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Director, Total Rewards

DirectorDirectorOtherRemoteLeadTeam 501-1,000

Location

United States

Posted

96 days ago

Salary

$18 / hour

Seniority

Lead

No structured requirement data.

Job Description

Director, Total Rewards

Western Milling

Role Description The Director of Total Rewards is a strategic and hands-on leader responsible for designing, implementing, and managing the organization’s compensation, benefits, recognition, leave administration, and wellbeing programs. This role will ensure our total rewards offerings support the company’s business objectives, promote employee engagement, and remain competitive, cost-effective, and compliant. The Director will also lead the total rewards team and collaborate across departments to deliver a positive and consistent employee experience. This position can be located in Kansas City (Parkville), MO, Boulder, CO, Goshen/Visalia, CA, or remote for the right candidate. Responsibilities - Leadership, Collaboration & Strategy - Lead and develop a high-performing Total Rewards team, providing coaching, direction, and performance feedback. - Collaborate with senior leadership, Finance, Legal, and HR Business Partners to align rewards programs with strategic business goals and employee needs. - Analyze data and trends to provide strategic insights and influence organizational decision-making. - Stay current on market trends, emerging practices, and regulatory changes related to total rewards. - Participate in HR departmental planning, goal-setting, and budgeting processes. - Benefits Strategy & Oversight - Lead the strategy, design, and execution of employee benefit programs, including health, dental, vision, life, disability, wellbeing, and voluntary offerings. - Ensure programs are cost-effective, competitive, aligned with organizational goals, and enhance employee satisfaction. - Manage vendor and broker relationships, contracts, and renewals. - Partner with brokers, carriers, and internal teams (e.g., Accounting, Legal, HRIS) to ensure accurate data, funding, and compliance. - Guide annual open enrollment strategy, communications, and implementation. - Ensure compliance with applicable federal, state, and local laws (e.g., ERISA, HIPAA, ACA, COBRA). - Monitor benefit trends and regulations to recommend program enhancements and mitigate risks. - Review and ensure maintenance of benefit-related policies and documentation. - Oversee our leave of absence programs, including FMLA, ADA, and state-specific leaves. - Compensation Strategy & Compliance - Develop and maintain company-wide compensation philosophy, policies, and practices. - Oversee job evaluations, market pricing, and pay structure design to ensure internal equity and external competitiveness. - Lead the annual compensation planning process, including salary budgeting, merit increases, and incentive program administration. - Manage short- and long-term incentive plans, including eligibility, design, and communication. - Ensure compliance with wage and hour laws, 409A, ERISA, compensation-related reporting, and audit requirements. - Partner with internal stakeholders to produce data and insights for leadership decision-making. - Provide clear, consistent messaging to employees and leaders about compensation programs. - Employee Recognition & Engagement - Design and oversee enterprise-wide recognition programs that promote employee engagement and reinforce company values. - Develop scalable approaches to rewards and recognition that include both monetary and non-monetary strategies. - Evaluate program participation, employee feedback, and impact on culture and performance. - Partner with internal stakeholders to effectively brand and communicate recognition initiatives. Qualifications - Bachelor’s degree in human resources, business administration, or a related field. - 8+ years of progressive experience in total rewards, including compensation and benefits; experience with recognition and wellness is a plus. - 3+ years of experience providing leadership through people management, mentoring, training, or project/team oversight. - Strong understanding of U.S. benefits compliance and compensation regulations. - Experience with compensation benchmarking tools and job architecture frameworks. - Proficiency with HRIS systems, data analysis tools, and vendor platforms. - Proven ability to build positive relationships and influence at all levels and manage cross-functional initiatives.

Job Requirements

  • Bachelor’s degree in human resources, business administration, or a related field.
  • 8+ years of progressive experience in total rewards, including compensation and benefits; experience with recognition and wellness is a plus.
  • 3+ years of experience providing leadership through people management, mentoring, training, or project/team oversight.
  • Strong understanding of U.S. benefits compliance and compensation regulations.
  • Experience with compensation benchmarking tools and job architecture frameworks.
  • Proficiency with HRIS systems, data analysis tools, and vendor platforms.
  • Proven ability to build positive relationships and influence at all levels and manage cross-functional initiatives.

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AVP of Digital Product - Stop Loss

Symetra

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. We provide products and services people need at a competitive price. We communicate clearly and openly so people understand what they’re buying. We design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI).

Director96 days ago
OtherRemoteTeam 1,001-5,000

Symetra has an exciting opportunity to join our team as an AVP of Digital Product - Stop Loss! About the role As the AVP of Digital Product - Stop Loss, you will set and lead the long‑term product vision, strategy, and multi-year roadmap for a critical product line. You will use your business and technical expertise to shape digital product direction, guide investment decisions, and manage products end‑to‑end across their lifecycle. You will define clear value propositions, influence senior stakeholders, and make strategic recommendations on when to enhance, scale, replace, or retire products. You may oversee a portfolio of related products or a single, enterprise‑critical platform with complex dependencies. 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Director of Insurance

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We help eCommerce merchants grow by empowering them with the #1 shipping solution tool needed to save time and money.

