mano al Marketing per campagne, eventi, mailing e follow-up operativo.

About BayWa r.e. BayWa r.e. Solar Systems LLC (BayWa r.e.) is a solar supply partner providing panels, racking, inverters, energy storage, and eBOS components to local, independent solar installers. We deliver a differentiated experience for customers and vendor partners through expert logistics and innovative solutions. Our mission is to be the preferred solar and energy storage partner, and our vision is to drive stable, long-term adoption of renewable energy. We offer best-in-class products, dedicated support, and services that help installation companies work smarter and grow faster. Here, people come first — their ideas, collaboration, and commitment power our mission. Want to get to know us better? Check out our e-magazine, Solar Review. COMPENSATION AND BENEFITS: We strive to offer progressive benefits to our employees. We believe that our employees and our culture are the foundation of the work that we do. - The salary range for this position is $65k-70k OTE. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. - 401k with up to 5% Employer match - Health Premium covered at 100% for individuals (for select plans) - Dental, Vision, Accident, Critical Illness, Group & Voluntary Life Insurance and AD&D - Unlimited PTO - 100% Paid family leave up to 12 weeks JOB PURPOSE: The Inside Sales Representative (ISR) provides ongoing support to customers throughout the sales process and beyond by ensuring the efficient management of customer orders from generation to logistics. The ISR works closely with a team of Outside Sales Representatives (OSR) to process orders, address inquiries, and resolve issues to provide superior customer experience. They also source new sales opportunities by developing relationships with vendors, following up with leads, and qualifying prospects through research and initial conversations. This role collaborates with OSRs and other internal teams to provide customer-centric solutions and processes. The ISR reports to the Director of Inside Sales. KEY ACCOUNTABILITIES - Account Management (40%) - OSR Team Support (40%) - Prospect Development (20%) PRIMARY DUTIES AND RESPONSIBILITIES: Account Management (40%) - Build relationships with customers and monitor communications via phone and email to ensure an excellent customer experience. - Maintain an understanding of USSY product lines, and the benefits and technical specifications of product features. - Enter customer orders and provide accurate and reliable information about solar products, pricing, and availability. - Coordinate with Order Management Specialist (OMS) regarding customer-requested changes to orders, shipping, and allocation. - Set-up and monitor automated NetSuite reports for customer use, including but not limited to, inventory availability reports and tracking reports. - Answer company phone professionally and make sure all questions are directed to the appropriate party. OSR Team Support (40%) - Adhere to and evangelize company policies and procedures regarding order management, allocation practices and payment requirements. - Understand OSR’s customers and book of business by conducting regular Order Management Reviews which help increase understanding of USSY’s customer’s needs by monitoring current and on-hold orders. - Understand USSY’s customer forecasts and communicate with the Sales and Operations Planning team to ensure sufficient supply of key product lines in local warehouses. - Provide light coverage of email inbox and phone calls while OSRs are visiting customers in the field. Prospect Development (20%) - Source new sales opportunities by developing relationships with vendors, following up with leads, and qualifying prospects through research and initial conversations. - Support prospective USSY customers through the onboarding process by facilitating their signatures of the Partnership Application and Terms & Conditions, providing initial pricing, and coordinating with the E-commerce Manager to get them set up to purchase via the webstore. - Understand when a customer needs additional support and facilitate a smooth hand-off to the appropriate OSR. - Maintain customer data integrity within NetSuite by regularly refreshing AMPs, updating customer contact cards, and logging phone calls. All Other Duties as Assigned REQUIRED SKILLS/ABILIITES: - Inside sales, lead generation and account management skills. - Strong communication skills, both verbal and written. - Excellent interpersonal skills, with a customer-focused and engaging approach with the ability to build rapport quickly. - High level of energy and commitment to achieving KPIs. - Ability to build and maintain positive relationships with customers. - Technical aptitude and willingness to learn about solar products and systems. - Exceptional attention to detail and problem-solving skills. - Display enthusiasm and treat all prospects and customers with respect. - Entrepreneurial mindset, proactive, and collaborative. - Proficient in NetSuite and Microsoft Office Suite. EDUCATION and EXPERIENCE - Bachelor’s degree in business administration or related field, but not a requirement with industry experience. - A minimum of 3 years' experience in inside sales or customer service, preferably in the solar or renewable energy industry. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is: - Regularly required to sit, talk, use repetitive motion, type, and hear. - Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms. - Prolonged periods of sitting at a desk and working on a computer. - Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead.  SUPERVISORY REQUIREMENTS: - None TRAVEL REQUIREMENTS: - Willing to travel between 5% to 10% of the time. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Location United States (Remote) Department Inside Sales Employment Type Full Time Employee Minimum Experience Experienced Compensation $65k-$70k OTE

