• Investigate alerts and cases generated from transaction monitoring systems, applying risk‑based judgment to identify potentially suspicious activity. • Analyze transactional activity, payment flows, and customer behavior to identify anomalies or red flags. • Prepare and file Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) in accordance with internal procedures and regulatory standards. • Maintain current knowledge of BSA/AML and OFAC regulations, FinCEN guidance, and evolving financial crime typologies relevant to payments, merchant acquiring, and fintech activities. • Document investigative findings clearly and accurately within case management systems. • Meet defined service level agreements (SLAs) and productivity and quality expectations for assigned workstreams. • Escalate higher‑risk or complex matters to senior analysts or management in accordance with BSA/AML - SAM procedures. • Collaborate with BSA/AML-SAM peers and internal stakeholders to support investigations and ongoing program objectives. • Support FinCEN 314(a) and 314(b) information sharing requests and assist with law enforcement inquiries and legal process responses under the direction of senior staff. • Perform other duties as assigned to support the BSA/AML-SAM Operations Team.

• Investigate alerts and cases generated from transaction monitoring systems, applying risk-based judgment to identify potentially suspicious activity. • Analyze transactional activity, payment flows, and customer behavior to identify anomalies or red flags. • Prepare and file Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) in accordance with internal procedures and regulatory standards. • Maintain current knowledge of BSA/AML and OFAC regulations, FinCEN guidance, and evolving financial crime typologies relevant to payments, merchant acquiring, and fintech activities. • Document investigative findings clearly and accurately within case management systems. • Meet defined service level agreements (SLAs) and productivity and quality expectations for assigned workstreams. • Escalate higher-risk or complex matters to senior analysts or management in accordance with BSA/AML - SAM procedures. • Collaborate with BSA/AML-SAM peers and internal stakeholders to support investigations and ongoing program objectives. • Support FinCEN 314(a) and 314(b) information sharing requests and assist with law enforcement inquiries and legal process responses under the direction of senior staff. • Perform other duties as assigned to support the BSA/AML-SAM Operations Team. • Other duties as assigned.

We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. About the Role: The Bank Secrecy Act (BSA) / Anti-Money Laundering (AML) – Suspicious Activity Monitoring (SAM) Case Analyst I is responsible for conducting investigations of customer and transactional activity to identify potential suspicious behavior and financial crime risk. This role focuses on executing alert reviews and case investigations, preparing regulatory filings, and supporting the Bank’s compliance with the Bank Secrecy Act (BSA), Anti‑Money Laundering (AML), and related regulatory requirements. Analysts operate under established procedures and guidance while developing proficiency across products, typologies, and investigative tools. What You Will Do: - Investigate alerts and cases generated from transaction monitoring systems, applying risk‑based judgment to identify potentially suspicious activity. - Analyze transactional activity, payment flows, and customer behavior to identify anomalies or red flags. - Prepare and file Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) in accordance with internal procedures and regulatory standards. - Maintain current knowledge of BSA/AML and OFAC regulations, FinCEN guidance, and evolving financial crime typologies relevant to payments, merchant acquiring, and fintech activities. - Document investigative findings clearly and accurately within case management systems. - Meet defined service level agreements (SLAs) and productivity and quality expectations for assigned workstreams. - Escalate higher‑risk or complex matters to senior analysts or management in accordance with BSA/AML - SAM procedures. - Collaborate with BSA/AML-SAM peers and internal stakeholders to support investigations and ongoing program objectives. - Support FinCEN 314(a) and 314(b) information sharing requests and assist with law enforcement inquiries and legal process responses under the direction of senior staff. - Perform other duties as assigned to support the BSA/AML-SAM Operations Team. - Other duties as assigned. What You Will Need: - Bachelor’s degree in a relevant field such as Finance, Criminal Justice, Business, or a related discipline. - Preferred certifications (not required): - Certified Anti-Money Laundering Specialist (CAMS) - Certified Financial Crime Specialist (CFCS) - Certified Fraud Examiner (CFE) - Typically requires 1-3 years of relevant experience in BSA/AML investigations, financial crime analysis, or regulatory compliance. - Experience with SAR writing, transaction monitoring systems, and case management tools is strongly preferred. - Strong analytical skills and attention to detail. - Clear written and verbal communication, including concise documentation of investigative conclusions. - Ability to manage assigned workload independently while following established procedures. - Proficiency with Microsoft Office tools (Excel, Word, Outlook). - Familiarity with transaction monitoring and case management platforms (e.g., Actimize, NICE Actimize, Verafin, or similar); experience with core banking systems and data analytics tools a plus. - Adaptable, organized, and receptive to feedback in a fast‑paced environment. The responsibilities listed above are not all inclusive and may be changed at any time. Salary range: $17.25 hourly – $28 hourly The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more. #LI-Remote Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law. Who we are: Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws. Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com Please click here to view Pathward's Applicant Privacy Notice. Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted. Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidate Scam Warning We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

