• Collaborate with clients and stakeholders to define product vision, business objectives, and success criteria. • Translate goals into roadmaps and prioritize features based on value, feasibility, and impact. • Maintain the product backlog based on priority with clear epics, stories, and acceptance criteria. • Serve as the primary point of contact for client communication, status updates, and risk management. • Lead project planning, timelines, and resource allocation in coordination with the scrum team. • Manage budgets, scope, and invoicing to ensure financial alignment and margin targets. • Track OKRs and KPIs for each project to measure delivery performance and client value. • Oversee the software development lifecycle (SDLC), ensuring clear handoffs, project development, documentation, and QA processes. • Lead Scrum events (sprint planning, sprint reviews, refinements) and drive team accountability for commitments. • Foster an environment of transparency, collaboration, and shared accountability.

• Project management of research and grantmaking plans. • Effective communication and coordination with internal and external contacts. • Maintaining high attention to detail and accuracy. • Proactive problem-solving.

• Own end-to-end project timelines across multiple Telos Media channels and brands, covering video production, production management, and process improvement initiatives. • Collaborate with creatives, producers, and cross-functional stakeholders to align on scope, timelines, priorities, and dependencies. • Draft clear project plans and timelines for each assigned initiative, including milestones, dependencies, and ownership, and actively maintain and revise them as circumstances change. • Schedule and run project update calls and reports to drive alignment, unblock issues, and accelerate decision-making. • Serve as the main point of contact for assigned projects, coordinating communication across internal teams and external partners.

Role Description We are currently seeking an amazing Creative Resource Manager to join our growing team. This role will focus on resourcing for the 21Grams Creative team within Real Chemistry, working closely with Project Managers, Account Leads, and Creative teams. The Creative Resource Manager analyzes, evaluates, and plans creative resourcing needs to ensure project success and creative excellence. This is a great opportunity to join a collaborative and growing Resource Management team! This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs. Responsibilities - Resource Management: - Help manage and inform resource forecasts, staffing needs, and allocations. - Manage operational effectiveness of our processes related to resourcing, budgeting, and forecasting for our Creative teams. - Optimize resource billability by ensuring a balanced mix of permanent and freelance resources. - Report on resource plans, forecasts, and freelance costs. - Workforce Planning: - Liaise with Project Management and other departments to maintain and socialize a forecast of resource requirements weekly for projects over the coming months. - Identify in advance where demand for resource cannot be met internally, due to capacity or skill constraints. - Business Partner: - Act as the business partner in optimizing staffing efficiencies, helping to develop and implement Creative Resourcing processes and structures. - Work with client finance to track and forecast shared revenue and to report on profitability. Qualifications - Negotiation and conflict management: ability to achieve the best possible outcome in every negotiation and to anticipate, defuse, and resolve conflicts. - Analytical capabilities: ability to compile and analyze key information, issues, and trends, creating effective operational reports to provide further insights. - Business partnering: ability to maintain in-depth knowledge of Real Chemistry’s service offerings in order to partner with creative teams and leads. Requirements - 3-4+ years of experience in a Creative Resourcing role within a healthcare Advertising/PR agency. - Understanding of healthcare specific regulations in relation to timelines, budget, and legal considerations. - Critical thinking skills and strong financial acumen are a must to succeed in this role. - Experience working in rapid-growth companies or agencies; experience working in a dynamic and fluid environment where clear structure and process may not always be apparent also necessary. - Impeccable organizational skills. - Excellent communication skills. - Experience working in Workfront a plus. - BA or higher in an applicable field preferred. Benefits - Comprehensive benefit program and perks tailored to your region. - Offices in key markets with free snacks. - Generous holiday and paid time off. - Options for private medical, dental, and vision plans. - Support in saving for the future. - Mental wellness coaching and support. - Access to more than 13,000 online classes with LinkedIn Learning.