Job Closed
This listing is no longer active.
Dot Compliance provides a ready-to-deploy, Salesforce-native eQMS with the industry’s first AI specifically built to deliver safe, reliable decision guidance for critical quality issues. This offers faster, more proactive quality and compliance through vertical AI that empowers data-driven decision making in life sciences quality and compliance.
Content Writer
Location
United States
Posted
79 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Content Writer
Dot Compliance
Role Description As our Content Writer, you will be the architect of clarity for our customers. Reporting to the Manager of New Product Introductions (NPI), you will bridge the gap between complex products and the user experience. You won’t just document features, you will empower our users to master our platform independently while also developing clear and engaging content to support campaigns and communications for our existing customers. Your goal is to build a self-service culture where customers feel supported by our documentation before they ever feel the need to contact support. You are the voice of structure and content. You are joining a team that values empathy and is actively investing in making the customer experience frictionless. You have a seat at the table to decide what "great" looks like. - Create the Groundwork: Define the standards, style guides, and structural frameworks for external customer documentation. - Customer-Centric Content: Translate technical capabilities into clear, action-oriented resources that support user goals and workflows, while aligning messaging with broader product positioning and go-to-market efforts. - Internal Knowledge Management: Support cross-functional teams by structuring and styling content to ensure consistency across the organization. - Platform Ownership: Manage and publish content directly within Salesforce, ensuring it integrates seamlessly with our self-service initiatives. - Cross-Functional Collaboration: Partner with Product, Services, Marketing and Sales teams to capture knowledge early in the product lifecycle or enhance the materials provided based on real world feedback. - Persona-Driven Strategy: Serve as the focal point for product content strategy by identifying key user personas, understanding their business workflows, and defining the content experiences needed to support them effectively. Qualifications - The "User First" Lens: A proven ability to anticipate customer questions and simplify complex processes into "digestible" steps. - Content Architecture: Experience building documentation structures from scratch (e.g., tagging, and version control). - Life Sciences Literacy: The ability to navigate the terminology and regulatory nuances of the life sciences industry, specifically eQMS. - The "Pioneer" Spirit: You are comfortable with ambiguity and excited about creating a process where one is not formalized. Requirements - Previous Product Marketing content development, Technical Writing or copywriting experience with 3+ years of experience. - Ability to translate complex technical concepts into simple language that is audience aware. - Experience in developing standards, style guides, and structural frameworks for external customer documentation. - Exposure to or direct experience in life sciences or adjacent industries, eQMS experience is a plus. - Previous content development for SaaS applications is a plus. - Strong written and spoken English skills. - Comfortable with self direction and ambiguity. - A+ if you meet these requirements.
Job Requirements
- The "User First" Lens: A proven ability to anticipate customer questions and simplify complex processes into "digestible" steps.
- Content Architecture: Experience building documentation structures from scratch (e.g., tagging, and version control).
- Life Sciences Literacy: The ability to navigate the terminology and regulatory nuances of the life sciences industry, specifically eQMS.
- The "Pioneer" Spirit: You are comfortable with ambiguity and excited about creating a process where one is not formalized.
- Previous Product Marketing content development, Technical Writing or copywriting experience with 3+ years of experience.
- Ability to translate complex technical concepts into simple language that is audience aware.
- Experience in developing standards, style guides, and structural frameworks for external customer documentation.
- Exposure to or direct experience in life sciences or adjacent industries, eQMS experience is a plus.
- Previous content development for SaaS applications is a plus.
- Strong written and spoken English skills.
- Comfortable with self direction and ambiguity.
- A+ if you meet these requirements.
Related Guides
Related Categories
Related Job Pages
More Content Writer Jobs
Collaboration with Book Bloggers & Authors
Renidere VerlagHochwertige, einzigartige Bücher. Mit Leidenschaft gemacht in Deutschland für echte Buchliebhaber.
• You post about your book and tag/link us • We share your work on our channels • If there is interest, your book will be added to our web shop
Scriptwriter, Researcher – Freelance
Electrify Video PartnersWe are a next-generation media company that invests in and scales informative and inspirational creator-founded brands
• Conduct in-depth research to gather information on a wide range of Earth-related topics, including but not limited to geology, oceanography, biology, volcanology, human evolution, climate science, and environmental issues. • Create detailed outlines for scripts based on assigned topics, ensuring a logical flow and comprehensive coverage of the subject matter. • Work closely with the production team to align on the vision and direction of the scripts, incorporating feedback and suggestions. • Craft informative and engaging scripts that effectively communicate complex scientific concepts to a broad audience. • Provide animation and shot references within the scripts to guide the production team in visualising the content. • Stay abreast of current trends and advancements in Earth sciences to ensure content relevance and accuracy. • Participate in the revision process, making necessary adjustments based on feedback from the production team and other stakeholders.
Junior Content Writer
FlanceFlance helps the modern worker – freelancers, contractors, & employees – access and manage benefits, all in one place.
• Write and edit original content for marketing activities. • Create copy for individual profiles and campaigns. • Source images, videos and graphics as needed for content. • Brainstorm creative ideas and concepts to meet the content strategy. • Create blog content and thought leadership articles when needed. • Proof and edit all content to ensure quality.
Features Writer
Lee EnterprisesLee Enterprises is a publishing and advertising company responsible for more than 45 daily newspapers, 300 specialty publications, and digital products in 22 states across the coun
Features Writer Location: Tulsa, OK, USA Req #17669 Job Description: Features Writer, Tulsa The Tulsa World, a Lee Enterprises company, seeks a full-time, digitally savvy features writer to create narrative-driven stories — lifestyles, culture, profiles, human interest — in Tulsa and surrounding areas in northeastern Oklahoma. An understanding of digital storytelling, audience engagement, content management systems (CMS), social media and SEO content writing is necessary. Among key responsibilities for the position: - Build trusted relationships with sources and communities. - Use digital trends, interviews, data, social media and original research to create daily cross-platform news content Green Country audiences care about (good news, food, interesting people). - Take photos and video for print and web. - Work with colleagues on packages (stories, photos, video, social media, digital production). - Think creatively to find exceptional stories in everyday life. - Manage time to juggle responsibilities. - Write clean, clear and accurate copy. This Tulsa-based journalist position is hybrid and includes some night, weekend and holiday work, but we work with our reporters to make their schedules as flexible as possible. Why Join Us? Lee Enterprises offers competitive wages in a dynamic, interesting work environment with career growth opportunities. We offer an extensive benefit program that can be personalized to your needs. Our benefit program includes medical, dental, vision, short and long-term disability, company provided life insurance and supplemental life insurance. In addition, we offer a 401K retirement plan with company match. We also offer generous paid time off to allow the flexibility to balance personal life and work. This includes paid parental leave for new parents. Lee Enterprises is a major subscription and advertising platform and a leading provider of local news and information, with daily newspapers, rapidly growing digital products and nearly 350 weekly and specialty publications serving 72 markets in 25 states. Our core commitment is to provide valuable, intensely local news and information to the communities we serve. Lee Enterprises is proud to be an equal opportunity employer. We are committed to attracting and retaining a workforce whose diversity reflects the communities we serve. Lee embraces change, and we recognize that we must create and maintain a culture of fervent inclusion. For more information about Lee, check us out at www.lee.net. We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications above, we encourage you to apply. Job Details Job Family News Pay Type Hourly




