• Design and implement the patient access program strategy, including workflows, standard operating procedures, and key performance metrics • Advise on case management systems and technology tools to support efficient operations and reporting • Develop training materials and knowledge resources covering wound care coding, payer policies, and appeals strategies • Create dashboards and reporting frameworks to track program performance, identify trends, and inform continuous improvement • Partner with sales, marketing, and medical affairs to align patient access support with commercial objectives • Manage a personal caseload of patients requiring reimbursement support • Conduct benefit investigations and verify patient coverage across the full spectrum of health plans • Champion an exceptional patient and HCP experience by ensuring that all communications and case updates are clear, empathetic, timely, and tailored to the needs of patients, caregivers, and providers

• Identify targets and executing selling strategies based on company direction through ethical selling practice • Drive sales growth through helping to derive best practices to ensure proper targeting and appropriate reimbursement practices • Contribute key learnings to the team at ETS to demonstrate key understanding of the marketplace and places of strategic opportunities • Use approved corporate literature, scientific data and presentations to customer and potential customers • Provide reporting and tracking of sales activities and territory sales forecasts based on agreed upon timelines • Demonstrate an understanding of industry products, updates and market knowledge • Ensure that all activities conform to company guidelines, travel/expense guidelines compliance standards, Code of Ethics and federal/state/local laws • Assist with training field Area Managers, professional education and mentorship roles as needed • Other duties as assigned

Manager, Corporate Alliances Storytelling Remote Who We Are: Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues. Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish. Location: Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility. Position Summary: Builds and implements Disney wish storytelling strategies with Make-A-Wish chapters and across multiple cross-functional project teams balancing competing demands in alignment with Disney alliance storytelling goals and priorities. This position supports the national Disney alliance which provides funding, mission critical in-kind resources and promotional opportunities for Make-A-Wish in excess of 8-figure support annually. Knowledge and Abilities: - Ability to engage effectively with professionals at all levels, both internally and external to the organization. - Proven ability to create and execute short and long-term storytelling strategies while proactively managing organizational complexity with multiple stakeholders. - Ability to organize work, prioritize, and make timely decisions with sound judgment. - Ability to balance developing work and executing on tactical need in tandem. - Strong interpersonal and communication skills, with the ability to find effective solutions in a positive, collaborative manner and articulate information with clarity and accuracy. - Ability to collaborate across various stakeholder groups, and to bring issues to solution in a timely manner. Duties and Responsibilities: - Collaboratively build, execute and maintain strategies, processes and expertise that support Disney alliance storytelling priorities within the National office and chapters. - Maintain and build out Disney alliance chapter storytelling guidance and examples, driving organizational implementation of Disney wish storytelling priorities. - Lead proactive Disney wish story mining through review of pending wish spreadsheets and via direct outreach to chapters. - Develops programs to engage multiple stakeholders with Make-A-Wish America cross departmentally, with Disney hometown chapters and via existing wish-granting programs. - Track chapter activation of Disney campaign and storytelling implementation via website and social media monitoring. - Align with Brand storytelling team to ensure organizational best practice sharing and cross department collaboration. Qualifications: - 5+ years of total work experience with corporate partnership experience preferred - Experience working in storytelling and content-building that effectively communicates brand mission in alignment. - Understanding of how to research, map, design, build and maintain effective and accurate processes and procedures. - Strong knowledge of Microsoft 365 applications, web and social medica platforms, including Word, Excel and Power Point. Salesforce CRM experience preferred. - Exceptional organizational skills with the ability to handle multiple projects, internal and external relationships while managing deadlines. - Strong team player who leads with positivity and a can-do attitude. - Ability to manage multiple projects on deadline. Work Environment: - Ability to thrive in a remote environment. - Travel may be required for internal and external meetings, up to 10%. - May require work outside a traditional Monday – Friday work week, and outside normal business hours. This includes weekends and early evening weeknights. This Role's Hiring Range $61,916 - $68,000 USD What We Offer: Benefits - Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness - Competitive compensation with annual incentive potential  - Health Savings Account and Flexible Spending Account Options  - Health Reimbursement Account fully funded by Make-A-Wish America - Short Term Disability*, Long Term Disability* and Life Insurance - Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo - 401(k) Retirement Savings Plan with 5% match after one year of service - Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program  - The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires Time Off - Up to 15 PTO days - 10 Sick Days - 11 Paid Holidays - 2 Volunteer Days after one year of service - 2 Personal Days accrued annually - Parental Leave  Also... - Employee Awards and Recognition Programs  - Individual and Leadership Development   - Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets *Monthly premiums paid for the employee for vision, dental, and short/long term disability.

• Ensure the technical and commercial follow-up of your clients • Contribute to defining Customer Marketing Plans • Responsible for defining and monitoring objectives and sales • Organize the follow-up of your portfolio of customers and prescribers • Participate in BASF's offering to central purchasing organizations