• Set appointments with and present commercial electronic security products and services to national and large regional accounts • Help expand business within Electronic Security group • Emphasis on lead generation and relationship building • Work from home office

• A critical part of the customer facing team responsible for promoting the product to key accounts • Identify and create action plans for national oncology organizations to ensure barriers are removed to achieve rapid uptake of the product • Manages a list of key oncology targeted accounts to provide strategic direction/alignment, customer insights, contract management/pull through and ensuring access and integration into decision making platforms for on-label indications • Prioritizes cross-portfolio opportunities, develops strategies and tactics, and drives execution with partners • Negotiates favorable agreements to support, purchasing, services, data, and other programs for products, impacting results beyond assigned accounts • Serves as the expert on assigned GPO accounts, providing advice and counsel across the Customer Engagement team, and representing account segments in business planning processes and forums • Ensures integration and on-label access within account level decision making platform tools (such as EMRs, formulary, account level pathways, and order sets if applicable), using on-label resources • Conducts Group Purchasing Organization (GPO) (specialty and traditional, if applicable) contract presentations and support contract management/pull thru within the targeted account list on a quarterly basis • Works collaboratively with key internal and external customers to achieve strategic business objectives • Integrate as critical part of pull-through with local field teams creating joint responsibilities for achieving objectives for assigned key accounts • Maintain a professional image for Client and Client Products • Participate in all required training and sales meetings • Plan and organize Territory to meet sales and call targets • Make complete, accurate and timely submission of all timekeeping, Details, call activity, expense reports, when applicable • Compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets.

• Focus on achieving sales targets on a quarterly and yearly basis. • Be aware of customer’s needs, and promptly provide appropriate information about Cochlear's products and services as well as related studies. • Plan strategy and work with account partner to increase the number of cochlear implant and Baha surgeries in the area of responsibility. • Build strong relationships with KOL and related professionals. • Work with Volunteer members in the region to increase CI awareness and support candidate hearing journey. • Record and Communicate customer information, daily activities, surgery schedules, task management, etc. in the area of responsibility to team members through SFDC. • Work collaboratively with related departments to smoothly supply products and information and provide feedback from customers. • Work collaboratively to execute marketing initiatives, such as congresses, workshops, seminars. • Follow relevant quality procedures in order to deliver quality products and services and identify and support the implementation of continuous improvement. • Undertake additional quality responsibilities (e.g. audit) when appropriately trained to undertake these responsibilities. • Contribute ideas on systems and process methods to improve deliverables. • Work safely, complying with all safety procedures, rules and instructions; and reporting workplace hazards, incidents or injuries to manager.

• Identifies client requirements, determines schedule availability, promotes services, defines process and related materials, provides quotation & contracts, acquires customer paperwork, mediates process, resolves issues, communicates job status, obtains personalization signs-offs and performs customer required data audit. • Plays major advisory role by providing client consultation on RxBenefits and/or PBM services and products. • Responsible for understanding the Client's organization & structure, knowing the Client's product/services and staying aware of Client news and changes. Maintain and update Client record with changes. Communicates, monitors and assures proper billing procedures. • Establishes and promotes goodwill with customer. Reviews client history and contacts customer as a follow-up activity. • Accountable for accurate and timely preparation of orders; initiates work orders for implementation, produces the expected reports, oversees, creates and/or assembles job packets, facilitates and generates data processing work order, coordinates receipt of data, audits and updates. • Develop and maintain effective working relationships in liaison role with Pharmacy Operations, service partner contacts (such as underwriters, brokers, PBMs, sales and service representatives) and client contacts. • Keep other Account Managers, Service Representatives, Directors, Vice President - Account Management and Vice President Business Development fully informed of all important activities on client accounts. • Participate in seminars and classes for skill and knowledge development. • Quality check of applications (service agreements), claims processing and audit benefit designs, financial reports, etc. • Prepare and obtain employee materials and present employee benefits via webinars, benefit fairs, face-to-face enrollment meetings and enroll employees in the appropriate services in a timely manner. • Assist in the communication of benefits in enrollment meetings, webinars with client and PBM companies. • Act as liaison in conjunction with Pharmacy Operations, between client, brokers and PBM companies in order to independently resolve all service problems. Specifically, assist the client in resolving billing, claim, eligibility, COBRA and customer service problems. • Independently manage, with input from Service Representatives, Client Implementation, booklets, enrollment kits, enrollment forms, letters and checklists. • Prepare and assure accuracy on audits, census data and quoting. • Make regular service/relationship calls to clients. • Preparation of reports deemed necessary by the Vice President -Account Management and/or broker. • Keep all information on accounts accurate and up to date. • Communicate to our clients "Our Value Added Service". • Meet or exceed departmental goals established by the Vice President -Account Management. • Assist with keeping department materials, contacts, intranet, etc. up to date. • Assist with the development of job aids, training materials, etc. • Present a positive image in and out of the office to fellow employees, members, providers, and the community.