Leading Healthcare Virtual Assistant Solutions For Medical, Dental, & Veterinary Professionals
Veterinary Healthcare Virtual Assistant
Location
Arizona
Posted
99 days ago
Salary
0
Seniority
Senior
Job Description
Veterinary Healthcare Virtual Assistant
Hello Rache
We help our clients improve workflow, save time, and remove the burden of in-room documentation. A VHVA can also help with back-office and administrative tasks.** **You will have the following responsibilities:****** - Live virtual scribing - Attend to patient communications and interaction (phone/email/video) - Respond to inquiries about healthcare services/tasks - Gather medical or insurance information - Manage appointment calendar - Update patient chart records - Research helpful information - Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)
Job Requirements
- You will be successful in this role if you have the following qualifications:
- You are a graduate of any animal healthcare profession.
- You have experience with pet insurance.
- You can speak and write well in English. Proficient with medical terminologies and practices.
- You can connect with a variety of people and build rapport
- You have good attention to detail, especially in written reports
- You are comfortable with virtual technologies and can quickly learn.
- Internet subscription/speed: At least 10mbps (DSL/Fiber only)
- Have reliable computer hardware and software (will be verified by our tech team)
- Have a webcam and headset
- Able to work at night i.e 11 pm-8 am (8 am - 5p m Arizona time)
- DVM graduates and licensed DVMs are encouraged to apply.**
- Candidates with veterinary work experience are encouraged to apply.**
- Minimum & Recommended System Requirements**
- MINIMUM:**
- WINDOWS**
- Operating System: Windows 11 24H2 Home/Pro (64-bit) – Genuine License Required
- CPU: Intel Core i5, 8th Gen or newer / AMD Ryzen 3 Series or newer**(Must be on Microsoft’s approved CPU list)
- Memory: 8 GB RAM
- Internet: At least 10 Mbps DSL/Fiber (LTE allowed only as a backup)
- macOS**
- Operating System: macOS 14 Sonoma**(macOS 15 Sequoia support preferred)
- MacBook Air: 2020 or newer
- MacBook Pro: 2018 or newer
- iMac: 2019 or newer
- Mac Mini: 2018 or newer
- Mac Pro: 2019 or newer
- iMac Pro: 2017
- Memory: 8 GB RAM
- Storage: 128 GB SSD
- Internet: At least 10 Mbps DSL/Fiber (LTE allowed as backup)
- RECOMMENDED:**
- WINDOWS**
- Operating System: Windows 11 Pro (64-bit) – Genuine License Required
- CPU: Intel Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newer
- Memory: 16 GB RAM
- Storage: 128 GB SSD or higher
- Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup)
- macOS**
- Operating System: macOS 15 Sequoia
- Model: Any Apple Silicon Mac (M1, M2, or M3 series)
- Memory: 16 GB RAM
- Storage: 256 GB SSD
- Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed as backup)
- Peripherals for all systems:**
- High-quality headset with a microphone**(Recommended: Plantronics Audio 628 USB or equivalent)
- High Quality HD Webcam (720p or 1080p)**(Recommended: A4Tech PK-910H or equivalent)
Benefits
- Competitive Pay Rates**Our pay rates are one of the highest in the industry along with other long-term benefits.
- Free Training & Certification**We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®.
- Work From Home**Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.
- Long-Term Work Relationship**You will work with the same client consistently, leading to the development of a long-lasting work relationship.
- US-Based Clients**Our Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA.
- Passionate Community**Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®.
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