• Accountable for the strategic leadership and oversight of all provider network operations • Direct the accurate, timely, and compliant management of provider data, maintaining data integrity and ensuring alignment with Centene EBOS and regulatory standards • Oversee and optimize the provider credentialing process, guaranteeing that all provider credentials are current and adhere to internal policies and all applicable regulatory requirements • Champion initiatives to advance market service excellence by implementing process improvements and fostering a culture of continuous improvement • Lead and coordinate across the enterprise, facilitating cross-functional collaboration and clear communication to support organizational objectives and drive performance outcomes • Ensure compliance with all healthcare regulations, Centene policies, and standard operating procedures (SOPs) • Promote and drive the adoption of industry best practices, leveraging data and analytics to identify opportunities for standardization and operational excellence • Establish, monitor, and report on key performance indicators (KPIs), using data-driven insights to lead performance improvement initiatives and ensure achievement of EBOS goals.

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB The Regional Operations Training Coordinator ensures teammates and leaders are well-prepared, supported, and equipped for success. The role partners with Operations leaders to coordinate onboarding, training, and operational excellence initiatives—organizing logistics, aligning stakeholders, and ensuring the right resources are in place at the right time. It also tracks participation, supports change initiatives, and maintains clear and consistent communication to create a seamless teammate experience and strengthen operational performance. ESSENTIAL DUTIES & RESPONSIBILITIES Onboarding & Training - Play a pivotal role on the Regional People Team (Regional People Partner, Regional Training Coordinator, & Regional TA Partner) by leading and implementing people strategies that drive the region’s growth and success by aligning talent, culture, and performance priorities across the region. - Collaborate with GMs and regional leaders to oversee onboarding for clinical and operations teammates, including orientation, shadowing, learning paths, and follow-up. - Organize logistics to streamline onboarding across the region, tracking progress and serving as the central accountability point. - Partner with SMEs to design, update, and deliver training programs, playbooks, job aids, and courses that reinforce best practices and support continuous improvement. - Ensure training programs align with regional performance outcomes such as efficiency, compliance, quality, and engagement. Competency & Change Support - Coordinate remedial training by connecting teammates to appropriate resources (e.g., system, EHR, or clinical training) and clinical mentor programs. - Partner with leaders and SMEs to oversee completion of clinical competency and programs (new hire, annual, ad hoc, P3/Propel), ensuring visibility, fairness, and compliance across the region. - Support change readiness by coordinating training, resources, and communication for new tools, systems, and workflows. - Work with operations leaders to standardize processes across health centers, reducing variability and ensuring consistent execution. Outcomes, Tracking & Communication - Maintain dashboards and reports to monitor training participation, competency completion, and program effectiveness. - Act as a data steward by identifying trends, escalating issues, and translating insights into actionable operational improvements. - Track regional issues, enter help desk tickets, and monitor resolution to ensure accountability and timely follow-through. - Coordinate clear and timely communications for new systems, workflows, and initiatives; prepare leader talking points; and serve as the bridge between enterprise rollouts and local adoption. - Partner with leaders to drive engagement and collaboration around teammate engagement and change initiatives to ensure long-term success. QUALIFICATIONS Bachelor’s degree in Business Administration, Healthcare Administration, Organizational Development, Education, Human Resources, or related field and 2–4 years of experience in operations coordination, training/enablement, or administrative/project support role, or equivalent combination of education and experience. Experience in healthcare operations, clinical support, or corporate training programs preferred. Demonstrated success in coordinating onboarding, training logistics, or process rollouts across teams or regions. Experience supporting change management or communication initiatives is a plus. Ability to travel 25% within their region, as necessary. DESIRED ATTRIBUTES - Strong project coordination and organizational skills; ability to manage multiple priorities across regions. - Excellent written and verbal communication; able to prepare clear leader talking points, teammate resources, and updates. - Comfort with data tracking and reporting; ability to maintain dashboards, pull participation data, and identify trends. - Strong interpersonal skills; able to partner effectively with leaders, SMEs, and teammates at all levels. - Strong skills in Microsoft Office Suite (PowerPoint, Excel, Word) and Microsoft Teams, with the ability to design presentations, manage basic spreadsheet data, and support effective team communication and project coordination. Pay Range: $60,000 - $80,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

