Role Description Are you passionate about sales and helping others secure their future? We’re seeking a dynamic, self-motivated individual to join our team as a Sales Representative. Grow your career, earn based on performance, and work from the comfort of your own home. - Work-from-Anywhere Flexibility: Create your ideal schedule and work remotely. - Sales-Driven Compensation: Your earnings reflect your drive and results—unlimited potential. - Comprehensive Training: Learn life insurance products, policies, and regulations to succeed. - Career Growth Opportunities: Advance within a fast-growing company and develop professionally. Qualifications - Excellent Communication Skills: Build lasting relationships with clients through clear and professional interaction. - Persuasive & Negotiation Skills: Influence clients to choose solutions that meet their needs. - Self-Motivated & Target-Driven: Thrive in a results-oriented sales environment. - Insurance Knowledge: Basic understanding preferred, but full training is provided. - Simplified Explanation: Ability to make complex insurance concepts easy to understand. Requirements - Client Engagement: Connect with potential clients to understand their insurance needs. - Education & Guidance: Explain the benefits and features of life insurance policies in clear, approachable terms. - Personalized Recommendations: Help clients make informed decisions with customized advice. - Quote Preparation: Present insurance quotes with clear explanations of coverage, terms, and conditions. - Expand Client Base: Actively grow your customer network and achieve sales targets. Benefits - If you’re a self-driven sales professional with a passion for helping others, apply today and join our growing team. - Make an impact, earn based on your performance, and take your career to new heights—all from home!

Department Name: Patient Contact Ctr AZ East Work Shift: Day Job Category: Marketing and Communications Estimated Pay Range: $19.06 - $28.60 / hour, based on location, education, & experience.In accordance with State Pay Transparency Rules. Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you. We are seeking candidates who are motivated and enthusiastic to be part of a dynamic team of Health Schedulers. Within this position you will be responsible for answering inbound calls, scheduling, rescheduling and canceling patient appointments as required. Answering patients' questions regarding basic medical questions and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures as well as confirming patient appointments. You must be able to communicate well with our patients and provide extraordinary customer service. There is room for growth and this role offers great stability. Our positions are REMOTE and you can work in any Banner approved states. To be successful as a scheduler, you should be helpful and courteous when answering telephone calls and using multiple scheduling systems. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with physicians and staff. Department: Varies Shift: Must be able to work Monday's 8 AM-4:30 PM. All other days will be shift bids with a 19.5 hour work week. Training: M-F 8 AM-4:30 PM - Six weeks This position is REMOTE and will require a hardwired internet connection. More details will be provided during the interview. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is responsible for scheduling across the system for physicians, medical facilities and medical practices by coordinating all aspects of scheduling including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits and setting payment expectations to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures and company facilities, this position provides accurate and timely information to create an experience that is easy, empathetic and differentiated in the marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Effectively schedules appointments, tests and/or procedures leveraging various electronic medical record / scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative schedule solutions in the event patient’s preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Obtains patient demographics, insurance information and necessary documents required to secure authorizations, referrals, or other data as determined by various facilities and insurance carriers. Responsible for obtaining and properly documenting all necessary and accurate data during the intake/registration process. Acquires and documents pertinent patient medical information in accordance with procedural guidelines. 4. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. This position answers questions as necessary within guidelines and protocols. Refers questions to medical offices as appropriate. Ensures patient has “no surprises” at point of service by setting payment expectations, as well as, providing estimated payment detail where applicable. 5. Effectively communicates and builds impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues to ensure an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic medical record messaging and other digital channels. Anticipates patient and provider needs and responds accordingly. 6. Solicits, labels, stores and manages scanned documents and orders received from physician offices in the document imaging software system. Ensures that all appropriate documents are received prior to appointments and ensures that orders are compliant with each facility’s policy. 7. Where applicable, collects pre-payments and verifies insurance coverage to ensure “no surprises” and enable patient ease. 8. Services inbound and outbound customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff to provide accurate managed care information. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with minimum of 1 or more years of customer service or related experience in a healthcare setting, such as medical office/clinic or hospital scheduling. Other acceptable experience includes lab, medical transcription, medical assistant or receptionist in a medical setting or other equivalent experience. Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment Ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional solutions and service-oriented demeanor at all times. Effective ability to build customer loyalty through positive customer interactions and provide an easy experience. Demonstrated ability to utilize computer and typing skills. Excellent interpersonal and communication skills to maintain a positive and helpful attitude with customers, providers and clinic operations. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have the ability to acquire and utilize a sound knowledge of the company’s customer information systems. Must possess excellent organizational and time management skills. Accurate and efficient keyboarding skills, the ability to work effectively with common office software are required. Requires effective teamwork skills and the ability to meet deadlines and productivity standards. PREFERRED QUALIFICATIONS Experience in an in-bound call center or scheduler in a practice management environment preferred. Knowledge of payor contract terms and processes preferred. Some level of familiarity with medical terminology strongly preferred. Knowledge of payor contract terms and processes is preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs. We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive. Watch this short video for a brief introduction to Paradigm. We are seeking a full-time, fully remote Referral Scheduler to support timely appointment scheduling for injured workers. In this role, you will coordinate with injured workers, providers, and clients to secure appointments within targeted timeframes, provide clear status updates, and deliver exceptional customer service by phone and email. Hours are Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time. Responsibilities: - Provide exceptional customer service communicating via phone and email communications with providers and injured workers. - Schedule injured workers for the appointment within targeted timeframe guaranteed to our clients. - Provide timely scheduling updates to our client and other contacts on referral if applicable - Obtain additional medical notes to assist with scheduling - Work closely with interdepartmental operations staff to effectively manage referrals. - Uses experience and judgement to complete tasks with minimal supervision. - Perform additional support functions as needed. Qualifications: - Experience in a physician office, healthcare environment, or call center a plus. - Excellent customer service skills. - Excellent oral and written communication skills and phone presence. - Ability to work independently. - Acute attention to detail. - Proficient in all Microsoft Office and computer application systems. - Ability to multi-task. - Ability to work in multiple systems to schedule injured worker. Paradigm Benefits: - Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only). - Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions. - Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest. - Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year. - Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program. Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work. Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster #LI-Remote

Steps Academy Inc. is on the lookout for a proactive and enthusiastic Appointment Setter to join our dynamic team. In this key role, you will be responsible for reaching out to prospective clients, providing them with information about our educational programs, and scheduling appointments for our enrollment specialists. The ideal candidate will be highly motivated, possess excellent communication skills, and have a strong desire to help families find the right educational solutions for their children. Your efforts will help pave the way for meaningful connections between families and our academy, ultimately paving the way for their academic success. If you thrive in a fast-paced environment and enjoy engaging with people, we would love for you to bring your talents to Steps Academy Inc. Responsibilities - Conduct outreach calls and follow-ups with potential clients to inform them about Steps Academy's offerings. - Utilize effective communication techniques to explain programs and services clearly. - Schedule appointments for prospective families to visit and learn more about our academy. - Maintain and update a customer database with accurate information. - Listen to potential clients' needs and respond to inquiries in a professional manner. - Collaborate with the enrollment team to provide seamless transition and support. - Meet or exceed monthly appointment-setting targets.