Manage compliance alerts and cases, conduct customer outreach, maintain accurate profiles, and analyze reports while collaborating with various departments to ensure adherence to regulatory standards and support operational efficiency.

Title: US Banking Operations - Agency Team Location: New York United States Job Description: The Loan Administration Unit (Agency & Bilateral Loan Administration) AVP is responsible for assisting the Section Head in the Agency & Bilateral Loan Administration Section; ensures accurate and timely administration/servicing of the Bank's agented loan portfolio; ensures daily activity complies with state and federal laws, regulations and Bank lending policies and procedures; ensures department activities run smoothly and efficiently; provides leadership, training and supervision within the department; and provides a high level of customer relations and service. The LAU AVP helps assist in transaction approval as required, support a complex loan portfolio, and is required to be fully knowledgeable and skilled in all areas of servicing syndicated and bilateral loan facilities. The LAU AVP is responsible for all phases of new Agency deal closing process wherein Mizuho's role is as Administrative Agent or direct lender. This includes providing expertise and guidance during pre-closing meetings, reviewing and providing comments on credit agreements and other closing documentation, coordinating funds flow, fee allocations and disbursement of funds and lender notification, and building deal in lending system. Attention to detail is imperative especially with complex transactions (ie. Project Finance, Securitization, ABL, etc). The role has exposure to various products such as equity fund finance and residential mortgage, and Term Loan B deals. General Duties - Act as Mizuho LAU representative in coordinating transactions between customers, Agent Banks, Participant banks, Front office, Americas Treasury Division (ATD) and other parties - Manage the administrative aspect of all New Deal Closings - Calculating, invoicing and disbursing all deal related fees - Coordinating movement of funds related to initial funding and closing - Work closely with Borrower and Bank Group - Report to Management, Supervisors and Account Officer all transactions that require special handling or approval - Partner with the LoanIQ migration teams to provide your migration experience and Loan IQ processing - Assist with LoanIQ training of colleagues and help lend experience to the future Ops Readiness initiative Credit Arrangement Maintenance - Review, release and approve traditional loan deals processed by administrators - Maintain high level of technical support to Loan Administration staff, account officers and client base - Independently manage administrative processes for complex loan deals - Provide consultative support to Account Officers on operational deal structure issues - Review Document and Facility Instruction Sheet / CA Booking Request in order to compare loan documentation to Credit Approval and ensure that the structure and content are identical; and to create or maintain Accurate Credit Arrangements in ACBS Commercial Loan Maintenance - Restricted transaction approval authority - Responsible for the daily maintenance of the commitment facilities including monitoring borrowing status, prepare new borrowings, rollovers, rate sets, conversions, repayments and prepayments - Calculate, invoice and disburse ongoing interest and fee payments from a Borrower and/or Lender perspective This includes agency and amendment fees as well as all monthly and/or quarter end activity - Maintaining and monitoring Fronting LC, Invoice Discounting and Risk Participations - Monitoring and distributing Financials when due - Interact with Treasury on rate settings for foreign currencies and USD loans - Responsible for verifying integrity of transaction - Accountable for ongoing quality, integrity and completion on all data Reconciliation - Act as a trouble-shooter for deal management other related problems - Communicate with treasury to confirm discrepancies in funding rates - Interact with customers for all cash movement activities Reconcile statement to ledger entries Exception Duties (As requested by UH) - Independently manage all collateral requirements for credit deals - Advise Account officers of all collateral shortfalls - Perform periodic data integrity checks - Undertakes special projects, and assumes other duties, assigned, completing such tasks on time Compliance - Obtain a basic understanding of the applicable rules and regulations that govern the Bank. Understand that all questions and/or clarification about such rules and regulations should be directed to the Americas Legal and Compliance Division. Attend Annual Compliance Training presented by the Americas Legal and Compliance Division. Read and respond as necessary to all compliance-related reference and directive materials received - Comply with the Bank's "Code of Conduct". - Designated as person responsible for reporting potentially prohibited transaction(s) (OFAC related) upon detection. Qualifications: - Seven years or more of loan product experience as Administrative Agent - Experience with loan operating systems: ACBS, LoanIQ - Experience with specialized lending products (e.g. Asset Securitization, Leasing, Collateralized Loan Obligations, Project Finance, Loan Trading, and or Credit Derivatives, as necessary) - Experience with compliance in a lending area - Experience with collateral evaluation procedures - Proficient in management of lending products - Organizational skills and to work well under pressure - Strong knowledge of wire transfer (FED, CHIPS, SWIFT) The expected base salary ranges from $82,000 - $110,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. Other requirements Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process. Company Overview Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research.

