• Plan, develop, direct, coordinate and monitor all activities to successfully bring our product and services to new payers • Navigate contract strategy, negotiations, and renegotiations to optimize partnership structure and success • Manage contract negotiations with current and future Medicaid and commercial payers • Own pricing model and reviewing of unit economics for each contract • Leverage data to generate insights and identify new opportunities for payer partnership growth • Collaborate with cross functional, internal stakeholders to deliver insights to inform product operations and strategy • Evaluate current and potential new geographic areas for new business opportunities • Oversee policy and regulatory environment and serve as an expert level resource related to business review of all contracts, amendments, and correspondence • Collaborate with the Finance and Product teams to develop alternative payment models and ensure delivery of engagement and outcome based performance • Identify opportunities for enhanced relationships, reimbursement, referrals, and a growing market presence • Prepare forecasts and advise the Executive Leadership Team (ELT) on all matters concerning net revenues in the areas of Medicaid and commercial partnerships • Drive sales to increase revenue growth with new (and renewed contracts) to expand Cayaba Care’s value-add to healthcare payer clients, and increase overall domain footprint • Identify and capture add-on, new capability, and cross-sell opportunities to drive sales and revenue growth within the healthcare payer industry • Work closely with the CEO to explore new sales opportunities and ensure a unified approach to payer partnership and contract management • Develop and recommend payer pricing, contracting and operational strategies to optimize the long-term financial profitability of the company • Work closely with the Finance team to evaluate, source, design, recommend, and monitor the execution and effectiveness of processes designed to ensure timely and accurate reimbursement from payers

• Initiate new business opportunities with current clients and new prospects. • Maintain the division’s CRM/QuickBase data. • Update project status and completion dates weekly. • Monitor weekly/monthly billings and collections with Accounts Receivable. • Review monthly financial and operational performance and deliver monthly division reports. • Lead, coach, and develop a high-performing team; conduct weekly team calls and deliver weekly operational reports. • Partner with Marketing on the division budget and share project highlights for promotion. • Create new projects in QuickBase with accurate scope and estimates (labor, materials, travel) to maintain target margins. • Communicate scope, requirements, and resources to staff and vendors/subcontractors. • Generate and manage project change orders with Director-level oversight. • Review and approve all timecards and expenses for each project. • Ensure required inspections, records, and documentation are completed and uploaded. • Maintain schedule and budget; ensure project quality meets or exceeds standards; manage closeout and invoicing. • Review contracts, drawings, specifications, and scopes; procure and manage vendors/subcontractors as needed. • Generate and manage project schedule requests in QuickBase. • Communicate with Project Managers on team logistics and travel. • Review and approve team timecards and expenses. • Partner with HR on retention, hiring needs, and regular team communication. • Collaborate with HR, Operations, and Senior Management on division resource planning.

• Responsible for the development and execution of the account plan for targeted accounts • Generate a top down and bottom-up organization approach that leads to the achievement of all leading and lagging performance indicators across all functions. • Demonstrate executive presentation skills and strong ability to interact with both C and D Suite within accounts. • Demonstrate ability to lead matrix teams to deliver organizational impact. • Ability to synthesize data into tailored engagement’s that forges on-going strategic partnerships. • Improves ViiV’s reputation in the market through connecting multiple market stakeholders together for improved patient outcomes. • Responsible for the coordination of executive exchanges that lead to success for both organizations. • Achievement of product adoption goals for the ViiV portfolio • Removal of non-clinical barriers resulting of faster adoption of ViiV products across the account. • Local leader that drives a high accountability environment and achievement of ways or working goals. • Aligning to and exemplifying ViiV’s core values with every interaction, both internal and external.

• Lead pricing and monetization strategy across the product portfolio, aligning customer value, market dynamics, and business objectives. • Program manage the annual price increase (API) process, including planning, cross-functional coordination, approvals, execution, and post-implementation analysis. • Analyze buyer behavior, market trends, and competitive dynamics to recommend monetization strategies, including bundles, packaging changes, and new pricing models. AI monetization will be a key area of focus. • Own pricing operations and governance, including pricing committees, approval workflows, discounting frameworks, and pricing documentation. • Manage the introduction, modification, and retirement of SKUs, partnering closely with Finance, Revenue Operations, BizApps, Product, and GTM teams to ensure operational readiness. • Develop and maintain pricing models, financial projections, and KPIs to measure pricing performance, realization, and impact on growth and profitability. • Partner with Product and GTM teams on commercialization and launches, ensuring pricing, packaging, enablement, and systems are ready to support new offerings. • Lead cross-functional pricing initiatives such as complex programs, managing timelines, dependencies, risks, and stakeholder alignment. • Establish scalable processes and tooling to support lead-to-cash pricing execution, billing, and reporting. • Present pricing insights, recommendations, and outcomes to senior leadership, driving informed decision-making and change management.