AML Sr. Investigator I-STAR Job Description: The Anti-Money Laundering (AML) Sr. Investigator I supports various AML processes, which might include suspicious activity investigations, currency transaction reporting, global sanctions screening, enhanced due diligence or other AML processes. The AML Sr Investigator I will work closely with AML Process Managers to perform other critical functions. Responsibilities: -Build and maintain awareness of the broader context and implications of the various types of risk affecting the business (e.g., financial, legal, reputation, etc.). -Review system generated alerts, assess impact to AML processes, conduct research as required, and document results in written format. -Write suspicious activity reports, files currency transaction reports (CTR), address sanctions alerts, and other applicable AML processes in accordance with regulations and time limitations. -Provide feedback on alert rule effectiveness and partner with management and analysts to design new rules. -Provide insight into various commercial banking products and services. -Handle issues as appropriate for advanced investigation and analysis .-Support team supervisors in executing certain responsibilities. -Perform special projects as needed. Basic Qualifications: - High School Diploma, GED or equivalent certification - At least 1 year of fraud experience, or investigative experience, or compliance experience. - At least 1 year of experience with Microsoft Office or Google Suite Preferred Qualifications: - 2+ years of fraud experience, or investigative experience, or compliance experience - Bachelor's degree in Criminal Justice, or Fraud Prevention or Homeland Security - 3+ years of experience in an Anti-Money Laundering capacity - 3+ years of experience in the Financial Services industry - Association of Certified Anti-Money Laundering Specialists (ACAMS), Certified Fraud Examiner (CFE), Certified Financial Crimes Investigator (CFCI), or other relevant certification(s) or industry-related association membership Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Anti-Money Laundering Investigator role may be the role for you! You must be within 50 miles driving distance from our Capital One hub in Wilmington, DE / Richmond, VA / Mclean, VA/ Plano, TX / Chicago, IL / Riverwoods, IL Work From Home Technology Requirements: - A secure home office environment that is free from background noise and distractions - A reliable private internet connection that is not supplied by use cellular data (hot spot) - Cable or fiber connections are preferred - Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer. - Sustained ability to maintain latency less than 250 ms in voice calls is required - Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider - A private network is password protected where you have ownership or line of site to every device on the network - Capital One reserves the right to request proof of internet provider, speed and service package from the associate - Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Work from Home Living Requirements: - Candidates must live within 50 miles driving distance of one of the hub locations based in Wilmington, DE / Richmond, VA / Mclean, VA / Plano, TX / Chicago, IL / Riverwoods, IL and be comfortable coming in person whenever required with no less than 24 hours notice. At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $74,200 - $84,700 for AML Sr. Investigator I Chicago, IL: $74,200 - $84,700 for AML Sr. Investigator I McLean, VA: $81,700 - $93,300 for AML Sr. Investigator I Plano, TX: $74,200 - $84,700 for AML Sr. Investigator I Richmond, VA: $74,200 - $84,700 for AML Sr. Investigator I Wilmington, DE: $74,200 - $84,700 for AML Sr. Investigator I Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).