• Maintain and manage the program project schedule and associated task lists to ensure timely completion of all contract requirements • Track and manage weekly application development activities and change requests, including scope, level of effort, estimated timelines, and projected delivery dates • Develop, maintain, and update the Project Management Plan (PMP) to guide overall program execution and performance • Prepare and submit Monthly Status Reports (MSRs) summarizing activities, accomplishments, issues, and progress for the reporting period • Develop and maintain a monthly POA&M Action Plan to identify and track information system security and privacy weaknesses and associated remediation activities • Utilize DTMO-approved issue tracking systems to manage tasks, incidents, and project-related issues • Develop and implement an IT Management Support Plan to ensure effective coordination of program activities and resources • Create and maintain Standard Operating Procedures (SOPs) to support consistent operations and knowledge transfer • Coordinate with DTMO leadership and stakeholders to monitor program performance, address risks, and ensure contract deliverables are met.

• Leads new business implementations and drives operational continuity across multiple sites. • Partners with Engineering to develop detailed process flows and layout plans. • Leads performance improvement initiatives and crisis management support. • Oversees operational reviews for RFPs and implementation tollgates. • Manages UAT and volume stress testing. • Collaborates with Human Resources for hiring, training, and professional development programs. • Provides ongoing growth and development opportunities for team members.

The Program Management Advisor is a key member of the Non‑Par Management / Out‑of‑Network Protection Team (ONPT). This role develops and maintains knowledge management tools, capabilities, best practices, policies, procedures, and repeatable processes across multiple lines of business, products, and Cigna companies. This position drives operational reporting, controls, audits, and tools with a focus on delivering high‑value initiatives. The Advisor identifies and prioritizes operational issues, pain points, and process gaps that impact provider, client, and customer experience. The role regularly partners with vendors, internal teams, and matrix stakeholders to improve the ONPT operating model and downstream service experience. The Advisor serves as a subject-matter expert across segments, products, and claim engines and is a key driver of business-process improvement initiatives. Using analytics, the Advisor delivers ongoing solutions to recurring issues and trends and supports the resolution of high‑priority, high‑impact escalations across lines of business. Duties and Responsibilities - Develop, execute, and maintain the ONPT knowledge management strategy, including tools, best practices, policies, procedures, and reusable processes - Create and maintain tools, reports, and job aids that drive operational improvements, including operating manuals and centralized data repositories - Recommend and lead the development of systemic monitoring tools, controls, and processes to detect and address defects - Manage operational readiness for ONPT projects, including requirements gathering, prioritization, testing, and implementation; partner with Development and IT teams - Analyze and translate data to identify improvement opportunities, with a focus on efficiency and automation - Perform vendor security activities, including onboarding, access management, equipment issuance, and returns - Act as a subject matter expert liaison between IT and the business for system releases impacting non‑par operations - Provide actionable insights and recommendations to leadership related to people, process, and technology - Deliver consistent operational performance reporting across ONPT operations - Monitor efficiency and recommend improvements related to claims flow between Service Operations, ONPT, and vendors - Identify and prioritize issues and process gaps that contribute to customer abrasion Position Requirements - Bachelor’s degree or equivalent relevant work experience - Strong background in Medicare and Commercial lines preferred - Experience with reporting and/or automation tools preferred - Experience leading operational readiness activities or managing multi‑component initiatives across teams - Experience in benefits and claims administration and/or project or relationship management preferred - Strong knowledge of non‑par programs preferred - Advanced knowledge of Cigna products, lines of business, and claim systems required - Demonstrated ability to take ownership and deliver results with minimal supervision - Strong written and verbal communication skills; ability to work in a highly matrixed environment - Proven analytical, problem‑solving, and project management skills If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 95,400 - 159,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Entity: Oracle America, Inc. Job Duties: Manage the development and implementation process of a specific company product, involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget. Monitor project(s) from initiation through delivery. Organize interdepartmental activities ensuring completion of project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction. May consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance. May telecommute. (385.23115) Employer will accept a Master's degree in Computer Science, Engineering, or related technical field and 4 years of experience in the job offered or in a Program Manager-related occupation. Position requires: 1. Experience in leadership and management, either with direct reports or with cross functional teams; 2. Business case development; 3. Market landscape analysis; 4. Vision documents; 5. SWOT analysis; and 6. Utilization of tools for Agile software development, including Jira and Confluence Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.