• Own and optimize the enrollment flow; • Take full ownership of the web enrollment experience end-to-end; • Run iterative design cycles focused on conversion, usability, and accessibility; • Translate data insights and user feedback into meaningful design improvements; • Work closely with your PM, Tech Lead, and across all Sword GMs as part of a tight-knit team; • Partner with engineering to ensure smooth handoff; • Align with other Growth designers to maintain consistency across the acquisition funnel; • Support and evolve organism-level components within the design system; • Balance speed of delivery with scalable, reusable solutions; • Embrace a test-and-learn mindset - this product is never done; • Use AI tools thoughtfully to accelerate your workflow where it makes sense; • Stay curious about what's working, what's not, and why.

• Design user flows, wireframes, and UI designs for web-based products • Work directly with clients to understand their vision • Participate in discovery processes • Evaluate different design approaches and propose solutions • Showcase UX/UI work through a strong portfolio

• Collaborates with the Business Partner, Director of Project Delivery, and Project Managers to maintain a portfolio of capital projects. • Engages with Delivery Team and Business Unit leadership to develop complete project scope and goals that are client-focused, fiscally conscious, and efficient spatially. • Requests and analyzes client data to inform and substantiate a design solution. • Prepares site/massing diagrams for conceptualization. • Meets with the Authority Having Jurisdiction alongside the external vendor. • Facilitates design iterations per task orders, advising where changes may result in additional fees. • Ensures client understanding of contract documents and scoping for client sign-off. Leverages and encourages Virtual Reality, Augmented Reality, and mock-ups as necessitated and allowable within the budget. • Reviews architectural and engineering documents at each stage. • Reports schedule and budget targets; escalates risks. • Updates project notes and tasks in management platforms. • Executes change management for special requests. • Encourages design innovation and documents best practices. • Performs pre- and post-occupancy evaluations and reports findings. • Collaborates with FFE Specialist for coordination of finishes and schedules.

• Lead, mentor, and grow the Design Research team—building research capability, fostering psychological safety, and developing consistent standards of excellence across evaluative and generative methods • Craft and lead a design research strategy that informs product vision, company goals, and long-term opportunities in an AI era • Drive streams of work to find and fix user issues across Canva’s product surfaces • Enable product teams to confidently conduct their own research through training, templates, and shared frameworks • Evolve the Design Research sub specialty by strengthening methodologies, elevating craft standards, and integrating AI-assisted techniques that improve speed, quality, and scale • Set and maintain a quality bar for design research - both via hands-on research, and coaching, training, processes, and oversight • Define and measure research success metrics • Define and manage the research tool ecosystem - including AI-enabled platforms that improve insight generation, collaboration, and organisational understanding