The application window is expected to close on: 03/31/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Who We Are Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. About the Role We're looking for a Lead Product Manager who is a great product manager first-and happens to have real depth in modern AI/ML. You'll own product strategy for key AI/ML feature areas, working closely with engineering and research to ship capabilities that make our customers' lives easier. This isn't a traditional enterprise PM role. We want someone who has built AI-native products and understands how they actually work under the hood. Ideally, you've spent time at companies like Cursor, Windsurf, Replit , or similar places where AI isn't a feature; it's the product. You'll bring that perspective to ThousandEyes as we build the next generation of intelligent, agentic capabilities on top of one of the richest network telemetry datasets in the world. What You'll Do - Be the connective tissue between product and ML - you'll sit at the intersection of customer problems and technical possibilities, translating between what users need and what models can do. - Get your hands dirty with the technology - you're comfortable digging into how a model behaves, why it's making certain predictions, and what trade-offs come with different approaches. - Rethink the user experience from first principles -instead of bolting AI onto existing workflows, you'll help design interactions where intelligent automation is the default. - Make hard calls on ambiguous problems -AI product development is messy; you'll need to decide when something is good enough to ship and when it needs more iteration. - Bridge the gap between research and production -help the team move from promising experiments to features that work reliably at scale. Qualifications - 8+ years in product management, with experience shipping AI-native or ML-powered products - Strong product fundamentals-you know how to discover what matters, prioritize ruthlessly, and get things out the door - Genuine technical depth in ML-you understand how modern models work (especially transformers), and can engage meaningfully with engineers on architecture and trade-offs - Experience at companies building agentic AI products (Cursor, Windsurf, Replit , Cognition, etc.) is a strong plus - Excellent communicator-can distill complex topics for different audiences and influence across teams and levels - Bias for action; comfortable operating with ambiguity and making calls without perfect information Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $135,800.00 to $198,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees - 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco - Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees - Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) - 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next - Additional paid time away may be requested to deal with critical or emergency issues for family members - Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: - .75% of incentive target for each 1% of revenue attainment up to 50% of quota; - 1.5% of incentive target for each 1% of attainment between 50% and 75%; - 1% of incentive target for each 1% of attainment between 75% and 100%; and - Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $168,800.00 - $277,400.00 Non-Metro New York state & Washington state: $148,800.00 - $248,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

• Lead the delivery of complex solution products that deliver meaningful value to our customers • Collaborate closely with engineering and business stakeholders to understand customer needs, define product direction, and translate business problems into actionable requirements • Refine and prioritize the product backlog, develop user stories, and guide Product Discovery and Product Definition efforts • Validate solutions and ensure alignment throughout the delivery process • Champion product quality by providing input on test strategy, test cases, and ensuring solutions meet or exceed customer expectations • Maintain strong cross‑functional relationships with engineering, product management, customer service, go‑to‑market teams, technology partners, and commercial customers • Monitor product performance and usage, serving as the point of contact for questions, enhancements, and issue resolution across the product lifecycle

• Act as a trusted technical advisor to engineering and product teams on platform architecture, modernization, and best practices; build credibility and influence with engineering and digital product leadership to shape backlogs, standards, and engineering practices. • Provide strategic direction for platform evolution, ensuring business and technology roadmaps are aligned both tactically and strategically, from near‑term delivery through long‑term capability development. • Design, prototype, and evolve core platform components, contributing to the broader enterprise architecture and enabling engineering teams with scalable, secure, and well‑documented reference solutions. • Evaluate, design, and integrate AI/ML capabilities into platform services, including model consumption patterns, automation, and intelligent workflows that deliver measurable business value. • Lead platform assessments and architectural reviews, conducting stakeholder alignment, risk analysis, and structured problem‑solving to support high‑priority initiatives and critical decision‑making. • Influence Discovery, Framing, and Inception activities across the ecosystem, applying architectural simplicity and sound engineering principles to drive clear outcomes and reduce complexity. • Apply industry standards and assess emerging technologies, synthesizing and communicating relevant insights to the broader engineering community to ensure platform solutions meet enterprise expectations. • Collaborate closely with security, risk, and compliance teams to ensure platform architectures adhere to governance, regulatory, and security requirements by design. • Provide technical mentorship and thought leadership, including documentation standards, and knowledge sharing across platform consultants and engineering teams.

