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Hello Rache

Leading Healthcare Virtual Assistant Solutions For Medical, Dental, & Veterinary Professionals

Veterinary Healthcare Virtual Assistant

Executive AssistantExecutive AssistantOtherRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Arizona

Posted

99 days ago

Salary

0

Seniority

Senior

Professional CertificateEnglishmacOS

Job Description

Veterinary Healthcare Virtual Assistant

Hello Rache

We help our clients improve workflow, save time, and remove the burden of in-room documentation. A VHVA can also help with back-office and administrative tasks.** **You will have the following responsibilities:****** - Live virtual scribing - Attend to patient communications and interaction (phone/email/video) - Respond to inquiries about healthcare services/tasks - Gather medical or insurance information - Manage appointment calendar - Update patient chart records - Research helpful information - Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Job Requirements

  • You will be successful in this role if you have the following qualifications:
  • You are a graduate of any animal healthcare profession.
  • You have experience with pet insurance.
  • You can speak and write well in English. Proficient with medical terminologies and practices.
  • You can connect with a variety of people and build rapport
  • You have good attention to detail, especially in written reports
  • You are comfortable with virtual technologies and can quickly learn.
  • Internet subscription/speed: At least 10mbps (DSL/Fiber only)
  • Have reliable computer hardware and software (will be verified by our tech team)
  • Have a webcam and headset
  • Able to work at night i.e 11 pm-8 am (8 am - 5p m Arizona time)
  • DVM graduates and licensed DVMs are encouraged to apply.**
  • Candidates with veterinary work experience are encouraged to apply.**
  • Minimum & Recommended System Requirements**
  • MINIMUM:**
  • WINDOWS**
  • Operating System: Windows 11 24H2 Home/Pro (64-bit) – Genuine License Required
  • CPU: Intel Core i5, 8th Gen or newer / AMD Ryzen 3 Series or newer**(Must be on Microsoft’s approved CPU list)
  • Memory: 8 GB RAM
  • Internet: At least 10 Mbps DSL/Fiber (LTE allowed only as a backup)
  • macOS**
  • Operating System: macOS 14 Sonoma**(macOS 15 Sequoia support preferred)
  • MacBook Air: 2020 or newer
  • MacBook Pro: 2018 or newer
  • iMac: 2019 or newer
  • Mac Mini: 2018 or newer
  • Mac Pro: 2019 or newer
  • iMac Pro: 2017
  • Memory: 8 GB RAM
  • Storage: 128 GB SSD
  • Internet: At least 10 Mbps DSL/Fiber (LTE allowed as backup)
  • RECOMMENDED:**
  • WINDOWS**
  • Operating System: Windows 11 Pro (64-bit) – Genuine License Required
  • CPU: Intel Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newer
  • Memory: 16 GB RAM
  • Storage: 128 GB SSD or higher
  • Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup)
  • macOS**
  • Operating System: macOS 15 Sequoia
  • Model: Any Apple Silicon Mac (M1, M2, or M3 series)
  • Memory: 16 GB RAM
  • Storage: 256 GB SSD
  • Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed as backup)
  • Peripherals for all systems:**
  • High-quality headset with a microphone**(Recommended: Plantronics Audio 628 USB or equivalent)
  • High Quality HD Webcam (720p or 1080p)**(Recommended: A4Tech PK-910H or equivalent)

Benefits

  • Competitive Pay Rates**Our pay rates are one of the highest in the industry along with other long-term benefits.
  • Free Training & Certification**We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®.
  • Work From Home**Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.
  • Long-Term Work Relationship**You will work with the same client consistently, leading to the development of a long-lasting work relationship.
  • US-Based Clients**Our Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA.
  • Passionate Community**Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.

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