• Serve as the strategic owner of clinic- and region-level operational and financial targets across the New York market • Build, manage, and forecast regional budgets — owning cost structure, identifying variances, and making data-informed resource allocation decisions • Partner closely with the regional clinical leader to achieve expected results and drive accountability across the region • Closely manage regional, clinic, and provider-level reporting to track performance and identify opportunities • Gather data-driven insights to inform performance improvement opportunities; pair with qualitative insights from workflow observation to drive consistent care model execution • Take joint responsibility with the regional clinical leader for planning and executing regional optimization • Contribute to the development of corporate methods, techniques, and evaluation criteria; resolve complex problems where standard principles don't fully apply • Ensure that operational standards and workflows as designed are being executed consistently across all clinics • Feed qualitative insights back to the Care Operations team and serve as a bridge between the field and corporate • Launch new initiatives — whether centrally or regionally driven — that enhance daily operations and improve outcomes • Lead change management efforts for new workflows, systems, and corporate initiatives, ensuring regional teams are prepared, supported, and bought in • Own the patient experience across the region — leveraging feedback, incident reports, and frontline observations to continuously improve how families experience Brightline's care • Manage patient access, including waitlist management, panel sizing, and intake capacity, to ensure families can access care when they need it • Ensure regional operations meet all applicable regulatory, accreditation, and quality standards relevant to behavioral health care delivery • Own regional incident management and risk escalation protocols, partnering with clinical leadership to address safety concerns promptly and systematically • Monitor clinical quality metrics and work cross-functionally to close gaps in care delivery standards • Lead a regional team with direct management responsibility over manager-level leaders and frontline operations staff, with an org structure that will continue to evolve as the region scales • Own or meaningfully partner on regional hiring — building a pipeline, contributing to selection decisions, and ensuring the team grows with the right people • Develop strategies for team retention, culture-building, and professional development across the region • Manage provider templates and schedules with sensitivity to provider-specific nuances within the New York market • Serve as strategic owner of facilities across the region, addressing practical constraints that affect operations • Lead on-the-ground expansion execution for new clinic openings within the region — currently four clinics with a path to six • Build and maintain trust between Brightline senior leadership and regional and clinic-level teams • Harmonize multiple stakeholder perspectives — including those of executives and frontline staff — to drive aligned results • In collaboration with the Demand & Partnerships team, manage performance for key regional relationships (e.g. NYU) and take high-impact actions to maintain and deepen those partnerships

Role Description Protos Security is looking for a dynamic, skilled professional with a strong background in the security industry to join our team. Through a ‘boots on the ground’ presence, the Field Operations Manager conducts real-time analysis, professional support and gathers insights that can be leveraged organization-wide to enhance our processes, refine procedures, and boost efficiency both internally and externally. The Field Operations Manager will reside in the surrounding Phoenix area and will report to the Director of Field Operations. Essential Duties & Responsibilities - Conducts site visits to ensure the execution of high-quality security services; evaluates quality and reports all findings in a timely manner. - Ensures service expectations are met through regular contact, evaluation, and adjustment of service quality with all clients and posts. - Collects information, facts, and data on security situations within the Protos environment through strategic and targeted engagements with clients, vendors, and internal departments. - Effectively influences decision-making and promotes adoption of initiatives across teams without direct authority. - Partners with management and/or client representatives for status updates and to address any actual or potential problems as well as maintaining positive relationships. - Provides support during client start-ups; provides input in terms of security planning, discoveries, and surveys; reviews statements of work and communicates requirements and changes to affected personnel. - Develops post orders, creates guard tours, and provides appropriate feedback for accountability and continuous improvement. - Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures. - Prepare reports and presentations as needed. Qualifications - Minimum of 5 years’ security experience in any vertical and demonstrated success in a leadership role. - Military, Corporate security, law enforcement, and operations support management experience preferred. - Methodical and systematic approach to work and the ability to apply logic to processes. - Ability to build alignment and drive initiatives forward through influence, collaboration, and credibility rather than positional authority. - Exceptional leadership and team management skills, with the ability to inspire and motivate teams to achieve outstanding results. - Knowledge of relevant regulatory standards and compliance requirements. - Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop actionable insights. - Process driven, detailed oriented and highly organized. - Excellent written and verbal communication skills. - Independent and driven with demonstrated past results. Benefits - Competitive compensation - Health, Vision, Dental, and Life Insurance - Employee Assistance Program - FSA / HSA - 401(k) with employer contribution - Excellent Paid Time Off (24 days) - Collaborative work environment (and great coffee!) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. - The employee is frequently required to reach with hands and arms. - The employee is occasionally required to stand, walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. - The employee must occasionally lift and/or move up to 10 pounds. - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.