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No-code automation for security teams
Senior Site Reliability Engineer – Self-Hosted Infrastructure
Location
Massachusetts
Posted
74 days ago
Salary
0
Seniority
Senior
Job Description
Senior Site Reliability Engineer – Self-Hosted Infrastructure
Tines
• Changing the way customers provision and operate our self-hosted product offering along with the services and infrastructure powering self-hosted installations. • Identifying and fixing availability risks and monitoring gaps to ensure our services stay healthy and available. • Enabling software engineers to build new product features that work seamlessly across cloud and self-hosted environments: observability, logging, and simplifying deployments. • Using our own product extensively to automate infrastructure maintenance and to build DevOps tooling for customer deployments. • Identifying areas for improvement in our containerized architecture and deployment strategies. • Using your knowledge and experience to mentor other engineers in container orchestration and Kubernetes best practices across all of Tines: Sales, Support, and Engineering. • Act as an subject matter expert for critical self-hosted customer issues.
Job Requirements
- 5-8 years in an SRE or similar role. We're looking for seasoned professionals ready to take on greater responsibility.
- You have experience architecting, maintaining, and supporting systems with containerized applications, ideally k8s. Experience with air-gapped environments is a plus.
- You understand the challenges of supporting customer-managed infrastructure. Experience with troubleshooting deployment issues, creating clear documentation, and designing robust escalation paths is valuable.
- Your abilities matter, not your education or exactly where you've worked. We just need you to show us that you have accumulated the skills and knowledge needed to succeed.
- This role is broad, not specialized. While your main focus will be on self-hosted deployments, you'll work across our stack. You don't need expertise in every area, but you should be comfortable learning new technologies with the support of your teammates. We use Ruby, Rails, React, TypeScript, Postgres, Redis and Docker.
- You are customer obsessed and willing to go deep into unfamiliar stacks to find root causes for errors, performance issues, and bugs. You understand that the best solution isn’t always the best technical solution, but a compromise that meets customers where they are.
- We work healthily and sustainably. We work reasonable hours, we take our holidays and we plan our workloads realistically. No matter how excited we get by a project, it's more important to not get burnt out from overwork.
- Your contributions will be obvious. On a small team like ours, you don't have to spend a ton of time and energy making sure your work is seen - your impact and value will be clear to everyone.
- We're building an inclusive, supportive team. We have a wonderfully wide spectrum of colleagues at Tines, and we treat them all with kindness and respect - we expect that you will too. We don't hire people that treat their colleagues badly, no matter how talented they are.
Benefits
- Competitive salary
- Remote work options
- Professional development opportunities
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