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SmarTek21 logo
SmarTek21

SmarTek21, founded in 2006, is an innovative digital transformation leader dedicated to empowering organizations through design-led, data-centric solutions. We believe that exceptional user experiences and intelligent data-driven insights are pivotal in shaping the future of business. At the heart of our approach is Design-Led Engineering, where we combine strategic design principles with cutting-edge technology to create tailored solutions that deliver significant business outcomes. Our commitment to accelerating digital transformation includes specialized expertise in: Agile DevOps Data Engineering and analytics Testing Automation and support Comprehensive Managed Application and Infrastructure Services We’ve evolved from our consulting and development roots into a full-spectrum service provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology visionaries and business strategists for innovation and excellence. At SmarTek21, you'll join a collaborative environment dedicated to shaping the digital landscape and driving impactful results for organizations worldwide. SmarTek21 is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.

Delivery Director

DirectorDirectorOtherRemoteLeadTeam 395Since 2006Company Site

Location

United States + 171 moreAll locations: United States | Canada | Brazil | Colombia | Argentina | Chile | Venezuela | Bolivia | Ecuador | French Guiana | Guyana | Paraguay | Peru | Suriname | Uruguay | Mexico | Costa Rica | El Salvador | Guatemala | Honduras | Nicaragua | Panama | Dominican Republic | Puerto Rico | Bahamas | Guadeloupe | Haiti | Jamaica | Martinique | Montserrat | United Kingdom | Germany | France | Estonia | Portugal | Hungary | Poland | Ukraine | Romania | Bulgaria | Czechia | Slovakia | Belarus | Moldova | Sweden | Greece | Belgium | Italy | Ireland | Switzerland | Netherlands | Finland | Malta | Denmark | Lithuania | Croatia | Spain | Austria | Bosnia And Herzegovina | Iceland | Luxembourg | North Macedonia | Montenegro | Norway | Serbia | Slovenia | Albania | Cyprus | Latvia | Monaco | South Africa | Egypt | Algeria | Angola | Benin | Botswana | Burkina Faso | Burundi | Cameroon | Cabo Verde | Central African Republic | Chad | Congo | Côte D'ivoire | Democratic Republic of the Congo | Equatorial Guinea | Eritrea | Ethiopia | Gabon | Gambia | Ghana | Guinea | Guinea-bissau | Kenya | Lesotho | Liberia | Libya | Madagascar | Malawi | Mali | Mauritania | Mauritius | Mayotte | Morocco | Mozambique | Namibia | Niger | Nigeria | Réunion | Rwanda | Senegal | Seychelles | Sierra Leone | Somalia | Sudan | Eswatini | Tanzania | Togo | Tunisia | Uganda | Zambia | Zimbabwe | Georgia | Turkey | Israel | United Arab Emirates | Armenia | Azerbaijan | Bahrain | Iraq | Jordan | Kuwait | Lebanon | Oman | Qatar | Saudi Arabia | Palestine | Yemen | India | Japan | Philippines | Pakistan | Thailand | Singapore | Vietnam | Taiwan | Indonesia | Cambodia | Laos | Malaysia | Myanmar | South Korea | China | Afghanistan | Bangladesh | Bhutan | Kazakhstan | Kyrgyzstan | Maldives | Mongolia | Nepal | Sri Lanka | Tajikistan | Turkmenistan | Uzbekistan | Australia | Papua New Guinea | Kiribati | Palau | French Polynesia | Tuvalu | New Zealand

