• Facilitate Live Training. • Create Training Content & Materials. • Assist in Developing Feedback and Training Measurement Criteria. • Run Training Pilots/Focus Groups. • Coordinate Ongoing Learning Events. • Other duties as assigned.

We are seeking an experienced Corporate Trainer to lead training initiatives across our organization, with a focus on ServiceTrade and ERP systems such as NetSuite or Sage. This role is responsible for developing and delivering training programs that ensure employees understand how to effectively use our operational and financial systems. The ideal candidate will have strong communication skills, experience training field and office teams, and a deep understanding of service management software. Key Responsibilities - Develop and deliver training programs for ServiceTrade and ERP systems (NetSuite or Sage) across the organization. - Train field technicians, operations staff, and administrative teams on best practices for using company software platforms. - Create training materials including guides, videos, presentations, and documentation. - Support the onboarding process by providing system training to new hires. - Identify knowledge gaps and develop training solutions to improve system adoption and efficiency. - Work closely with leadership, operations, and IT teams to ensure systems are being used effectively. - Provide ongoing coaching and support to employees using ServiceTrade and ERP systems. - Assist with implementation, updates, and process improvements related to company software platforms. - Track training progress and evaluate effectiveness of training programs. Qualifications - Experience training employees on ServiceTrade or similar service management platforms. - Experience working with NetSuite, Sage, or other ERP systems. - Strong understanding of field service operations, inspections, scheduling, and invoicing workflows. - Proven ability to train both technical and non-technical employees. - Excellent presentation, communication, and organizational skills. - Ability to develop clear training materials and documentation. - Experience working in service-based industries such as fire protection, HVAC, mechanical, or field services preferred. Preferred Skills - Experience with software implementations or system rollouts. - Familiarity with field service management platforms. - Ability to simplify complex processes for employees at different experience levels. - Experience leading group training sessions and one-on-one coaching. Key Attributes - Strong communicator and teacher - Patient and approachable - Process-oriented - Detail-oriented - Ability to drive adoption of new systems and processes Benefits: Commercial Fire Protection is pleased to offer a compensation package which includes: Competitive hourly rate, company paid medical & dental, vision,401k, life insurance, paid time off and holidays, supportive team environment, iPad, company vehicle & gas card, tuition reimbursement, and career advancement opportunities. All qualified applicants to Commercial Fire Protection are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. Location San Francisco, California (Remote) Department Operations Employment Type Full-Time Minimum Experience Experienced Compensation $85,000 - $110,000 DOE

