• Lead, mentor, and grow the Design Research team—building research capability, fostering psychological safety, and developing consistent standards of excellence across evaluative and generative methods • Craft and lead a design research strategy that informs product vision, company goals, and long-term opportunities in an AI era • Drive streams of work to find and fix user issues across Canva’s product surfaces • Enable product teams to confidently conduct their own research through training, templates, and shared frameworks • Evolve the Design Research sub specialty by strengthening methodologies, elevating craft standards, and integrating AI-assisted techniques that improve speed, quality, and scale • Set and maintain a quality bar for design research - both via hands-on research, and coaching, training, processes, and oversight • Define and measure research success metrics • Define and manage the research tool ecosystem - including AI-enabled platforms that improve insight generation, collaboration, and organisational understanding

• Lead the strategic direction and creative execution of Canva’s brand expression for business audiences • Drive bold, insight-led creative campaigns that elevate Canva’s brand • Translate Canva’s brand identity into a distinctive, resonant visual language • Oversee the creative process across video, digital, print, and experiential • Blend design, storytelling, and business thinking to create compelling content • Mentor designers focused on B2B content

• Manage the intake process for training and enablement requests — triaging needs, scoping projects, and aligning priorities with key stakeholders across Operations. • Design, develop, evaluate, and maintain compelling, engaging, and scalable eLearning content for onboarding and ongoing training across Operations. • Manage and maintain the LMS, ensuring courses are properly assigned, completion is tracked, and learning paths are optimized for engagement and performance. • Serve as the LMS subject matter expert, overseeing course structure, reporting, content governance, and collaboration with cross-functional teams. • Co-own the knowledge enablement ecosystem by maintaining and expanding our Guru knowledge base — organizing content, implementing standards, and ensuring knowledge accuracy and accessibility. • Partner with subject matter experts and leadership to revise, approve, and maintain content that reflects current processes and business needs. • Track training KPIs and learning analytics to measure impact, identify gaps, and continuously improve the learner experience. • Support and evolve internal enablement communications to reinforce key learning initiatives.

• Lead the design and delivery of high-impact projects in one or more of the following areas: Design System, Common Workflows, Growth UX, or Workload UX • Collaborate with Product Management, Engineering, and other designers to define and implement scalable patterns, workflows, and user journeys that drive clarity, consistency, and delight • Leverage AI-assisted research and rapid prototyping to validate ideas, accelerate discovery, and inform evidence-led design decisions • Champion accessibility, usability, and design quality, ensuring every solution meets or exceeds our standards for excellence • Mentor and support other designers, engineers, and PMs in best practices for your area of focus • Measure and communicate the impact of your work through usability, satisfaction, adoption, and business metrics • Participate in and help facilitate design reviews, standards audits, and cross-team ceremonies to drive alignment and continuous improvement