• Perform the daily tasks of delegation oversight • Conduct practitioner/provider group credentialing audits • Negotiate and manage delegation contractual agreements • Be a key contributor for internal and external organization audits • Analyze and manage delegated provider data • Maintain working knowledge of regulatory credentialing requirements • Collaborate effectively with delegated groups and other matrix partners • Provide support and act as a subject matter expert for various projects • Perform other related duties as assigned.

• Provide recommendations, reporting, and guidance on best practices to clients to improve deliverability for their email programs and to get the most out of Zeta Global. • Own an assigned portfolio of paid deliverability services clients. • Own and manage onboarding projects including discovery, IP and domain provisioning, email authentication, reputation warming plan development and execution. • Manage retainer based strategic projects focused on optimizing inbox placement and driving response. • Collaborate on Mail System Infrastructure and DNS Management. • Utilize 3rd party Deliverability Monitoring Tools. • Provide email best practices consultation to clients and Internal stakeholders. • Handle support requests for all clients through the ticketing system. • Work with the Deliverability team to maintain the health of the email ecosystem. • Build, enhance and optimize Kibana Queries, Visualizations, and Dashboards. • Verify Correct DNS Configuration. Troubleshoot and resolve DNS issues. • Create and present Deliverability Services Reports to Clients with insights and Go Forward Guidance. • Provide Best Practices Guidance and Strategic Deliverability Guidance directly to Clients. • Collaborate with cross-functional internal teams.

City/State Norfolk, VA Work Shift First (Days) Overview: Overview The IT Analyst supports day-to-day operations and optimization of enterprise applications, with a primary focus on supporting IT Shared Services within the Office of the CIO. This role assists with IT resource planning, data analysis, and the development of presentations and reporting materials to support leadership decision-making. The IT Analyst is responsible for supporting application builds, upgrades, and enhancements while analyzing business and technical needs to recommend solutions that improve efficiency and reduce costs. This role partners with cross-functional teams and stakeholders to evaluate workflows, gather requirements, and ensure effective application utilization. Responsibilities include supporting incident, problem, and change management, developing and executing test plans for system updates, and maintaining documentation of test results and system changes. The analyst also supports application integration efforts, communicates system updates and issues, and contributes to smaller projects or components of larger initiatives. This role will also support Workday Security functions as part of ongoing responsibilities, working closely with internal teams to ensure appropriate system access and governance. As an experienced professional, the IT Analyst works independently with general supervision, applies practical knowledge to solve moderately complex problems, and may influence others through effective communication and collaboration. Education Bachelor’s Degree (Required) or 3+ years of relevant experience with a degree 5+ years of relevant experience without a degree Certification/Licensure No specific certification or licensure requirements Experience - Experience supporting enterprise applications, including system builds, upgrades, and enhancements - Experience with data analysis, reporting, and presentation development (e.g., Excel, PowerPoint, or similar tools) - Experience gathering business requirements and performing workflow analysis to support process improvement - Experience with incident, problem, and change management processes in an IT environment - Ability to work in a cross-functional team environment and communicate effectively with technical and non-technical stakeholders Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Role Description This position, with minimal supervision, uses defined methodologies in a team environment to perform system life cycle tasks for Epic Willow Ambulatory, Epic Willow Inventory, and Willow Specialty Pharmacy, and Genomics. These tasks include: - Planning - System analysis - Design - Application building - Integration - Testing - Maintenance - Support - Completion of assigned project work This analyst will help to support Froedtert’s Retail and Clinical pharmacy teams and other duties as assigned. May lead small projects or initiatives and will be precepting pharmacy learners (students and residents). Qualifications - Bachelor's degree in Pharmacy is required. Requirements - Experience with the implementation and/or support of Epic module(s) is required. - Moderate knowledge of one module within the EHR is required. - Basic knowledge of the integrated EHR is required. - A minimum of 3 years of hospital practice experience is preferred. - 1 year or more experience with the EHR is preferred. - Epic Proficiency, Accreditation or Certification is required. - Highly prefer Willow Ambulatory, Epic Willow Inventory, and Willow Specialty Pharmacy, Genomics. Benefits - Pay is expected to be between: $49.15- $84.07 (expressed as hourly). - Paid time off. - Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities. - Academic Partnership with the Medical College of Wisconsin. - Referral bonuses. - Retirement plan - 403b. - Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics. - Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available.