• Manage all project communications between the client and the Optel teams • Understand the requirements, costs, deadlines and limits of the project; • Be responsible for all project planning and execution required to ensure OPTEL delivers a quality solution on time and within budget • Gather critical information when preparing the specifications for a relevant solution • Lead/provide strategic guidance for master planning and execution of tasks throughout the delivery process • Assess and understand the risks and costs associated with the project, as well as its feasibility and deadlines • Based on customer needs, understand or prepare specifications and quotes • Monitor the design of the solution with the various stakeholders • Follow up on the various detailed design reviews with the Optel teams and the client • Participate in regular scheduled project review meetings to ensure tasks/stages/gates are being met in an efficient and timely manner • Prepare, review or approve the various technical documents and the required equipment • Ensure that solution specific test plans are written • Manage customer relationships and escalating project support issues to account managers and senior management as required • Communicate project objectives, schedule, budget and roadblocks with cross functional teams • Communicate effectively using all forms of communication at all levels of the company and customers

• Manage the project delivery of curriculum materials • Ensure curriculum is edited, formatted, and approved • Coordinate with subject matter experts, instructional designers, and content creators • Work with product managers to develop project schedules and delivery timelines • Participate in Program Increment (PI) planning sessions • Lead squad stand-ups, sprint planning calls, and retros • Coordinate the handoff of content and assets between key stakeholders • Track project spend against approved budgets • Coordinate with marketing and media teams to ensure content is optimized • Oversee the uploading, structuring, and deployment of curriculum content on the website • Manage publishing workflows for content staging, review, and deployment • Maintain content taxonomies, metadata, version control, and publishing standards • Communicate project timelines, dependencies, and risks • Provide project status updates to leadership and stakeholders • Collaborate with marketing, media, and growth teams

• Take full ownership of marketing project workflows in Asana and Notion, keeping everything visible, accurate, and on track. • Partner across content, social, creative, email, co-op, and paid media to ensure deadlines are met and projects move seamlessly from start to finish. • Work closely with teams in Europe, Africa, and the Tropics, clearly communicating timelines, priorities, dependencies, and deliverables. • Maintain detailed project plans, track ownership, and ensure briefs, assets, approvals, and handoffs are completed on time. • Anticipate risks, bottlenecks, and capacity constraints before they slow progress—and escalate strategically when needed. • Lead project kickoffs, status updates, and follow-ups that keep work moving and teams aligned. • Provide marketing leadership with concise, actionable updates that make decision-making easy. • Identify process improvements that increase speed, clarity, and consistency across the marketing organization.

• Oversee a new digital learning project portfolio, prioritizing initiatives, managing dependencies, and balancing resources to maximize program impact. • Establish and manage the overall program framework for digital learning initiatives, aligning goals, resources, and timelines with business objectives. • Manage a portfolio of new digital first course development and update projects, establishing clear scopes, schedules, milestones, and delivery plans. • Lead end-to-end execution of course projects from initiation through launch, ensuring timelines, quality standards, and stakeholder expectations are met. • Design, implement, and continuously refine standardized workflows for course development, review, and deployment across multiple teams and platforms. • Develop and monitor key metrics for project performance, learner engagement, and process efficiency; report progress to leadership and recommend improvements.