• Define and communicate a clear technical vision, ensuring best practices in architecture, software development, and emerging technologies. Act as the final authority in critical design and delivery decisions. • Serve as a trusted advisor to CIOs, CTOs, and senior stakeholders. Lead discovery workshops, translate business objectives into technical strategies, and develop tailored solution proposals. • Oversee technical execution, ensuring quality, scalability, and maintainability. Monitor project health, identify risks, and ensure successful outcomes through proactive leadership. • Work with resourcing teams to ensure the right talent is staffed on projects. Foster a culture of excellence, mentorship, and innovation across teams. • Manage project burn-down, optimize resource allocation, and identify revenue growth opportunities while maintaining financial accountability. • Stay ahead of industry trends, contribute to open-source projects, and engage in public speaking, blog writing, and mentorship. Champion Diversity, Equity, and Inclusion (DEI) and sustainability initiatives within Nearform.

Role Description As an Engagement Director, you will lead the day-to-day execution of a diverse team composed of Training Services and/or Advisory Services employees and external partners, serving clients across France, French-speaking Belgium, Luxembourg, Switzerland, Spain, and Italy. Key elements of this role include: - Guiding and developing individual team members of a cluster. - Implementing processes to ensure consistent quality of delivery across Europe. - Fostering a culture of collaboration, innovation, and continuous improvement. - Partnering closely with the Growth team to strengthen client relationships and expand holistic solutions. This role will also have Engagement Leader responsibilities to support projects and clients on the application of Prosci’s Change Management Methodology/tools to accelerate change adoption and deliver client success. You will function as part of the Prosci Europe Delivery Management Team. The Engagement Director is an experienced Prosci training facilitator with a strong capability in supporting large and complex Advisory projects. This individual is a talented people manager, with a successful track record of building and managing high impact, culturally diverse, multi-lingual teams. A significant proportion of this role will focus on cross-functional collaboration with Growth, Operations, Finance, and Talent to provide a first-class delivery experience while optimizing team allocation to meet business and team wellbeing needs and ensuring optimal profitability per project. Qualifications - Masters level qualification or equivalent business experience. - Professional maturity with proven executive-level career experience. - 10 or more years of consulting/professional services experience. - Five or more years of change management experience. - Executive coaching qualification or comparable experience. - Proven track record in facilitating Prosci Programmes (certification sessions not mandatory). Advanced certification(s) preferred. Requirements - Previous experience of successfully leading, developing, and growing large, diverse teams of skilled specialists. - Experience delivering Prosci change management workshops and training classes. - Demonstrated expertise in the application of the Prosci Change Management Methodology, tools, research, and methods. - Demonstrated ability to support and deliver complex consulting assignments. - Proven success in scoping client solutions and creating winning proposals in conjunction with the growth team. - Native or fluent English speaker; proficiency in one of the languages of the cluster required. - Cultural awareness with previous experience of working with and managing culturally and geographically diverse teams. Benefits - Remote work location, ideally based in France or Belgium. - Travel requirements as needed, estimated at 15%. Company Description Position reports to: VP Delivery, Europe. Supervisory Responsibilities: Advisors, PEI, Hybrid PEI/Advisor role. Key Stakeholders: Growth Team, Operations, Finance, Talent.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role needs you to switch hats based on the need of the hour: - The Detective: - You don't just scratch the surface; you run deep, lengthy discovery sessions to identify root causes of service inefficiency in complex service environments. - You connect the dots between technical pain and financial impact to build robust business cases. - The Storyteller: - You deliver compelling, persona-based demos that resonate with everyone from the Field Technician to the Contact Center Agent to the CSO. - You continually tie product capabilities back to positive business outcomes (PBOs), validating your points by referencing relevant customer stories and success metrics. - The Architect: - You visualize and explain how Neuron7 integrates with their existing CRM/FSM landscape (Salesforce, ServiceNow, Microsoft Dynamics, etc.). - You are comfortable speaking to the interoperability of AI agents across the enterprise, helping customers build a long-term technical roadmap that places AI at the center of their service operations. Responsibilities: - Discovery & Diagnosis: Lead deep-dive discovery sessions to understand the prospect's current Contact Center and Field Service workflows, data availability, and pain points. - Tailored Demonstrations: Configure and deliver compelling product demonstrations that address specific customer use cases, moving beyond generic product capability reviews to show actual business impact. - Proof of Concept (POC) Management: Define success criteria and manage the scope of Pre-Sales POCs. You will