Overview: Nerdy is looking for an innovative Director of Software Engineering to lead our Consumer Acquisition engineering organization, owning the complete funnel from marketing website and lead generation through telesales and ecommerce conversion to new customer onboarding. You'll manage multiple engineering teams across the US, Canada, and LATAM, building the systems that drive millions in annual revenue for our consumer tutoring business. What You'll Own - Sales Agent Tools: Internal applications for telesales conversion, post-sale onboarding, call/SMS handling, lead routing, and work distribution supporting 100+ concurrent agents - AI-Powered Sales Automation: Jamie, our outbound AI voice agent that handles lead qualification and transfers to human agents, currently managing 80%+ of outbound dials - Ecommerce & Self-Service: Self-service purchasing experiences, quotes checkout, and reactivation flows reducing sales CAC and expanding acquisition channels - Marketing & Lead Generation: Consumer-facing websites, content management systems, landing pages, lead forms, and PPC/SEO optimization - Communications & Operations: Email/SMS orchestration, call metrics, AI-powered scoring, business dashboards, alerting, and workforce management tools About Nerdy: At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us. How we compete: - AI-Native at every level From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done. - Entrepreneurial velocity Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die. - Free-market rigor Ideas rise or fall on merit and results - no committees, no politics, no cap on upside. - Full-stack ownership You design, build, and run what you ship; accountability is a feature, not a bug. - Reward for contribution Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded. - Relentless exploration Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way. - Is Apolitical You stay focused on mission-aligned outcomes, not distractions or unrelated causes. If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com. Nerdy’s shareholder letters below explain our latest products and strategy: - Q4-2025 Shareholder Letter - Q3-2025 Shareholder Letter - Q2-2025 Shareholder Letter Qualifications: - 8+ years software engineering, 4+ years leading engineering teams. - Experience managing multiple squads or 15+ person organizations. - Experience managing remote or distributed teams across time zones. - Strong agentic (LLM) coding skills and hands-on technical leadership; this role requires active involvement in code reviews, architecture decisions, and technical problem-solving. - Track record shipping B2C/SaaS products at scale. - Deep expertise in web applications, distributed systems, APIs. - Proven ability to balance technical excellence with business delivery. - Experience with sales tools, CRM, or marketing technology preferred. - Experienced with AI-native tools that enhance productivity and speed (Cursor, Make.com, Supabase, Netlify, Claude Code, n8n, Firecrawl, ChatGPT, Grok, Bolt, Vercel, etc). Technical Environment - Architecture: Modern web applications, real-time agent systems, event-driven architecture with Kafka. - Cloud: AWS-native infrastructure with Kubernetes. - Integration-heavy: Twilio Flex (contact center), SMS/RCS messaging, Segment (CDP), Braze/SendGrid (communications), Regal (sales automation), Google/Meta Ads. - Scale: High-traffic consumer web properties, 100+ concurrent sales agents, peak-driven traffic patterns. Responsibilities: - Ship features during critical sales periods. - Drive platform simplification while solving immediate business needs. - Build and retain high-performing engineering teams. - Partner with Product, stakeholders, and executives across Marketing, Sales Operations, and Sales leadership. - Represent engineering in executive planning and reviews. - Manage multiple squads and staff engineers. - Hands-on involvement in architecture, code reviews, and technical decisions. What Success Looks Like - Consistent delivery during peak periods. - Measurable improvements in conversion, efficiency, or platform performance. - Reduced complexity through strategic modernization. - Strong cross-functional partnerships and team development. Unleash Your Potential at Nerdy: At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative: - Competitive Compensation & Advancement: Market-leading salary paired with clear promotion pathways and equity (RSUs) - become an owner in our success. - Retirement Made Simple: 401(k) plan with company match and immediate vesting. - A Remote-First Culture: We embrace flexibility across time zones and working styles to attract top talent and meet learners where they are. - Flexible Time Off: Recharge on your terms, ensuring maximum productivity. - Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services. - Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow. - You’re Covered: Medical, dental, vision, life, STD & LTD plans plus strong maternity, paternity, and adoption leaves - numerous options for you and your family. The Bottom Line: If you're driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment - it’s a place to do the most meaningful work of your career.