Role Description The Trading Floor Analyst plays a key role within the Trading Room (Mission Control) environment, providing real-time oversight and operational direction for the Sears Home Services field repair network. This role is responsible for analyzing operational performance, identifying trends and risks, and making real-time decisions to optimize business outcomes. The Analyst works across multiple functional areas including: - Technicians - Parts logistics - Fleet - Claims - Communications - Recruiting - Onboarding - Training The position requires independent judgment in a fast-paced environment, where the Analyst must: - Assess competing priorities - Determine appropriate courses of action - Drive alignment across stakeholders The position also contributes to AI-driven operational development by helping design, prototype, and test AI agents that support operational monitoring, decision support, and workflow automation. Qualifications - Bachelor's degree in Business, Operations, Computer Science, Engineering, Data Analytics, or a related field - 3-4 years of experience in operations, analytics, technology, or related role - Strong analytical and problem-solving skills - Ability to analyze operational data and identify patterns, risks, or operational improvement opportunities - Strong organizational and coordination skills across multiple teams - Ability to work in a fast-paced operational environment where timely responses are required - Ability to exercise independent judgment when evaluating operational conditions and recommending appropriate responses - Interest in AI technologies, automation, and data-driven operations - Strong communication skills and ability to follow through on operational tasks Requirements - Bachelor's Degree - 3-4 years of related experience - Up to 25% travel - 18 years of age or older Job Duties/Responsibilities - Analyzes and interprets real-time operational dashboards and field service performance data to identify trends, risks, and operational improvement opportunities - Evaluates operational issues and determines appropriate response actions, including prioritization of service disruptions and performance gaps - Leads cross-functional response efforts and directs follow-up actions, ensuring alignment on operational priorities and timely resolution of issues - Assesses the impact of operational decisions and recommends adjustments to improve service performance and business outcomes - Drives the development and refinement of Trading Room monitoring processes, operational analytics tools, and reporting frameworks - Partners with cross-functional stakeholders across field operations to align on priorities and influence execution of operational strategies - Delivers actionable insights and recommendations to leadership regarding field service performance, risks, and operational trends - Designs and evaluates AI agents that support operational monitoring, analysis, and workflow automation - Leads collaboration with technical resources to develop and implement AI-driven tools supporting Trading Room activities - Establishes processes and protocols for building and deploying operational AI solutions - Identifies workforce trends and recommends strategies to support technician recruiting and retention based on operational data - Engages directly with technicians and field professionals to assess operational challenges and inform business decisions - Develops and maintains strategic partnerships with schools, training programs, and workforce organizations to support technician pipeline initiatives - Designs and pilots new approaches for attracting, training, and managing home service professionals using technology and AI - Collaborates with leadership to define, refine, and evolve Trading Room responsibilities, processes, and operating model

• Manage and influence relationship between multiple internal and external shareholders • Provide consultation on multi-year business planning • Align long-term corporate vision and increase market penetration • Provide guidance on operational excellence and organizational expertise • Support and provide training to new International Licensee Operations Manager • Responsible for overall revenue and net unit growth across portfolio primarily in Japan and Korea • Guide implementation and execution of business plan objectives • Provide operational/brand support and consultation to partners/licensees/franchisees • Coach and hold partner/licensees accountable to brand standards • Create growth opportunities through effective business planning