About BayWa r.e. BayWa r.e. Solar Systems LLC (BayWa r.e.) is a solar supply partner providing panels, racking, inverters, energy storage, and eBOS components to local, independent solar installers. We deliver a differentiated experience for customers and vendor partners through expert logistics and innovative solutions. Our mission is to be the preferred solar and energy storage partner, and our vision is to drive stable, long-term adoption of renewable energy. We offer best-in-class products, dedicated support, and services that help installation companies work smarter and grow faster. Here, people come first — their ideas, collaboration, and commitment power our mission. Want to get to know us better? Check out our e-magazine, Solar Review. COMPENSATION AND BENEFITS: We strive to offer progressive benefits to our employees. We believe that our employees and our culture are the foundation of the work that we do. - The salary range for this position is $80-$85k OTE. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. - 401k with up to 5% Employer match - Health Premium covered at 100% for individuals (for select plans) - Dental, Vision, Accident, Critical Illness, Group & Voluntary Life Insurance and AD&D - Unlimited PTO - 100% Paid family leave up to 12 weeks JOB PURPOSE: The Senior Inside Sales Representative (Sr. ISR) provides ongoing support to customers throughout the sales process and beyond by ensuring the efficient management of customer orders from generation to logistics. The ISR works closely with one or two Outside Sales Representatives (OSR) to process orders, address inquiries, and resolve issues to provide superior customer experience. This role collaborates with OSRs and other internal teams to provide customer-centric solutions and processes. The Sr. ISR reports into the Director of Inside Sales. KEY ACCOUNTABILITIES - OSR Support (50%) - Account Management (30%) - Prospect Development (10%) - Continuous Improvement (10%) PRIMARY DUTIES AND RESPONSIBILITIES: OSR Support (50%) - Adhere to and evangelize company policies and procedures regarding order management, allocation practices and payment requirements. - Understand OSR’s customers and book of business by conducting regular Order Management Reviews which help increase understanding of USSY’s customer’s needs by monitoring current and on-hold orders. - Understand USSY’s customer forecasts and communicate with the Sales and Operations Planning team to ensure sufficient supply of key product lines in local warehouses. - Provide full coverage of OSR’s book of business and maintain seamless support of USSY’s customers while OSR(s) is visiting customers in the field and on PTO. Account Management (30%) - Build relationships with customers and monitor communications via phone and email to ensure an excellent customer experience. - Maintain an understanding of USSY product lines, and the benefits and technical specifications of product features. - Enter customer orders and provide accurate and reliable information about solar products, pricing, and availability. - Coordinate with Order Management Specialist (OMS) regarding customer-requested changes to orders, shipping, and allocation. - Set-up and monitor automated NetSuite reports for customer use, including but not limited to, inventory availability reports and tracking reports. Prospect Development (10%) - Source new sales opportunities by developing relationships with vendors, following up with leads, and qualifying prospects through research and initial conversations. - Support prospective USSY customers through the onboarding process by facilitating their signatures of the Partnership Application and Terms & Conditions, providing initial pricing, and coordinating with the eCommerce Manager to get them set up to purchase via the webstore. - Understand when a customer needs additional support and facilitate a smooth hand-off to the appropriate OSR. - Maintain customer data integrity within NetSuite by regularly refreshing AMPs, updating customer contact cards, and logging phone calls. Continuous Improvement (10%) - Report systemic and ongoing issues to internal teams as appropriate to support in continuous improvement. - Assist in long term continuous improvement projects taken on by the Inside Sales Team. - Complete tasks on time and in full to collaborate with the larger project. All Other Duties as Assigned REQUIRED SKILLS/ABILITIES: - Inside sales, lead generation and account management skills. - Exceptional communication skills, both verbal and written, with the ability to articulate complex concepts clearly and persuasively. - Excellent interpersonal skills, with a customer-focused approach and the ability to build rapport quickly. - High level of energy and commitment to achieving KPIs. - Ability to build and maintain positive relationships