**Your Role:** - Partnering with Product Management to define AI-enabled capabilities that drive real competitive advantage - Vetting ideas early to ensure they are technically viable, scalable, and aligned with long-term platform strategy - Architecting AI-driven systems that balance performance, latency, accuracy, cost, and operational complexity - Designing end-to-end data flows that integrate seamlessly into Sangoma’s UCaaS and CCaaS environments - Guiding engineering teams with clear architectural specifications and measurable design principles - Ensuring AI components are secure, resilient, observable, and production-ready - Participating in design workshops, roadmap discussions, and cross-functional planning sessions You will help ensure that what we build is not only innovative, but durable, scalable, and aligned with long-term platform evolution.

• Maintain a deep understanding of GIS data models supporting electric utility distribution systems. • Network connectivity, asset modeling, and topology configurations. • Experience supporting migrations from geometric network or legacy GIS models to Utility Network. • Ensure GIS data supports OMS requirements including network tracing, switching, and outage prediction. • Maintain data quality, validation rules, and topology integrity. • Assess GIS model readiness for downstream operational systems including OMS and ADMS. • Define modeling standards and best practices to support scalable integration. • Design and advise on integrations between GIS and OMS platforms. • Ensure accurate network model representation for outage analysis and restoration operations. • Support data synchronization, data mapping, and transformation processes between systems. • Develop and maintain interface specifications, data flows, and integration processes. • Troubleshoot and resolve integration and data consistency issues. • Support model alignment between GIS connectivity and OMS network models. • Identify integration risks and data gaps early in project lifecycles and recommend mitigation strategies. • Configure and support Esri ArcGIS Enterprise, Utility Network services, and related components. • Collaborate with OMS vendors and internal teams on data requirements and model alignment. • Support testing activities including system integration testing and user acceptance testing. • Monitor system performance and recommend improvements. • Work with utility engineering, operations, outage management, and IT teams to gather requirements. • Translate business and operational needs into GIS and OMS model designs. • Provide technical documentation and model standards. • Support production deployments and operational support activities. • Support presales, discovery, and early-stage solutioning efforts by articulating GIS and integration dependencies to internal and external stakeholders. • Communicate complex technical topics to project managers, directors and executive audiences.

The primary purpose of this role is to acquire in-depth knowledge of MCP’s data/products/solutions. The Innovation Engineer will collaborate with the growth and prospecting teams across MCP to provide Subject Matter Expertise during the sales process. This includes attending sales meetings, participating in sales calls, and assisting with demonstrations.​ The position will be responsible for the following essential functions: - Customer Engagement: Engage with potential customers to understand their needs, challenges, and requirements. Offer tailored solutions and address any concerns or questions they may have. - Services: Educate potential customers on services and capabilities offered by MCP. - Presentations: Prepare and deliver use case specific presentations to both internal teams and external customers. This may involve explaining complex concepts in a clear and understandable manner.​ - Proposal Development: Collaborate with the sales and marketing teams to develop proposals and presentations that effectively communicate the use case and value propositions to potential customers.​ - Market Analysis: Stay informed about industry trends, competitor offerings, and market dynamics. Provide insights and recommendations to the growth and prospecting teams based on customer feedback and market analysis.​ - Training and Knowledge Transfer: Conduct workshops to educate internal teams on market use cases and functionality. Ensure the team is equipped with the necessary knowledge and tools to effectively sell to potential customers. - Collaboration with Cross-functional Teams: Work closely with other teams such as solutions development, engineering, partner programs, provider market and customer support to provide feedback, share customer insights, and contribute to roadmap discussions.​ This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

• Develop strong and deep knowledge of Tines intelligent workflow platform and apply your knowledge to security & IT operations challenges that our customers face • Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions • Build and demo Tines Stories with customers to show value and win sales • Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations • Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges • Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements • Be a key source of market feedback into the product organization • Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more • Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams