- **Club performance ** - With support from your MD and central functions, actively manage the Club’s financial and service delivery performance - ** Client Service Delivery Management ** - Lead new client onboarding: advising on and developing templates and playbooks, agreeing negotiating positions, escalations and handoffs and launching clients into day to day service delivery. - Oversee the intake of new client requests, triage/assessment and allocation to team members - Balance team member workloads for efficiency - Monitor SLAs and intervene where necessary - Ensure overall client satisfaction - Maintain an active client caseload, likely to be at around 40% of the volume of other lawyers in the team, and anticipating that may increase at times to cover short term peaks or team absence - **Team Management and Leadership ** - Day-to-day line management of Club lawyers and legal professionals, although you may choose to delegate to / share with more senior team members when appropriate - Absence planning and workload management for team members - Performance management, including active management of under-performers - Actively manage Consultant team members - Forward planning, recruiting, onboarding and training of new team members - Coaching and developing team members and keeping an eye to their welfare - Club social, culture, wellbeing and sense of belonging - **Account Management ** - Working with the CCO, your MD and Lawyer team, execute Avantia’s account management programme with your Club’s clients, including looking for cross- and up-selling opportunities - Lead continuous improvement programmes for your clients - Manage all escalations and take ownership for overall client satisfaction - **Service Line Leadership ** - Act as a member of the Service Line Leadership Team, led by the MD - As part of the Leadership Team coordinate ensure smooth and consistent service delivery and team management across Clubs - Contribute to Service Line strategy and planning, help to develop and launch new products, improve service delivery capabilities - Support new Clubs and their Legal Directors - Support Service Line go-to-market planning and pre-sales

• Partnering across KOHO Tech and KOHO Bank to provide practical regulatory advice that enables growth while protecting customers. • Supporting the design and launch of new financial products and features, identifying regulatory risks early and helping teams build compliant solutions. • Playing a key role in helping KOHO set up and operationalize a regulated bank, including supporting engagement with regulators such as OSFI, FCAC, and the Bank of Canada. • Supporting marketing and growth teams by ensuring campaigns are effective and compliant with financial services and consumer protection requirements. • Providing guidance to customer-facing teams on complaints handling, communications, and fairness considerations. • Helping build scalable legal and regulatory processes to support KOHO’s long-term growth as a regulated financial institution.

• Partner with Product and Engineering on regulatory strategy • Lead commercial contracting • Own the day-to-day contracting process • Help build the company’s compliance foundation • Advise internal teams on operational risk • Support corporate governance and company operations • Provide guidance on employment and internal matters • Help scale the legal function

About ScrunchScrunch, a venture-backed startup, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them. As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet. With $26M in backing from Mayfield Fund, Decibel, Homebrew, GTM Capital, and leading Silicon Valley founders and operators, Scrunch has scaled rapidly since commercial launch. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Skims, and breakout startups like Clerk—use the platform. About the RoleWe are seeking a strategic, business-savvy Head of Legal to build, lead, and scale our legal function as we continue to grow rapidly. You’ll thrive here if you pick up a 40-page enterprise MSA and already know, before you're halfway through, which three clauses are going to be the fight. This role isn't for someone who leads with 'here's why we can't'. We need someone who leads with 'here's how we do it safely”. Let's be real-- as a Series A company, you'll rarely have the leverage in a negotiation. The Fortune 500 customers we're closing know it, and their legal teams definitely know it. You'll need to be comfortable with that. What you'll have instead is speed, flexibility, and the ability to actually pick up the phone. You've sat across the table from procurement and legal teams who have 10x your resources before and found a way to get the deal done anyway. You'll also be the only lawyer here for a while. Some days that means closing a $500K enterprise deal; others it means updating our privacy policy or settling a heated internal debate about whether we need an NDA for a coffee meeting. If that variety energizes rather than exhausts you, we should talk. Location Requirement: - Applicants must reside in one of the following states: Arizona, California, Colorado, Florida, Illinois, Indiana, Massachusetts, Maryland, Missouri, Minnesota, New Hampshire, New Jersey, New York, Ohio, Texas, Utah - We are unable to hire outside of these states at this time. - If you are based in New York, this role will be considered Hybrid, 3x/week in-office with flexibility. What You’ll DoLegal Strategy & Leadership - Lead and grow the company’s legal function, providing strategic guidance to the executive team on legal risks, opportunities, and business impact. - Serve as a thought partner across teams (Product, GTM, Finance, People) to anticipate issues and recommend creative, business-driven solutions. Commercial Contracts & Operations - Own commercial contracting — including SaaS agreements, reseller/channel contracts, strategic partnerships, NDAs, DPAs, and vendor agreements. - Build and maintain contract playbooks, templates, and workflows to improve speed and consistency. - Serve as the primary legal resource for revenue-generating activities and deal acceleration. Compliance & Data Privacy - Advise on regulatory compliance, data privacy (e.g., GDPR, CCPA), security matters, and product-related legal considerations. - Develop and maintain privacy policies, terms of service, and data processing agreements. Corporate Governance & Transactions - Manage corporate legal matters, including board minutes, cap table, equity grants (options/RSUs), and 409A valuations - Support the next fundraising round — including term sheet review, due diligence, and closing mechanics - Maintain corporate records and coordinate with outside counsel on M&A and strategic transactions. Employment & People Operations Support - Advise the People team on employment law, HR policies, workforce compliance, offer letters, and internal investigations. - Help shape policies that scale with company growth. Outside Counsel & Budget Management - Engage and manage external firms, setting scope, monitoring progress, and controlling legal spend. Who You Are - Experienced Attorney: 8–12+ years of legal experience, including a mix of law firm and in-house roles, preferably at high-growth technology or SaaS companies. - Commercial Contract Pro: Deep experience drafting, negotiating, and advising on a broad range of commercial agreements without sacrificing quality or judgment. - Business-Focused: You think beyond risk avoidance, evaluating legal issues through the lens of business impact and practicality. - Process Builder: Comfortable creating and refining legal playbooks, systems, and templates that scale with the organization. - Versatile & Independent: You thrive in a dynamic environment — juggling corporate, privacy, employment, and commercial matters in the same day and you don't need a large team to get things done. - Trusted Advisor: Strong communicator who earns trust across teams and can influence decisions at all levels. - Bar Admission: Juris Doctor (or equivalent), admitted to practice in the relevant jurisdiction or authorized (e.g., registered in-house) Nice-to-Have - Experience with technology companies at similar stages of growth - Prior leadership of legal functions or teams Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.