Director96 days ago
OtherRemoteTeam 201-500Since 2013H1B Sponsor

Shipping & handling responsibilities - Lead the vision, strategy, and roadmap for the API insurance product, ensuring alignment with broader product and business priorities. - Define, track, and analyze insurance and claims metrics and KPIs to measure performance and inform ongoing improvements. - Build and maintain relationships with insurance carriers and third-party partners, serving as the primary point of coordination. - Manage the insurance API connector and associated documentation, ensuring clarity, reliability, and ease of integration. - Partner with the GTM team to support the positioning and sale of the API insurance offering. - Collaborate with Marketing on insurance product launches and feature updates, providing product context and input as needed. - Work closely with Customer Support to understand customer sentiment and incorporate feedback into product improvements. - Set and maintain the pricing strategy to determine appropriate pricing for the insurance offering. - Oversee the end-to-end claims experience, ensuring a consistent and reliable experience for customers. Your shipping requirements - Experience building and managing embedded or API-based insurance products, with a strong understanding of insurance offerings and claims workflows - Ability to define, track, and analyze insurance and claims KPIs to inform prioritization and continuous improvement - Experience working on API-driven products, including managing integrations and maintaining clear, high-quality developer documentation - Proven ability to partner with Go-To-Market, Marketing, and Customer Support teams to support product positioning, launches, and customer experience improvements - Experience building and maintaining relationships with insurance third-party partners, serving as a primary point of coordination - Demonstrated experience setting and maintaining pricing strategies for B2B or API-based products, balancing customer value and business objectives - Ability to oversee the end-to-end claims experience, ensuring consistency, reliability, and operational efficiency - Experience operating in a high-growth environment with evolving priorities and processes - Eight or more years of total professional experience in product, platform, or adjacent roles What is in the Shippo Package? - Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available! - Take-as-much-as-you-need vacation policy & flexible working hours - One week-long company wide winter slow down - 3 Volunteer Days Off (VTOs) - WFH stipend to set up your home office - Charity donation match up to $100 - Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth - Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings Compensation Our Compensation Shippolicy: We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $210k to a max $284k annual salary. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California. The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section. Sail through the process: Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com Shippos in the wild: Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally. For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.

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$210K - $284K / year
Job Closed
Symetra logo

AVP – Operations and Strategic Solutions – Remote

Symetra

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. We provide products and services people need at a competitive price. We communicate clearly and openly so people understand what they’re buying. We design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI).

Director96 days ago
OtherRemoteTeam 1,001-5,000

Symetra is seeking an AVP, Operations and Strategic Solutions to help build and advance digital and operational capabilities for our Independent Marketing Organization (IMO) channel. About the role In this role, you will guide roadmap planning, prioritization, and execution for IMO digital initiatives. You’ll work closely with cross-functional partners to define requirements, support testing, and ensure operational and risk considerations are integrated into decision-making. You will also serve as a key operational leader, shaping strategy and ensuring smooth delivery of critical initiatives. What you will do - Strategy - Manage and optimize customer and agent/advisor experiences to align with organizational goals. - Partner with the VP of Service & Operations to define strategic direction and drive execution. - Set and communicate department goals to support alignment and performance. - Foster collaboration across teams within Service & Operations and with key business partners. - Represent Service & Operations in product development, sales initiatives, and cross-functional projects. - Sponsor high-visibility initiatives and ensure effective delegation and delivery. - Lead multiple projects and initiatives to successful completion. - Business Leader for the RD Ecosystem - Collaborate with Product, Distribution, Compliance, Operations, and other stakeholders to develop and maintain the initiative roadmap, emphasizing risk reduction and operational efficiency. - Oversee sequencing, scope, and prioritization of roadmap elements. - Guide requirements definition and test plan approvals. - Communicate regularly with stakeholders and provide input on pacing and delivery. - Serve as a key decision-maker, applying a holistic operational and risk-focused perspective. - People Development - Lead and develop managers to build high-performing, empowered teams. - Support staffing, training, coaching, and development efforts across teams. - Assess staffing levels to ensure appropriate resource allocation. - Promote a culture of continuous improvement. - Tactical Execution - Ensure service-level targets are achieved, including call center responsiveness, processing turnaround times, and claims accuracy. - Oversee adherence to procedures, legal requirements, and compliance standards. - Manage audits and follow-up actions. - Represent Retirement as needed for claims-related litigation matters. - Lead process improvement efforts and deliver presentations to senior leadership. - Manage multiple budgets and communicate variances effectively. Why Work at Symetra Here’s what some of our employees have to say about why they work at Symetra: “We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!” - Stephanie F., VP Customer Service & Operations “I truly believe there’s something for everyone at Symetra. No matter what your passion is, if you enjoy being part of something bigger than yourself and want to make a meaningful difference, this is the place for you. We’re more than just an insurance company—we’re a community with purpose.” - Joanne S., AVP Compliance What we offer you Benefits and Perks We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. - Flexible full-time or hybrid telecommuting arrangements - Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% - Paid time away including vacation and sick time, flex days and ten paid holidays - Give back to your community and double your impact through our company matching - Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $141,600-$236,000 plus eligibility for annual bonus program and long-term incentive plan Who You Are - 15+ years of industry experience with proven leadership. - Proven experience with annuities and retirement products within the IMO channel required. - Demonstrated ability to lead through senior functional leaders and deliver large-scale initiatives. - Strong communication skills with the ability to simplify complex topics and influence executives. - Experience working with external partners and supporting strategic negotiations. - Experience with agile software delivery teams and driving capabilities at a strategic and tactical execution level. - Change leadership experience with an ability to drive change through effective communication and collaboration. - High school diploma required; bachelor’s degree preferred. - Ability to travel as needed. Travel: - Required Training & Professional Development All newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra’s corporate headquarters in Bellevue, Washington. Symetra covers all travel and accommodation expenses. - Reasonable Accommodations Symetra is committed to providing equitable access to all job-related responsibilities, including required travel. If reasonable accommodations are needed for travel, Symetra’s HR department will work to provide appropriate solutions in alignment with individual needs and company policies. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: - Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." - Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. - Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: - Disqualification from the recruitment process - Withdrawal of a job offer - Termination of employment and other criminal and/or civil remedies, if fraud is discovered

United States
$141K - $236K / year