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. This position is virtual and open to anywhere in the US. A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation. SUMMARY The PAC Design & Delivery Trainer is a critical dual-function role within Sono Bello’s Patient Ambassador Center. This position requires a rare combination of instructional design expertise and live facilitation skill - someone equally comfortable building training from the ground up as they are delivering it with energy and impact. In the design capacity, this individual will own the end-to-end development of training materials, curricula, and learning assets that support new hire onboarding, continuation training, and performance improvement initiatives. In the delivery capacity, they will facilitate engaging, effective training sessions across our fully remote team, ensuring content lands with clarity and consistency. Collaborating closely with PAC Leadership, the PAC Design & Delivery Trainer will align training initiatives to current performance data, operational priorities, and evolving business needs. The impact of this role will be directly measured by improvement in pre-determined performance metrics, training completion rates, and learner effectiveness scores. The ideal candidate brings a passion for adult learning and performance excellence, exceptional communication and presentation skills, and the ability to operate with autonomy in a virtual environment. ESSENTIAL DUTIES AND RESPONSIBILTIES: Training Design & Development - Own the end-to-end design and development of training plans, learning materials, job aids, assessments, and facilitator guides for all PAC training initiatives. - Conduct ongoing needs assessments to identify performance gaps and translate findings into targeted training solutions. - Maintain and continuously improve all training content to ensure accuracy, relevance, and alignment with current processes, tools, and business goals. - Develop and maintain Train-the-Trainer certifications and documentation to support scalable delivery across the organization. - Collaborate with cross-functional stakeholders to ensure training content reflects real-world performance expectations and addresses evolving needs. - Report on training effectiveness, learner progress, and curriculum gaps on a regular cadence to PAC Leadership Training Delivery & Facilitation - Own the coordination and facilitation of continuation training - creating content, scheduling sessions, communicating with the team, and hosting live and recorded training. - Assist in coordinating annual and periodic training events as needed. - Deliver clear instruction, training demonstrations, and performance expectation communication with confidence and professionalism in a virtual setting. - Provide targeted feedback and coaching to individuals during and following training sessions to reinforce learning. - Serve as a subject matter expert on PAC processes, tools, and procedures, staying current on all system and workflow updates Collaboration & General Responsibilities - Partner with PAC Leadership to identify and act on emerging training needs in response to performance trends, service/offering changes, or operational shifts. - Assist with candidate interviews for training-related or team member roles as needed. - Support team morale initiatives including contests, recognition programs, and daily themes as appropriate. - Ensure adherence to all relevant policies and procedures and flag consistent process errors or knowledge gaps to the management team. - Display accountability, sound judgment, and a results-oriented mindset in all responsibilities EDUCATION, EXPERIENCE AND SKILLS REQUIRED: - Bachelor’s degree not required; equivalent professional experience preferred. - Candidates with 5+ years of experience in training, instructional design, sales coaching, or a related performance-focused role are strongly preferred. - Demonstrated experience in designing and developing training materials, including curriculum, scripts, assessments, and multimedia learning assets. - Proficient with Learning Management Systems (LMS); experience with Absorb LMS is a strong plus. Comfortable managing course libraries, learner reporting, and content publishing within an LMS environment. - Multimedia content creation experience required. Today’s learners - especially in fully remote environments - engage most with short-form, on-demand content. - The ideal candidate knows how to create video-based training, “quick hit” learning modules, screen recordings, and micro-learning assets in addition to traditional curriculum. - Experience with e-learning authoring tools (e.g., Articulate, Rise, Camtasia, or similar) is strongly preferred. - Proven facilitation and public speaking ability - comfortable leading live virtual training sessions with confidence and adaptability. - Strong organizational and project management skills with the ability to manage multiple training initiatives simultaneously and meet deadlines. - Experience assessing performance data and translating insights into actionable training interventions. - Ability to present regular written and verbal training reports to management on individual and team progress. - Exceptional communication skills - oral, written, and presentation. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams). - Strong reasoning and problem-solving skills; ability to work through complex situations with limited standardization. - Ability to work independently in a remote environment while maintaining high accountability and results. WORK ENVIRONMENT: Work fully remote with direct reporting to the Corporate Office in Bellevue, WA. COMPENSATION: This is a non-exempt position with an hourly range of $21.00 - $26.00/hour, depending on experience. BENEFITS: - Medical - Dental - Vision - Life Insurance - 401K - EAP - PTO & Paid Holidays Compensation Range $21—$26 USD Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. For applicants located in CA: link

• Design engaging, modular learning experiences that meet business objectives and learner needs. • Develop eLearning, microlearning, and blended programs using instructional design best practices and Deel’s tone and brand. • Translate complex product and process information into clear, actionable learning content. • Build assets such as SCORM modules, short-form videos, and job aids, using AI tools to enhance speed and creativity. • Evaluate and iterate on content using engagement data, assessments, and learner feedback. • Partner with Enablement Managers, Product, and other stakeholders to scope, design, and deliver learning projects. • Manage multiple design projects from concept to release, ensuring timelines and quality standards are met. • Participate in peer reviews and contribute to design feedback that improves learning quality and consistency. • Maintain version control and alignment across Deel’s enablement content library. • Track learning effectiveness through metrics and stakeholder feedback, using insights to refine content and design. • Recommend workflow and process improvements that enhance efficiency, scalability, or learner experience. • Stay current on instructional design trends and technologies to bring new ideas to the team.