with customers. - Technical aptitude and willingness to learn about solar products and systems. - Exceptional attention to detail and problem-solving skills. - Display enthusiasm and treat all prospects and customers with respect. - Entrepreneurial mindset, proactive, and collaborative. - Proficient in NetSuite and Microsoft Office Suite. - Embrace mindset for continuous improvement. - Self-motivated and results-driven, with a passion for renewable energy and sustainability. - Able to build relationships at all levels, both internally and externally. - Understand the organization’s priorities and proactively develop solutions geared toward exceptional customer experience. EDUCATION and/or EXPERIENCE: - A minimum of 5 years' experience in inside sales or customer service. - A minimum of 2 years' experience in the solar B2B environment or renewable energy industry. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is:  - Regularly required to sit, talk, use repetitive motion, type, and hear.   - Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.   - Prolonged periods of sitting at a desk and working on a computer. - Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead.   SUPERVISORY REQUIREMENTS: - None TRAVEL REQUIREMENTS: - Willing to travel between 5% to 10% of the time. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Location United States (Remote) Department Inside Sales Employment Type Full Time Employee Minimum Experience Experienced Compensation $80k-$85k OTE

EM-Inside Sales Representative Buckman – Remote Location: Remote Language: English Travel: up to 75% Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Position Summary The EM Inside Sales Representative role is responsible for driving top and bottom-line growth by blending account management with new business development in a fast-paced, digitally driven environment. This role involves managing a specific amount of small to medium sized accounts, generating correspondence and engagement with dormant accounts and coordinating all first-line prospection across the various industries that Buckman impacts. The role involves leveraging Buckman's capabilities, as well as utilizing voice of customer and market trends in developing and executing go-to-market strategies and target campaigns to meet sales and profitability targets. The Inside Sales Representative actively participates in the S&OP processes and collaborates effectively with business development, research & development, marketing and technology, and smart digital in accelerating customer acquisition and providing unmatched Customer Experience. This role is responsible for championing a high safety culture, setting the strategy to win, and delivering results. Key Outcomes/Responsibilities Outcome: Deliver Revenue, GP, and Share of Wallet Growth Actions: EM Inside Sales Representative Responsibilities: •Account Management: Oversee a portfolio of small to medium-sized accounts, ensuring consistent engagement and growth. •Lead Generation & Prospecting: Re-engage dormant accounts and lead first-line prospecting efforts across Buckman’s diverse industry sectors. •Achieve or exceed sales targets and performance metrics to drive revenue growth. •Build sustainable Sales Pipeline Growth/Health and forecast revenue to ensure achievement of targets. •Drive Inside Sales process from Demand/Lead generation, qualification, Customer engagement, and conversion. •Proactively reach out to potential customers via phone, email, and other communication channels. •Identify and qualify sales opportunities by understanding customer needs and requirements. •Present and demonstrate the value of our products and services to potential customers. Outcome: Create Superior and Differential Customer Experience Actions: •Enhance Customer Satisfaction by providing timely and effective solutions to customer inquiries and issues. •Respond to all inbound inquiries’ same day by phone, to engage prospects and swiftly convert them into sales opportunities. •Improve Customer Retention rates through proactive follow-ups, personalized communication, and building strong relationships with clients. •Reduce Response Time: Decrease average response time to customer inquiries to within 1 business day, ensuring prompt and efficient service. •Increase Upsell and Cross-sell Opportunities: Identify and capitalize on upsell and cross-sell opportunities to increase revenue per customer. •Enhance Customer Onboarding Experience: Streamline the onboarding process to ensure new customers are fully integrated and satisfied. •Gather and Utilize Customer Feedback to drive continuous improvement in products and services. •Achieve High First Contact Resolution to resolve customer issues at the first interaction whenever possible. •Maintain High-Quality Communication: Ensure all customer interactions are professional, clear, and tailored to the customer’s needs, maintaining a high standard of communication and situational adaptability. •Continuously evaluate and adjust the sales approach based on customer feedback, market dynamics, and emerging industry trends. •Foster a culture of high performance, continuous improvement, and customer-centricity within the team. Outcome: Inside Sales Productivity, Efficiency, and Performance Actions: •Develop annual sales plans to achieve sales and customer acquisition targets •Interact with a minimum of 8 customers