Job Description: The Regional Sales Representative II sells the company's products, systems and/or services to customers in assigned territory, industry, or accounts. - Sell products, systems and/or services to new customers, and expansion add-on orders to existing provider customers for your assigned solution(s) territory, or accounts. - Maintain prospect/client relationships and account management pre and post sales. - Provide detailed discovery information and coordinate live demos for prospects. - Participate in contract reviews, campaigns, new initiatives related to products, upgrades, and changes in the market requirements. - Provide accurate forecasting and pipeline management. - Attend sales meetings, sales training classes, trade shows, and client visits. - Close the sales on products, systems and/or services. - Perform other duties that support the overall objective of the position. Education Required: - Bachelor's Degree in Marketing, Business Administration, or related field. - Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: - 3 years’ sales experience or account management in healthcare or similar industry. - Experience in technology sales, computer experience, healthcare. Knowledge, Skills & Abilities: - Knowledge of: Healthcare technology industry, technical knowledge of products, systems and services, proficiency with sales management software and CRM, SaaS products and Microsoft Office. - Skill in: Excellent communication, interpersonal, problem-solving, presentation, and organizational skills. - Ability to: Strong ability to balance persuasion with professionalism. Initiative and the ability to focus on opportunities and solutions. Communicate effectively with a wide-range of personas ranging from technical developers to C-Suite Executives. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• achieve sales targets through application of consultative selling methods • Field sales located in the designated territory and visiting customers 4 days per week • Maintain and develop incremental business in existing and new accounts • Identify solutions for customers using industry and product knowledge proteins, antibodies, small molecules, cell culture reagents, and cell therapy products • Plan and execute account management to accomplish goals and follow company vision • Ensure that customers understand the value proposition, features & benefits, competitive advantages, and applications of all relevant products • Daily use of CRM (Salesforce) for scheduling, forecasting, and detailed capture of customer information for all opportunities

• Coach, train, develop core defined team to achieve sales targets by product line • Daily management and accountability of defined teams’ callback management, queue adherence, cross-sell, upsell, retention, referral, and other program KPIs • Key collaborator with other sales leaders, quality and member experience teams • Continued oversight of day to day quality and performance management programs for defined set of agents • Operational year-round virtual floor support • Consistently developing defined team of agents to deploy training curriculum, enhance tactics and techniques to enhance sales productivity, ROI, as well as lead product expertise of the team • Support recruitment and onboarding of new agents through defined onboarding and training process as needed • Maximize the operational effectiveness of the contact center operations (eg. Sales, conversions, quality) by leveraging call center best practices and infrastructure • Ensure adherence of CMS, Federal, and State Guidelines throughout the lifecycle of the sales process to include: following scripts, defined process with expert product presentations and sales expertise through quality assurance auditing coaching and reporting

• Foster strong distributor relationships that advocate for and drive growth. • Design and execute distributor training programs to ensure product knowledge and effective marketing strategies. • Devise account plans with strategic end users and distributors to boost sales and market share. • Manage a steady pipeline of sales opportunities, consistently progressing prospects and tracking outcomes. • Influence top decision makers with compelling product value propositions tailored to their needs. • Organize product trials & demos to drive conversions and cross-selling, maximizing potential.