• Serve as the final escalation point for complex or high‑severity technical issues requiring advanced troubleshooting expertise. • Diagnose and resolve advanced issues across networking, virtualization, and security platforms as well as Microsoft 365, Windows 11 and Windows Server operating systems. • Provide real‑time support and guidance to Tier 1–3 analysts during high‑priority escalations. • Perform deep‑dive technical analysis of recurring issues to identify patterns and implement permanent resolutions. • Monitor security alerts across monitoring platforms. • Triage alerts based on severity, business impact, and SLAs. • Own and resolve Tier 3+ or escalated tickets from monitoring systems. • Ensure escalated tickets contain complete documentation. • Resolve issues within SLA expectations. • Communicate with clients and stakeholders during alert‑identified risks or degradation. • Advise teams and clients on best practices. • Collaborate on design and optimization initiatives. • Mentor analysts on advanced troubleshooting skills. • Lead workshops and post‑incident reviews.

Full-stack Developer (TypeScript / Node.js) – 100% Remote (Poland) Optiveum is looking for experienced Full-stack Developers to join a long-term project delivered for a fast-growing, international technology company building AI-driven automation solutions for finance and accounting processes. ✅ What’s offered - B2B cooperation with Optiveum (Poland-based IT recruitment & outsourcing company) - Long-term project (03.2026 – 03.2027, with extension potential) - 100% remote work from Poland - Stable collaboration with a global enterprise client - On-time invoice payments - Rate: up to 120 PLN/h (B2B) Your role - Develop full-stack features (React.js / Vite + Node.js / Express.js) - Build and optimize data processing pipelines (including AI/automation workflows) - Integrate with ERP/accounting systems - Participate in architecture discussions, code reviews, and sprint planning Must-have skills - 3+ years of experience with TypeScript, Node.js, Express.js - Experience with cloud environments (AWS, GCP, Kubernetes) - Strong knowledge of REST APIs, RabbitMQ, PostgreSQL, MongoDB - Understanding of distributed systems, OOP & FP principles (KISS, DRY) - Ability to write clean, maintainable code and test your solutions - Fluent Polish & English Nice to have - Experience with AI / LLM integrations - Knowledge of ERP or accounting systems - Experience with React, Zustand, SCSS - Familiarity with Grafana / Datadog Recruitment process - Home assignment - Technical interview (for selected candidates): - Code review (30 min) - Technical questions (30 min) - Live coding (30 min)

• Provide full-stack software development and product engineering support for NATO's digital platform • Support the implementation, improvement, and integration of software components to enhance platform capabilities • Contribute to the design, development, testing, and deployment of platform features across frontend and backend • Follow agile methodology for iterative delivery of functional components • Coordinate closely with platform's technical leadership and engineering team

Title: IT Developer Location: Sacramento, CA. Duration: 12 Months Note: Remote role Job Description: Minimum Job-Specific Skills/Qualifications Required (in order of relative importance): - Experienced with the principles of full systems design and development life cycle (SDLC). - Proven track record designing and developing enterprise and scalable systems, such as multi-tier, distributed and web-based system design and development principles and internet/intranet application delivery mechanisms. - Working knowledge and experience with the following technologies: - Dotnet Core, C#, RESTful APIs and API calls, Angular, SQL, modern CSS and HTML, JSON, jQuery and AJAX calls, Bootstrap, NoSQL databases such as MongoDB and Cosmos DB, modern JavaScript/Typescript including promises and asynchronous functions - Cloud-Application development experience – specifically designing and implementing applications for Azure App Services and Azure functions. - Experience with object-oriented design and programming architectures and design patterns. - Experience understanding and designing data structures. - Experience designing UX/UI for web-based apps. - Experienced with the principles and techniques of systems implementation including conversion, data reconciliation, user training, and documentation. - Experienced with developing system test plans and test script development. - Proven track record of on-time, on-budget product development with a high degree of user satisfaction and quality. - Working knowledge of Git and GitHub desktop. Working knowledge of cloning, branching, merges, conflict resolution, and pull requests including code reviews. Knowledge of best practices for version control including commit comments best practices. - Experience with Windows, Visual Studio, Visual Studio Code, GitHub Desktop and API testing software such as Postman and/or Fiddler. Additional Skills/Qualifications Desired: - Experienced with third-party integrations and customizations for seamless multi-system functionality, including identity management for authentication and authorization, message exchanges, and service-oriented messaging. - Knowledge of systems security and data encryption. - Knowledge of Microsoft SignalR, Google DialogFlow, Translation, Speech to Text, Text to speech - API design experience includes versioning and publicly available APIs. - Experience with open-source testing tools or automated testing. - Experience with software development management tools such as GitHub or DevOps boards. - Experience with upgrading to higher versions of Angular and .NET, as well as, updating JavaScript libraries, C# modules. - Experience identifying security issues such as out-of-date libraries, insecure calls, and common exploits. - Experienced in advanced NoSQL database design and usage including queries, notebooks, data manipulation, backups and restoration. - Ability to take functional requirements and convert them to program design and code. - Proven track record of developing web accessibility compliance protocols and procedures for a large organization. - Application Security using Azure Active Directory. - Experienced designing and developing applications in a cloud-based environment such as AWS and/or Azure and experience with DevOps. - Experience migrating or deploying and managing systems in government cloud environments. - Migrating or deploying and managing systems in government cloud environments. - Experience in migrating, building, deploying, and managing systems includes monitoring, logging, alerts, and metrics. - Proven track record in analyzing and developing solution designs for web and cloud-based processes and systems. - Knowledge of systems security and data encryption. - Knowledge of usability testing. Performs testing to gather information about usability problems, as well as verifying good effect of interaction design. - Experienced with developing system test plans and test script development. - Knowledge in preparing data sets and developing reports to support complex analysis. - Knowledge of digital government and digital government strategies. - Advanced networking knowledge. - Excellent analytical capabilities and the ability to break down complex ideas into manageable pieces. - Experienced with the translation of business, information, and technical requirements to provide solutions that meet business needs - documenting functional and technical specifications in the development cycle. - Ability to identify and evaluate alternative technical solutions, costs, and benefits. - Proven track record in analyzing and developing solution designs for web and cloud-based processes and systems. - Interpersonal and communication skills. - Excellent written and verbal communication skills, with both technical and non-technical audiences. - Demonstrable experience in establishing and maintaining effective working relationships with those contacted in the course of the work. - Experience working in both traditional and agile project management methodologies. - Proficiency with MS Office applications including Word, Excel, PowerPoint, Forms and Visio. "If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit." About Us: Since 2000, Tri-Force Consulting Services (https://triforce-inc.com) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.