per day between generated leads and outbound sales efforts. •Increase Customer Touchpoints: Ensure regular follow-ups with existing customers to maintain relationships and identify upsell opportunities. •Optimize Sales Calls made/connected, email outreach, qualified leads generated, conversion rates, sales cycle length, and pipeline health to maximize customer outreach and engagement. •Increase Conversion Rates: Aim to improve lead-to-customer conversion rates by 20% through effective sales techniques and follow-ups. •Enhance CRM Utilization: Maintain accurate and up-to-date records in the CRM system, ensuring all customer interactions and sales activities are logged. Capture customer information, application details, and key learnings in the customer's end markets. •Reduce Sales Cycle Time: Shorten the average sales cycle by 15% through efficient prospecting, qualification, and closing processes. •Improve Lead Response Time: Provide a personalized response to new leads within 24 hours to increase the likelihood of conversion and differentiate the Buckman customer experience from the very first interaction in the buying journey. •Maximize Time Management: Implement effective time management strategies to prioritize high-value tasks and minimize time spent on non-productive activities. •Enhance Product Knowledge: Continuously update and expand product knowledge to provide accurate information and address customer inquiries confidently. •Monitor activity-based metrics of Sales Calls made/connected, email outreach, qualified leads generated, conversion rates, sales cycle length, and pipeline health. •Implement Digital sales tools and technologies to improve efficiency and productivity. Outcome: Safety Leader with 100% required safety training and BBS completed Actions: • Maintain a Safe Work Environment: Follow all workplace safety protocols, including ergonomic practices, to prevent injuries and promote a healthy work environment. • Foster a Culture of Safety: Encourage a culture of safety within the team by promoting open communication about security concerns and best practices. •Safe behavior is a condition of employment. • Safety will take precedence over expediency or short cuts. • Safety education is vital to working safely. Everyone must be trained again and again. •Promote Cybersecurity Awareness: Participate in regular cybersecurity training sessions to stay updated on the latest threats and best practices for protecting sensitive information. •Protect Customer Privacy: Handle customer data with the utmost confidentiality and ensure that all interactions comply with privacy laws and company policies. •Ensure Data Security Compliance: Adhere to all data protection regulations and company policies to safeguard customer information and prevent data breaches. •Implement Secure Communication Practices: Use secure communication channels for sharing sensitive information with customers and colleagues to prevent unauthorized access. Basic Qualifications •2 years + experience in Inside Sales or Business Development with proven record of high performance, consistently meeting or exceeding Sales Targets and KPIs •Excellent verbal and written communication skills •Strong customer-centric approach with the ability to cultivate and maintain lasting relationships •Proficiency in sales techniques, including prospecting, qualifying, and closing deals •Skilled in progressing customers through the sales cycle starting from research and discovery to opportunity development and closing •Strong organizational and time management skills •Ability to identify customer needs and provide effective solutions •Flexibility to adapt to changing market conditions, customer needs, and situations •Proficiency in CRM and sales automation tools, with a keen enthusiasm for exploring new technologies that foster continuous improvement •Self-motivated with a strong drive to achieve and exceed goals •Team Player: Ability to work collaboratively within a team environment •Resilience: Ability to handle rejection and maintain a positive attitude Preferred: •2 years + of Chemical Industry Experience •Mastery of Insight Selling •Strong understanding of smart digital solutions, emerging technologies and potential impact on both strategy and customer opportunities •Experience with remote or hybrid work environments •Understanding of business/finance and terminology Competencies •Exceptional organizational skills and attention to detail, and the ability to adapt quickly to evolving business needs and priorities •Strong verbal and written communication skills, with the ability to adjust communication style as needed to influence stakeholders and drive results •Proven hunting skills within the sales process •Ability to cooperate effectively within a multi-functional, global organizational structure, demonstrating robust interpersonal skills •Self-motivated and capable of thriving in a fast-paced environment •Strong critical thinking skills and analytical abilities, enabling effective assessments of situations and opportunities •Curious and teachable, with a passion for continuous improvement •Proficient in SAP, CRM, and Microsoft office applications such as Excel, Word, Power Point, Outlook, etc. •Embodies the core values of Buckman We appreciate the interest of recruitment partners, but we are not engaging external agencies for this role. #LI-TF1 #LI-Remote