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Client Account Manager
Location
United States
Posted
74 days ago
Salary
$70 - $80 / year
Seniority
Senior
Job Description
Client Account Manager
BLACKCLOAK
• Manage relationships with key clients across industries • Create value-add through regular touchpoints • Craft compelling reports on utilization and value-add stories • Partner with the Client Success Team to deliver exceptional corporate and individual client engagement • Research and build new relationships within existing accounts, including with executive stakeholders • Collaborate with members of the BlackCloak Executive team - making sure every client has connections with our senior leadership team • Create strategies and take necessary actions for maintaining industry-best renewal rates, on-time • Meet and exceed upsell targets • Prepare and deliver ongoing account renewal and revenue expansion forecasts • Work side-by-side with account executives, bringing in new corporate clients to ensure a seamless onboarding process and transition to account manager • Provide weekly utilization reports internally • Report to clients monthly and quarterly, or weekly, as required.
Job Requirements
- 5+ years experience in software and/or SaaS sales to large enterprises
- BA/BS or equivalent combination of education and experience
- Track record of success consistently exceeding sales goals
- Ability to travel within the United States
- Experience with information security and online privacy a plus
Benefits
- 100% Remote Company, within the USA
- Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents.
- Health Savings Account with company contribution for eligible medical plans.
- Flexible Vacation Plan
- 10 Paid Company Holidays
- 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
- 401k with Traditional and Roth options, including employer match.
- Company Equity
- Paid Parental and Pregnancy Recovery Leave
- Company and team off-sites and virtual events throughout the year
- Home office stipend
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DanaherOne of the world's foremost science and technology companies, Danaher is a global corporation that was founded in 1969 and has been developing, producing, and advertising pioneerin
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Shape the Future with Us! At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world. Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible. Learn about the Danaher Business System which makes everything possible. Account Manager The Account Manager position is responsible for growth and expansion of direct sales and profit margins within assigned accounts in Ohio and Pittsburgh for LMS LSR products and services. Establishes professional relationships with key personnel in customer accounts. Meets assigned targets for profitable sales volume and margin dollars. The Account Manager position is critical in managing accounts through direct and channel partner relationships. The Account Manager must build and maintain customer relationships while driving sales growth and must identify and drive sales opportunities through all LMS applications (excluding Medical and Applied). This role is responsible for complete product portfolio management. The position will be fully remote covering Cleveland, OH and Pittsburgh, PA region. In this role, you will have the opportunity to: - Account management: Develop strategies with your selling team designed to generate funnel and increase sales/market share of Leica products in assigned territory. Recommend product, pricing, and sales promotion strategies. - Funnel Generation: Identify selling opportunities across product lines, with primary focus on lead generation in confocal and widefield product portfolios. The Account Manager leads team selling efforts in all assigned accounts. - Ensure customer satisfaction: Must be able to partner effectively with Sales Managers, PLT members, Customer Service Technicians and Representatives, Engineers, Accounting, and Manufacturing to do whatever is necessary to satisfy customers' needs. - Funnel Management: Commitment to rigorous standard work in managing your pipeline from opportunity creation to winning/closing a deal. This includes: Salesforce opportunity management, visual management of forecast and funnel, identifying and executing on appropriate next actions to move an opportunity towards closing. - Technical Capabilities: Work with customers and other experts to generate appropriate field data and application notes or publications which highlight product benefits and helps differentiate Leica products. The essential requirements of the job include: - Bachelor’s degree in biology or chemistry, or a related scientific field - 2+ years successful selling products of a technical nature preferred - Strong demonstrated understanding of Microscopy / Imaging / Application - Strong relationship building, interpersonal and communication skills - Knowledge of specific area of work (Commercial, Government, University, etc.) Travel, Motor Vehicle Record & Physical/Environment Requirements: - Ability to travel (70-80%) - primarily daily, domestic travel with occasional overnight travel - Must have a valid driver’s license with an acceptable driving record. At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide. Are you interested to discover new opportunities in an innovative, team-oriented environment? Do apply online - we are looking forward to your application! The salary range for this role is $80,000-$85,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for a Sales Incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-MH3 Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.



