Role Description The Intermountain West Key Account Sales Representative is responsible for maximizing sales for their assigned Key Account customers through effective collaboration, presentation and execution with their assigned account base and internal, cross functional teammates. The Key Account Sales Representative will also lead the implementation of New Era’s strategic vision while executing mutually aligned upon business plans between our most prioritized commercial partners and internal New Era teammates. These efforts will ultimately lead to responsible/profitable sales growth and continued strengthening of our partner relationships while laying a clear blueprint for future business expansion. The location for this position is 100% Remote. The ideal candidate will likely reside in one of the following US cities: Salt Lake City (preferred) followed by Phoenix vicinity. Responsibilities - Clearly understand New Era’s Strategic Vision and subsequently apply actionable strategies that maximize profitable business and market share growth. - Lead the strategic execution of New Era’s Fan Specialty and In Venue Headwear (majority area of focus) and Apparel vision and business planning objectives. - Work effectively with internal New Era product development, merchandising, marketing, business planning, and account services teammates to implement and execute clearly aligned strategies designed to achieve sales growth objectives while enhancing brand potential. - Continue to develop and lead partnership relations between New Era and key wholesale partners. - Create and execute compelling product plans and presentations that maximize sales potential of seasonal product lines. - Regularly travel to key account offices to present product lines, meet with account representatives (high level executives, buying group management and cross functional representatives, while delivering consistent communication representing business trends and growth strategies). - Lead and facilitate preferred positioning efforts with internal design teams to create unique opportunities for key partners and volume-driving events designed to promote differentiation with our key account partnerships. - Utilize forecasting, business planning, and sell through data to optimize product line placement potential throughout commercialization timelines (from initial booking period though at once chase maximization). - Lead all sales-related activities with assigned accounts and internal partners to ensure all cross functional efforts meet sales objectives. - Partner with assigned account support representatives and internal supply chain/logistics partners to maximize on time, in full delivery efforts. - Monitor competitor activities and performance while implementing competitive strategies and tactics. - Provide onsite leadership support with key partners during special events and marketing launches. - Utilize Business Intelligence and analysis reports to maximize efficiencies for assigned accounts. - Lead Stakeholder for all hot market related activities for all key account partners. - Deliver all anticipated orders by designated booking deadlines. - Responsible for order entry accuracy across full product offering spectrum. - Keep all sensitive matters confidential. - Other duties as assigned. Skills and Abilities - Strong knowledge of Sport Licensed retail business landscape. - Key Account sales and relationship management experience. - Excellent presentation skills. - Utilize current trend insights to lead creative process with key commercial partners. - Commercial Creative experience (from insight through development process) within the headwear marketplace preferred. - Ability to clearly communicate business strategies both in person, over video conferencing methods, written correspondence and verbal exchanges. - Experience working with licensed retailers and/or team concessionaires. - Excellent analytical, problem solving, collaboration, and organizational skills. - Retail math proficiencies & orderbook management skills required. - Fluency in Microsoft office applications (i.e., Outlook, Excel, TEAMs & PowerPoint). - Ability to thrive in a collaborative, team-based environment. - Enthusiastic positive person who embraces work with a sense of urgency and persistence. - Must be professional, possess a strong work ethic, and demonstrate portfolio ownership. - Proven ability to develop and maintain trusting work relationships at all levels of the organization (both internally and externally). - Demonstrated passion for the New Era Brand and Licensed Marketplace. - Ability to lift and handle licensed business tools (i.e., samples, fixtures, promotional materials). Education and Experience - Four (4) to Six (6) years of experience within the Sport Licensed and/or Branded Sporting Goods, Fan Specialty and/or Team Concessionaire marketplace strongly preferred; with strong headwear expertise preferred. - A bachelor’s degree in a business-related field is preferred. Additional experience may be considered in lieu of degree. - Proven ability to negotiate, influence and collaborate with key decision makers internally and externally required. Travel Requirement - Extensive domestic travel required according to business needs; up to and sometimes exceeding 30%. - The location for this position is 100% Remote and chosen candidate will need to reside in one of the following US cities: Salt Lake City or Phoenix metro areas. Key Indicators of Success - Perseverance: The ability to persist and remain determined in the face of challenges and setbacks. - Preparation: The process of planning strategies in advance by building a comprehensive sales plan beyond the provided selling tools. - Analytical Skills (Financial Acumen): The ability to analyze and interpret financial data to make informed decisions. - Build a Trusted Partnership: The ability to establish and maintain a mutually beneficial relationship based on trust and understanding. - Presentation Skills: The ability to effectively communicate information and ideas by delivering compelling product plans and presentations. - Execute the Brand Strategy and Key Initiatives: The ability to implement and carry out the brand's strategic vision and key initiatives to achieve sales growth objectives.

• Collaborate with Mass / Club team to lead Delta and Kraus initiatives at Costco and Walmart. • Develop and build new accounts with other target club and mass partners like Sams Club and BJ’s Wholesale • Lead deployment of key growth levers including promotional planning and execution, performance metrics, and market trends • Align and implement sales goals and priorities with key internal and external decision-makers • Strategically negotiate customer programs for profitable growth • Optimize price, promotion, advertising, and supply chain to earn strong organic placement on the digital shelf • Optimize operational execution through the development of new operations and fulfillment capabilities • Lead internal and customer-facing meetings to drive engagement and accountability on projects; independently resolve escalated issues • Utilize suite of analytics tools to make data driven decisions

• Manage relationships with key clients across industries • Create value-add through regular touchpoints • Craft compelling reports on utilization and value-add stories • Partner with the Client Success Team to deliver exceptional corporate and individual client engagement • Research and build new relationships within existing accounts, including with executive stakeholders • Collaborate with members of the BlackCloak Executive team - making sure every client has connections with our senior leadership team • Create strategies and take necessary actions for maintaining industry-best renewal rates, on-time • Meet and exceed upsell targets • Prepare and deliver ongoing account renewal and revenue expansion forecasts • Work side-by-side with account executives, bringing in new corporate clients to ensure a seamless onboarding process and transition to account manager • Provide weekly utilization reports internally • Report to clients monthly and quarterly, or weekly, as required.

• Verstärkung des Vertriebsteams • Gewinnung neuer Key Accounts sowie die Pflege bestehender Kundenbeziehungen • Eigenverantwortliche Bearbeitung von Anfragen und Ausschreibungen • Führen von Verhandlungen bis zum Abschluss, mit klarer Umsatz- und Ergebnisverantwortung • Enge Zusammenarbeit mit dem technischen Projektmanagement und dem Team Operations • Erstellung von Account Plänen und aktive Nutzung und Pflege des CRM-Systems zum Aufbau einer Projektpipeline • Selbständige Erstellung von kundenindividuellen Präsentationen • Permanente Marktbeobachtung und -analyse