work side-by-side with customer Subject Matter Experts (SMEs) to validate AI predictions and collect iterative feedback, ensuring full alignment on the value delivered prior to the final executive readout. - Value Engineering: Partner with the sales team to build ROI models, helping prospects quantify the value of improving metrics like First Time Fix Rate, Truck Rolls, and Average Handling Time. - Technical Validation: Own the technical win. Lead responses to RFPs, RFIs, and InfoSec questionnaires, ensuring the customer is comfortable with our architecture and security. - Market Feedback: Act as the feedback loop between the market and the Neuron7 Product team, advocating for new product capabilities that will help close future business. Qualifications - Pre-Sales Experience: 5+ years of experience in Solution Consulting / Sales Engineering for SaaS product companies. Must have enterprise selling experience and know how to navigate complex, multi-stakeholder sales cycles. - Complex Service Domain Knowledge: You speak the language of Service. You have deep functional knowledge of Contact Center and Field Service use cases. You understand the nuances of triage, dispatch, parts management, and the "break-fix" lifecycle. - Industry Experience (Big Plus): Experience working with customers in Manufacturing, Medical Devices, or High Tech (Telco, Media, Technology) is highly preferred. You understand the specific pressures of these verticals (e.g., FDA regulations in Med Device or SLA penalties in Telco). - Ecosystem Expertise: Functional knowledge of the ServiceNow, Salesforce (Service Cloud/FSM), Microsoft Dynamics, or Oracle CX ecosystems. You understand how large enterprises manage customer service tickets and field work orders. - Technical Aptitude: Ability to read and understand data structures. You are comfortable discussing APIs, data ingestion, and cloud security with IT stakeholders. - Communication: Exceptional presentation skills. You can command a room of executives just as well as you can whiteboard a workflow with service managers. Benefits - 100% remote position - Up to 30% travel for customer meetings and presentations - In-person office trainings in San Jose - Industry conferences Company Description Neuron7.ai is a fast-growing SaaS company providing category-defining AI solutions for Complex Service. Backed by top VCs and experienced angel advisors and investors, AI-powered Resolution Intelligence analyzes structured and unstructured data to diagnose and resolve service issues in seconds. Helps enterprises improve key service metrics such as: - First Call Resolution (FCR) - Turnaround Time Margins Serves complex service environments including: - High-tech devices - Manufacturing - Medical devices Website: https://www.neuron7.ai

• Identify, develop, and pursue new business opportunities for Corinex’s smart grid and communication solutions through proactive client meetings, presentations, and follow-up communications (email, calls, and in-person). • Lead technical engagement with utility and EV sector clients, guiding all stages of the sales cycle—from early concept and technical discovery to proposal, deployment, and ongoing customer support. • Present, demonstrate, and position Corinex’s BPL-based smart grid and energy connectivity solutions for power distribution, EV charging infrastructure, and data-driven utility operations. • Analyze customer requirements and collaborate with engineering teams to design optimized system architectures ensuring seamless data, device, and network integration. • Prepare, submit, and negotiate commercial proposals, quotes, tenders, bids, contracts, and agreements, ensuring technical accuracy and alignment with business objectives. • Develop and maintain account plans using Corinex’s sales methodology to ensure structured engagement, measurable growth, and customer satisfaction. • Coordinate internal approvals for bids, pricing, and proposals with executive leadership (CEO and CFO) prior to submission to clients or prospects. • Support commercial operations by submitting confirmed sales orders and required documentation—including payment details and sales participation records—to the Accounting Department for processing. • Track and report on sales performance through timely updates to the CRM system, weekly activity reports, and detailed pipeline reviews summarizing opportunities, forecasts, and key market insights. • Participate actively in weekly sales and management meetings, contributing updates on customer engagement, proposal status, and competitive intelligence. • Collaborate cross-functionally with Engineering, R&D, Marketing, and Operations teams to ensure technical validation, proposal accuracy, and effective project delivery. • Initiate and manage proof-of-concept (PoC) and pilot projects with utilities, charging operators, and technology partners to demonstrate Corinex’s value proposition. • Deliver technical training, onboarding, and documentation to customers and distributors, ensuring successful implementation and long-term system performance. • Build and maintain strong relationships with grid operators, DSOs, utilities, EV charging providers, and energy ecosystem partners to expand Corinex’s market presence. • Stay current on industry trends, including smart grid modernization, AI-driven grid analytics, and emerging EV infrastructure standards to support thought leadership and product positioning. • Provide structured customer feedback to Corinex’s R&D and product management teams to influence product innovation and roadmap alignment. • Represent Corinex at industry conferences, trade fairs, and technical forums, showcasing the company’s leadership in smart grid communication technology.