Posted

90 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Delivery Director

SmarTek21

Role Description We are looking for a Delivery Director to lead strategic client engagements and oversee the successful delivery of a portfolio of programs and projects. This role requires a senior leader who can drive delivery excellence, build strong client partnerships, support business growth through pre-sales, and guide cross-functional teams to deliver high-impact technology solutions. The ideal candidate will combine strong delivery leadership, client engagement skills, and pre-sales experience, while ensuring alignment between delivery execution, client outcomes, and business objectives. - Provide strategic leadership and oversight for a portfolio of programs and projects, ensuring successful end-to-end delivery. - Drive delivery excellence across the SDLC, including planning, execution, release management, and continuous improvement. - Establish and maintain delivery governance frameworks, program health tracking, and risk management processes. - Oversee multiple cross-functional teams, including engineering, QA, product, DevOps, and program management. - Ensure delivery alignment with client goals, product roadmaps, and business priorities. - Monitor program health, resource utilization, delivery metrics, and quality standards. - Serve as a trusted advisor to senior client stakeholders, building strong long-term relationships. - Lead executive-level client engagements, including steering committees, program reviews, and strategic planning sessions. - Drive client satisfaction, engagement success, and long-term partnership growth. - Identify opportunities to expand engagements and support account growth initiatives. - Partner with sales teams to support pre-sales efforts, RFP responses, and solution proposals. - Lead client discovery sessions, solution workshops, and technical discussions. - Contribute to solution architecture, delivery approach, and resourcing strategy during the sales cycle. - Support development of SOWs, delivery models, and engagement frameworks. - Help position the organization’s delivery capabilities and technology expertise to prospective clients. - Prepare and present weekly, monthly, and quarterly delivery and program performance reports to clients and executive leadership. - Track and report KPIs, including delivery milestones, risks, financials, and operational performance. - Manage escalations, risks, and issue resolution across complex engagements. - Leverage Jira and related delivery tools for backlog management, sprint tracking, release planning, and reporting. - Drive process improvements, delivery automation, and operational efficiencies across programs. Qualifications - 12–15+ years of experience in software delivery, program management, or technology leadership roles. - Proven track record in managing large enterprise client engagements and multi-project delivery portfolios. - Strong experience across Agile, Scrum, and hybrid SDLC models. - Extensive experience using Jira for program management, reporting, and delivery governance. - Demonstrated ability to engage with senior client stakeholders and lead strategic discussions. - Experience supporting pre-sales, solution design, RFP responses, and proposal development. - Strong experience managing distributed, global delivery teams. - Excellent stakeholder management, leadership, and communication skills. - Ability to balance strategic thinking with hands-on delivery oversight. - Experience in consulting, digital transformation, or product engineering services environments is highly preferred. - Certifications such as PMP, SAFe, or Agile certifications are a plus. - Demonstrated ability to manage 24x7 or extended hours service environments. - Excellent communication and client relationship management skills. Company Description SmarTek21, founded in 2006, is an innovative digital transformation leader dedicated to empowering organizations through design-led, data-centric solutions. We believe that exceptional user experiences and intelligent data-driven insights are pivotal in shaping the future of business. At the heart of our approach is Design-Led Engineering, where we combine strategic design principles with cutting-edge technology to create tailored solutions that deliver significant business outcomes. Our commitment to accelerating digital transformation includes specialized expertise in: - Agile DevOps - Data Engineering and analytics - Testing Automation and support - Comprehensive Managed Application and Infrastructure Services We’ve evolved from our consulting and development roots into a full-spectrum service provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology visionaries and business strategists for innovation and excellence. At SmarTek21, you'll join a collaborative environment dedicated to shaping the digital landscape and driving impactful results for organizations worldwide. SmarTek21 is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.

Job Requirements

  • 12–15+ years of experience in software delivery, program management, or technology leadership roles.
  • Proven track record in managing large enterprise client engagements and multi-project delivery portfolios.
  • Strong experience across Agile, Scrum, and hybrid SDLC models.
  • Extensive experience using Jira for program management, reporting, and delivery governance.
  • Demonstrated ability to engage with senior client stakeholders and lead strategic discussions.
  • Experience supporting pre-sales, solution design, RFP responses, and proposal development.
  • Strong experience managing distributed, global delivery teams.
  • Excellent stakeholder management, leadership, and communication skills.
  • Ability to balance strategic thinking with hands-on delivery oversight.
  • Experience in consulting, digital transformation, or product engineering services environments is highly preferred.
  • Certifications such as PMP, SAFe, or Agile certifications are a plus.
  • Demonstrated ability to manage 24x7 or extended hours service environments.
  • Excellent communication and client relationship management skills.

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George Mason University logo

Associate Director, University Studies, Transition Programs

George Mason University

George Mason University, established in 1972 in Fairfax, Virginia, offers more than 185 undergraduate, master, doctoral, and professional degrees in 10 differen

Director90 days ago

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The Aspen Institute logo

Assistant Director, Editorial Operations

The Aspen Institute

We drive change to help solve the greatest challenges of our time.

Director90 days ago
OtherHybridTeam 201-500Since 1949H1B Sponsor

Lead a production team to manage the lifecycle of seminar book creation, oversee permissions compliance, and innovate internal systems while maintaining high-quality standards and fostering strong stakeholder relationships.

District Of Columbia
Job Closed