• Lead a team of 10+ software engineers focused on projects, enhancements and maintenance related to the UK system • Ensure the quality of software including adherence to program processes and software engineering best practices • Collaborate with other team members, project managers, and cross-functional areas to plan work and communicate statuses • Support the project in the development and improvement of the software development processes • Support work assignments for individuals on the software team to meet schedule for projects and releases • Support and develop software engineers by providing advice, coaching and educational opportunities • Provide leadership to teammates through coaching and mentorship • Monitor team performance; resolve impediments; develop and implement solutions for driving improvement • Develop or contribute to program deliverables, as required • Utilize the Atlassian suite, including Bitbucket and Jira, to support software development efforts and track work

• Responsible for the overall production support of clinical applications in a variety of languages using a diverse toolset • Drive exceptional services to CVS Health Clients through a dedicated team of advisers • Identify ways to continuously improve on the services provided to clients • Provide communication and updates to senior leaders • Serve as the single point of contact between the business and technical teams • Monitor and provide status of production issues

Overview Impact the Moment At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide every day. We design intuitive and effective tools and experiences that maximize teachers’ time and students’ learning. And we do all of this in a supportive and collaborative environment where we work alongside brilliant colleagues, touch lives around the world, see the difference our hard work makes, and continue our paths of lifelong learning Your Impact on Team The Open Learning Engineering team is looking for an experienced, smart, and adaptable Software Engineer to join the engineering team. The key trait is thought leadership through problem solving: This individual must exhibit independent creativity, a curiosity to research new technologies and methodologies, and a pervasive desire to dig into complex technical issues while respecting timelines and team commitments. This position will primarily focus on building the next set of platform capabilities as well as a wealth of interactive and engaging digital resources in Open Learning. This will overall support instruction for our newest programs and products at McGraw Hill. This is a remote position open to applicants authorized to work for any employer within the United States. What You’ll Do: - Use your interpersonal skills and ability to collaborate effectively with product sponsors and senior leadership in engineering and business Analyze business requirements and identify possible gaps, ambiguities, missing scenarios, etc. - Design and implement sound engineering solutions that meet the business need - Work with a distributed team to solve problems quickly and collaboratively - Present a passion for building high-quality, user-friendly, scalable, reusable web components and microservices About you: - You have demonstrated software delivery experience with a distributed product & engineering team - 3+ years working with front-end languages and frameworks such as Typescript, Javascript and Angular - 3+ years working with back-end languages such as Go, Node.js, or similar - You can work in a fast-paced software release environment, where you deliver production grade (zero downtime, fault-tolerant, etc.) software daily for a system with millions of users - You can contribute to the full software development life cycle – including writing application code, writing unit/integration/automation tests, documentation and performance engineering - You are excited about building scalable API applications, and crafting intuitive and responsive user interfaces for students and teachers so they can get the most out of our products Our Stack includes: - Back-end: Go (most common), Node.js - Front-end: TypeScript, Angular, NgRx/RxJS, React, and Playwright - Relational (MySQL and PostgreSQL) and NoSQL (DynamoDB) databases - CI/CD and Infrastructure: GitHub (for version control & Actions), CircleCI, SonarQube, Docker, Kubernetes, New Relic - Amazon Web Services (AWS): EKS, ECS, RDS, Lambda, and many other services - Collaboration: JIRA, Confluence, Zoom, Slack, and Office 365 Applied knowledge of the following: - JavaScript Frameworks & Libraries (e.g. Angular, React, Vue, MUI) - Front-end Application Architecture - RESTful Web Services (experience producing and consuming REST services) - Relational database design concepts (MySQL, PostgreSQL) - Application Testing (unit, integration, performance, end to end) for full user journeys - Cloud Technologies (preferably Amazon Web Services (RDS, EKS, ECS, Elasticsearch, SQS, SNS, S3, etc.) - Responsive Web Design/Development - Accessibility - Code Quality and Code Review - Build/deploy tooling (GitHub Actions, CircleCI, npm) Why McGraw Hill? The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. The pay range for this position is between $93,950 - $125,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings. McGraw Hill recruiters always use a “@mheducation.com” or "@careers.mheducation.com” mail address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 50520

Location: USA Remote Status: Fully Remote (#LI-Remote) LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. Position Overview We are looking for a highly motivated and skilled Full Stack Software Developer to join our engineering team. You will play a key role in designing, developing, and maintaining our next-generation applications. This position requires a strong focus on both back-end and front-end development, working with our core stack to deliver performant and scalable solutions. You Will: Key Responsibilities & Impact - Design, develop, and deploy scalable back-end services. - Build responsive and intuitive front-end user interfaces. - Collaborate with product managers, designers, and other engineers to define and implement new features. - Maintain and improve the performance, quality, and responsiveness of existing applications. - Write clean, well-tested, and maintainable code. - Troubleshoot, debug, and upgrade existing systems. - On call rotation You Have: Required Skills & Qualifications - Proven professional experience with NodeJS for back-end development. - Familiarity with relational and NoSQL databases, specifically Couchbase. - Solid understanding of software development best practices, version control (Git), and CI/CD pipelines. - Required cloud deployment experience, preferably Google Cloud Platform (GCP), but AWS or Azure experience is also acceptable. Ideal & Preferred Skills: - Strong experience with our current stack: NestJS (for back-end) and Vue (for front-end). - Experience with modern front-end frameworks such as React or Angular. - Experience with conversational AI/large language models; Claude. - Experience with internationalization, localization, and accessibility. Will be expected to use: - Programming Languages: JavaScript/TypeScript (NodeJS) - Back-end Framework: NestJS - Front-end Framework: Vue - Database: Couchbase - Version Control: GitLab - Deployment: Docker, Kubernetes (or similar cloud deployment tools) - Collaboration: Agile/Scrum methodologies, Jira, Confluence The salary range for this role will be between $120,000 to $135,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. Our Benefits & Perks We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees. 🏥 Health & Wellbeing - Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs. Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling. 💰 Financial Security & Growth - 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution) HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis - Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth. - Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance. - Development: Access to internal professional development resources. 👨‍👩‍👧‍👦 Time Away & Family Support - Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval. - Paid Public Holidays. - Generous Parental Leave Policy: Including maternity/paternity support and fertility services. 💻 Workplace Flexibility - Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person. Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space. Belonging at LivePerson: Equal Opportunity Employer We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law. Accessibility Commitment LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. Important Candidate Notice The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com